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Customer Reviews of Ford of Montebello

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53 reviews
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  • Mach E GT purchase

    5 out of 5 starsby uwalker on 01/07/2025
    updated 01/13/2025

    Drove over 360 miles to get a great deal on a 2024 MACH E GT. Online purchase and spent about 30min to complete paperwork onsite. They got me in and out at the price I wanted.
    • Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Sydney Turner on 01/14/2025

  • Purchased a new Ford!

    5 out of 5 starsby Lincoln on 12/31/2024
    updated 01/06/2025

    Javier at the dealership was incredibly helpful!
    • Hi Lincoln, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Niki Abney on 01/08/2025

  • Great buying experience!

    5 out of 5 starsby Bluedemon on 01/05/2025

    From conversations over the phone and meeting at the dealer everything went smooth. It was pretty straight forward and no bait and switch that I was getting from other dealers. To the team at Ford of Montebello , thank you for being considerate of my time. If anyone I know is looking for a Ford I know where to send them.
    • Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

      by Niki Abney on 01/08/2025

  • Happy with the new car

    5 out of 5 starsby Aida Ruelas on 08/03/2024
    updated 08/14/2024

    Very helpful and polite
    • Hi Aida, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

      by Niki Abney on 08/15/2024

  • A+ buying experiance

    5 out of 5 starsby ChrisRS on 08/04/2024

    Justin and the team at Ford Montebello were amazing. This was the best car buying experience I have ever had. I normally hate buying cars but they made it so easy. I shopped online and Justin helped me to lock in on the truck I was looking for. When I got to the dealership it was ready to go and the process was efficient. I would definitely buy from them again.
    • Hello Chrisrs, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

      by Joseph Lee on 08/06/2024

  • Pathetic After Sales Service

    1 out of 5 starsby Varun Mittal on 07/11/2024

    I bought a Mustang Mach E on June 19, 2024. Thereafter, I had to fix appointment for car diagnostic test and detailing for scratches that came with the new car. Now the salesman does not respond responsibly and the finance department staff is perpetually not available.
  • F150 lightning

    5 out of 5 starsby MarekKa on 06/27/2024

    Easy
    • Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

      by Nyla Silvester on 06/29/2024

  • Terrible car buying experience

    1 out of 5 starsby Mehdiii on 05/29/2024

    My experience buying from this used car dealership was not good at all. I purchased a car and discovered that the front suspension had issues. Even though they told me at the time of purchase that the car had a 90-day warranty, they refused to repair my car. On the day of the purchase, I suspected that there was noise coming from the front suspension during the test drive, but they deceived me by saying it was the seat making the noise. Do not buy from this used car dealership; you will regret it.
  • 2024 Bronco Everglades

    5 out of 5 starsby Andy Salas on 05/06/2024

    Loved the experience at Ford of Montebello I went to 4 Ford dealers before this one and I have to say felt most welcome here the salesman was exceptional with the pricing they advertised online being the same as the final price which I liked, unlike the other dealers I went to before. Would definitely get my next Ford Car Here!
  • Trade in process went smoothly

    5 out of 5 starsby Otakurobin on 02/08/2024

    They have been patience and helping me out with process to do trade in.
  • New vehicle purchase

    5 out of 5 starsby William on 02/06/2024

    Great experience, honest pricing, no surprises, no upsell. Highly recommend.
  • Truck

    5 out of 5 starsby Jose villa on 01/08/2024

    Very friendly people and helpful, and got me a good deal. Adolfo helped me out and got me the truck i really wanted.
  • Ford Escape 2018

    5 out of 5 starsby Chance Perez on 12/22/2023

    When my wife and I got there, we were greeted by Geo who helped us through the entire process. He was friendly, personable, helpful and made us feel very comfortable throughout our visit.
  • Great experience!

    5 out of 5 starsby Mireya7 on 10/20/2023

    Ordered a Ford Maverick in September of 2022 and finally got my car one year later. Oscar Monge helped me out from the ordering process and kept in contact until my car arrived. I was able to fill out the paperwork at home which made the process at the dealership quick and easy. I was in and out within an hour and was finally able to take my Maverick home. Definitely recommend getting your next car at Ford of Montebello. Ask for Oscar Monge if you want nice and easy no hassle experience!
  • N

    5 out of 5 starsby Newford on 07/10/2023

    Good expediency
  • Ford of Montabello

    4 out of 5 starsby Moonlight on 06/14/2023

    This is my third time getting a vehicle from in last seven years. Previous two were leases and recently I purchased my last lease. Thye have a good lineup and staff are friendly and courteous.
  • Trusty ford

    5 out of 5 starsby GabinoBaez on 05/27/2023

    I was treated like a rockstar, absolutely vip treatment. Sales man Manny was very respectful, knowledgeable and nd friendly. One of my best experiences in a car dealer I ever had .
  • Ford lightning purchase

    5 out of 5 starsby Chone419 on 02/04/2023

    The dealership and everyone there was great. I found the car online and decided to call in. We worked out a deal and all of my suggestions to make the deal work were heard and they did everything to accommodate. The sales transaction was really smooth. I love 50 plus miles away and they brought the lightning to me, clean and ready to go. After the transaction they took off in my trade in with no hassle. Best car buying experience I’ve ever had.
  • JUSTIN IS AWESOME

    5 out of 5 starsby Justin is AMAZING on 08/31/2022

    I wanted to share my experience with Justin at Ford Montebello. I unfortunately wasn't able to fill out the survey that was sent to me because for some reason, I never received it. I am super satisfied with my very first car purchase. Everything went super smooth and Justin was very knowledgeable about the entire process and had an overall friendly and positive attitude. I would definitely recommend Justin if I ever come across someone who is interested in Ford.
  • Carlos Andrade

    5 out of 5 starsby Carlos Ford on 02/19/2022

    Estoy muy contento en aver elegido ford de Montebello para el trade de mi trocka Ford F-150 por mi nueva F150 personalizada 2021 esta súper recargada y muy bonita .el personal muy amables y el vendedor Adolfo de lo mejor como persona y como vendedor.la única cosa que me quedaron un poquito mal fue que me quedaron de llamar para ver si me podían conseguir un mejor interes y no me llamaron pero igualmente les doy las gracias a todos los del personal de Ford de Montebello 👍👍🙏🙏🙏👋
  • Worst customer service

    1 out of 5 starsby Wilmer Marroquin on 11/17/2021

    They never return my calls

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