Toyota of Downtown LA
Customer Reviews of Toyota of Downtown LA
Review type:
Toyota of downtown LA does it right.
David washington
by Anallely on 09/20/2024Everyone was so nice and explained everythingThank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Toyota of Downtown L.A. We always strive to provide clear and helpful information. We look forward to seeing you again! Sincerely, The Toyota of Downtown LA Team
Efficient Service
by Meycy on 09/10/2024updated 09/19/2024Dennis, Alexis and Oscar were very helpful and politeThank you so much for your wonderful review! We’re thrilled to hear that Dennis, Alexis, and Oscar provided you with helpful and polite service at Toyota of Downtown L.A. Your satisfaction is our top priority, and we’re excited to assist you again in the future. Please come back and see us anytime! Sincerely, The Toyota of Downtown LA Team
Make a decision and love your Toyota
by Luis on 09/09/2024updated 09/19/2024the welcome of the employees, always smiled and courteousThank you for your wonderful review! We’re thrilled to hear that you experienced a warm welcome from our team at Toyota of Downtown L.A. Our employees take pride in providing courteous service with a smile. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team
Downtown Toyota of L A.
by Kai on 09/14/2024Everyone was friendly and professional.Thank you for your wonderful review! We're glad to hear that you had a positive experience at Toyota of Downtown L.A. with our friendly and professional team. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Toyota of Downtown LA Team
Awesome
by Jordan on 09/05/2024Easy and quickThank you for your review! We appreciate your positive feedback about your experience at Toyota of Downtown L.A. We're glad you found the process easy and quick. We look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team
Amazing
by Ramiro on 08/10/2024The salesperson who attend me was very helpful.Thank you so much for your kind words! We’re thrilled to hear that our salesperson was helpful during your visit to Toyota of Downtown L.A. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Sincerely, The Toyota of Downtown LA Team
Great Long-Distance Experience
by Markus on 07/17/2024Internet Sales team very supportive and flexible - found a way to make the sale when I was out of town - much appreciatedThank you, Markus, for choosing Toyota of Downtown L.A. and for sharing your positive experience with our internet sales team. We're glad to hear that our team was supportive and flexible in helping you make a purchase while you were out of town. We appreciate your feedback and look forward to serving you again in the future. Safe travels! Sincerely, The Toyota of Downtown LA Team
Amazing dealership with friendly and honest people.
by Alen on 05/15/2024Literally EVERYTHING. Honest and friendly. Delivered as promised. Shawn Hong and Ji Suh were both a joy to deal with.Thank you, Alen, for your kind words! We are thrilled to hear that Shawn and Ji provided you with an honest and friendly experience at Toyota of Downtown L.A. We appreciate your highlighting of their exceptional service, and we look forward to serving you again in the future. Sincerely, The Toyota of Downtown LA Team
Excellent service, highly professional
by Julia on 05/15/2024Very professional, helpful, kind, considerate salesmen at this Toyota dealership. I highly recommend their service.Thank you for the kind words, Julia! We are thrilled to hear about your positive experience with our salesmen at Toyota of Downtown L.A. We appreciate your recommendation and hope to assist you again in the future. Sincerely, The Toyota of Downtown LA Team
Excellent service, highly professional
by Julia on 05/15/2024The Toyota dealers at this dealership made it extremely easy to find, make detailed choices, and purchase a brand new car. They were extremely helpful, professional, and polite and went above and beyond to assist me and provide me with… exactly what I needed. I got a good deal on my new Toyota Camry and did not have to hassle with minor details of purchase. The car is exactly to my liking. I highly recommend Toyota of Downtown LA and the dealers who work there.Thank you for the rave review, Julia! We are thrilled to hear that your experience with Toyota of Downtown L.A. was exceptional. We are delighted to have helped you find your perfect Toyota Camry hassle-free. Our team is always dedicated to providing top-notch service and making the car buying process as smooth as possible. Thank you for recommending us, and we look forward to seeing you again in the future! Sincerely, The Toyota of Downtown LA Team
Great Experience
by Nancy on 04/11/2024The sales person was very nice and patient, she made me feel very comfortable. I did not think I would get approved with little money down.Nancy, we are always willing to work with our guests no matter the situation. I am so happy to hear we could get you the car you wanted! Enjoy your car and take care! Sincerely, The Toyota of Downtown LA Team
DTLA
by Daniel on 03/19/2024Buying a car with no pressure felt great… the staff made myself and family feel like VIP’s.Daniel, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Toyota of Downtown L.A. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team
Amazing experience, would recommend to anyone
by Daniel on 02/09/2024Professional, fast.Thank you so much for taking time out of your day to share your experience with everyone, Daniel. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team
Best service
by Erika on 02/05/2024“ Highly Recommend! ” Martha was great to work with and really went above and beyond to secure my desired car and ensure top quality. She also kept us well informed along the way about timing and next steps. It was a pleasure working with… her and I would highly recommend her. Thank you Martha G and Tania GThank you for writing this fantastic review and giving our dealership such an excellent star rating, Erika! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team
Great experience
by Katharine on 02/04/2024I did a buyout on my leases car. Adi and Esther were friendly, efficient, and kind. They made the purchase experience easy.Katharine, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Toyota of Downtown LA Team
Tacoma experience.
by Ernesto on 01/16/2024Both Mateo and Jose helped us out with what we were looking for, and they gave us a good deal.Ernesto, Thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know! Sincerely, The Toyota of Downtown LA Team
100% recommend
by Paul on 12/03/2023No Hard SellWe really appreciate the kind recommendation, Paul. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Toyota of Downtown LA Team
Car purchase
by Charles on 11/30/2023Amazing experience! The staff was attentive and the model of professionalismThank you so much for taking time out of your day to share your experience with everyone, Charles. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team
Leased my first car
by Pejmon on 11/19/2023Great and friendly service ! Felt very comfortableThank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Pejmon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
Toyota purchase was amazing. We feel very happy moving forward.
by Doradiana on 11/09/2023Sales Representative Adilene Salas made our experience very smooth and comfortable. She helped us choose the right car and we feel greatful for her assistance. She is awesome.Thank you for leaving us this review, Doradiana. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Toyota of Downtown LA Team
Pleasant Experience
by Kenneth on 10/28/2023Everything is transparent as advertised.Thank you for this amazing review! We really appreciate your business, Kenneth. Sincerely, The Toyota of Downtown LA Team
Thank you, Alfred! We truly appreciate your kind words about Rudy and our finance team at Toyota of Downtown L.A. It's always great to hear that our staff is making a positive impact and providing a pleasant car-buying experience. We look forward to seeing you again, and please don’t hesitate to share your experience with others! Sincerely, The Toyota of Downtown LA Team
by Toyota of Downtown L.A. on 07/28/2025