Customer Reviews of DeLillo Chevrolet
Excellance
byon 01/31/2024
This was the easiest care purchase I have ever done. Everything was done at my salespersons desk. they kept in contact with me by phone every step up the way through my purchasing decision. Super friendly staff and even after I purchased the car, they still contacted me to ensure that I was happy with my decision. This is an A+++++ dealership. Thank you for making my dream come true with my new 2023 Camaro and for being so nice and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mr.Ronald Courreges
byon 02/07/2016
Good communication and service. Very nice waiting room. I had a nice conversation with the general manager Don Westerfield while waiting. Great Place.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 12/02/2015
Everybody is great. And the motto "Nicest people in town" is greatly followed. I would definitely recommend them. be sure to see Ivan when you go.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Trailblazer SS Service
byon 11/18/2015
I like the personal touch and also, a sense that your service department knows what it is doing. I trust the people who work at DeLillo to give me the best quality and the best value.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Tessa Riedy Excellent Customer Service
byon 10/26/2015
First and foremost, I would like to commend Tessa Riedy. Buying a new car is always a stressful commitment. Tessa made this process a lot easier. She not only listened to what we needed she made things happen. You don't always find a sales person whom actually cares. You have a great sales representative. I have already recommended her to my family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great place to be a customer....due to great customer service...
byon 10/09/2015
I've been a satisfied customer since sometime in the late 1980's. When my 1984 Camaro was ready for retirement in 1997, I purchased my first SUV - a Tahoe. Terrific friendly people. I just purchased my second vehicle - a 2015 Malibu. I'm sure that in about 10 years I'll buy my third vehicle from them...can't imagine going anywhere else... These people know very well how to treat their customers. And the do a marvelous job....
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1500 Silverado Mid Night Edition
byon 10/02/2015
I'm a long time DeLillo customer (10+ yrs) and very happy with your services and the recent purchase. Local, family operated, small enough to be personal. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Recent car repair at DeLillo Chevrolet
byon 09/09/2015
Ivan, as always, provided outstanding service with a smile. He followed up to explain what needed to be repaired, and to tell me about the cost of those repairs. My car was ready earlier than expected, which was a pleasant surprise, and it is working fine, now. My experience at DeLillo was great overall, as is always the case. However, I did want to mention that Mike, the young man who assisted me with a rental car, didn't display the professionalism and courtesy that is standard for employees of DeLillo Chevrolet. When I went in to complete the paperwork for a rental car, Mike was eating a fast food breakfast, consisting of French fries, among other things. While he was talking to me about the rental car process, he continued to eat his French fries. I found this very unprofessional. I think that the management at DeLillo Chevrolet would agree that employees should not be eating while they are working with customers and they most definitely should not be talking to customers when they have food in their mouths. I felt that Mike's overall attitude and behavior were unprofessional and not reflective of the interactions and customer service that one would expect from a Delillo employee. Maybe it is just because Mike is young and he still has a lot to learn, regarding professionalism in the work place. I feel that Mike could learn a great deal about customer relations and service from Ivan and other long-term, outstanding DeLillo Chevrlolet employees.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Delillo Chevrolet
byon 09/05/2015
Great service. Was in and out sooner than I expected. Service manager reviewed work that was done on my car to make sure I was satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pleased DeLillo Customer
byon 08/04/2015
Phillip is always so helpful and I have complete trust in he and the mechanics. Gwen is always smiling and such a great way to enter into the waiting area..free coffee, doughnuts, water..T.V. clean restrooms, etc. ,Phillip is always so helpful and I have complete trust in he and the mechanics. Gwen is always smiling and such a great way to enter into the waiting area..free coffee, doughnuts, water..T.V. clean restrooms, etc.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lof & Tire Rotate
byon 07/18/2015
Always nice folks. Took 1/2 the time that they thought & with a quick wash to boot. (Take That "Iffie" Lube!). And Thanks for the free doughnut & coffee.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sale Review for Chevrolet
byon 06/07/2015
Our experience with the sale of our Chevrolet was wonderful. Stephanie Leon was very professional in the way she presented herself. the sale was very relaxing and straight forward. She was able to get the vehicle we wanted and price as well payments we were looking for. Overall, this was worth the every moment of the deal and looking forward in getting our next at Delillo if its gonna be another Chevrolet!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best service department hands down
byon 05/28/2015
I am never disappointed with the service I get at Delillo. Phillip and Oggi in the service department are exceptional customer service reps. I always feel very well taken care of. Love these guys and this dealership!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Happy Customer!
