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Huntington Beach Chrysler Dodge Jeep Ram

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Customer Reviews of Huntington Beach Chrysler Dodge Jeep Ram

Review type:

Overall rating

3.7
3.67 out of 5 stars

(3 reviews)


Customer recommendations:

Yes (2)|No (1)

Great Place

5 out of 5 starsby Vivian on 04/28/2025

We had a pleasant car buying experience at HB Chrysler Dodge Jeep Ram on 4/27/25 and they exceeded all our expectations. We received stellar customer service from Edgar Lopez. He was most patient, helpful, courteous, and professional. Also, John Orozco in finance was thorough and answered all our questions. Their bank financed the mbz c300 with the least hassles. They have a great selection of cars both new and used, kindly do yourself a favor and check them out first when looking for your next ride.
  • Vivian, we're delighted to hear that Edgar and John provided you with such an exceptional experience at Huntington Beach Chrysler Dodge Jeep RAM. Thank you for recommending us, and we hope you're enjoying your new ride!

    by Huntington Beach Chrysler Dodge Jeep RAM on 05/02/2025

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The following reviews are more than two years old. They are not included in the overall rating.
173 reviews
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  • Jerry F.

    5 out of 5 starsby magiccar on 06/21/2013
    updated 08/03/2025

    Jerry is professional, knowledgeable of the products he sales, friendly, and helpful. He listened to understand what was important to me, and searched dealer inventories to find a perfect match. Jerry is a man who earns trust and respect. I will recommend Jerry to all my friends, and to anyone I meet who is looking for a vehicle. I have bought many new cars in my life, and so I say from experience, "Jerry F. is the best.
  • A Painless Experience

    5 out of 5 starsby Darius07 on 02/05/2013
    updated 08/03/2025

    I did my research and decided that I wanted a Dodge Dart. However, because of my credit situation, per other dealerships, I might be able to get a base Dart SE and stay in my payment range. I was approached by Dan and explained my disinterest in getting a vehicle now due to my situation. He surprised me when he said he could offer more vehicle for the same price. He spoke with finance, had me sign some quick paperwork and before I knew it I was driving away with a nicely loaded 2013 Dart SXT. The experience was amazing the whole time. Dan has a great personality and is very knowledgeable about his vehicles. What I liked the most was that the cars in the ads actually exist. It's not some off-pink base model in the corner or 'we just sold that, but take a look at this' ordeal, and there was absolutely no pressure and the popcorn was good. Dan was very patient in showing me the features of my new car, from checking the tire pressure through the Information Center to the voice activation features of U-Connect. He even helped pair my new Dart with my Galaxy Note. He even showed the little features like the auxiliary outlet and USB port