byon 05/06/2015
I can not say enough good things of how proud I am of purchasing a GM product through Delillo Chevrolet. The After the sale service and support should not go unnoticed. From hello, to continued follow up is above and beyond my expectations. The service manager and rental manager real know how to make a customer feel special. Thank you Delillo! General Motors is lucky to have such a stand up representative of their brand and service. Kind respectful regards, Dave Brown
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car purchase experience every
byon 05/02/2015
We agreed on a lease price for our car before we even arrived at the dealership so our car was waiting for us. It took just a few minutes to finalize the paperwork and we left. Best new car experience ever. Everyone was extremely friendly and very knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
DeLillo Delivers
byon 04/23/2015
I had a super short amount of time to get my Camaro in for a Lube/Oil/Filter changed. Shaun was rapid fire fast to get me in and on the road in exactly the time I had. THANK YOU!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Work on my Tahoe
byon 04/03/2015
They were very helpful & fast at working on my tahoe and let me know what was going on..All the staff is very friendly..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good work bad long term customer service
byon 04/02/2015
I had to hold back when they pulled my car in to me and it was not washed especially when the service adviser was telling the cute girl next to me her car would be right up and sparkling clean because they just washed it as a customary service. We have bought several cars at Delillo and this is not the first time this has happened, it seems because we are known maybe the customer service is a bit relaxed....I like a freshly washed car especially if it is offered to other customers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great experience for someone who hates buying cars
byon 03/28/2015
Wendell was great- great experience with service guys... got a brand new Colorado 2015 right when they came out. Had visited another dealer but I was referred here. Recently got rear ended & have been back to the dealer to get estimates on bumper repair (the truck did VERY well on impact compared to the other totaled vehicle) - great service & convenience even when they aren't trying to sell you a car. This is a win-win business for consumers & I was surprised about how enjoyable this truck buying experience was (this is my second Chevy- prev 2003 Z71 4X4 now I have a 2015 Colorado Z71 2X4). I usually keep my cars over a decade because I don't enjoy buying them. Great Job Delillo of H.B!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Performance Review
byon 03/18/2015
The day I visited for service you were short staffed and the wait for service check-in was extended. There was a young man explaining to everyone that you were short staffed and thanked us for our business. He was very personable, and this was customer service at its finest. Nice touch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Made me feel like part of the General Motors family.
byon 03/12/2015
The modern use of the internet and texting capabilities from the internet manager was very convenient for my busy life style. In addition my wife was recovering from Cancer surgery and the sales representative made an extra effort to include her in the buying decision. By taking the test drive vehicle to my home and reviewing with her in person the colors and options when she was unable to go out in public. I can be a very difficult buyer and the entire sales and management staff was able to work with me over a lengthy period of time to accommodate all of individual requests and needs. I am a very happy customer and am excited to give all of my parts and service business to Delillo Chevrolet for the life of the new vehicle. Thank you for making me and my family feel so special and a part of the Delillo and General Motors family. Please note an extra shout out to Mike Delillo for continuing to follow up with me after the sale,what an awesome service department! I continue to share the great experience with others as they see my New 2015 LTZ Tahoe. Kind respectful regards, Dave Brown
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly Service
byon 03/06/2015
I really enjoyed the friendliness and ease of just dropping my car off and then getting a call when it was ready. And they washed it! :)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We are a family owned Chevrolet dealership. We have been here since 1962. If you ever have a problem with your automobile, we will be here to try to help.
1 Comments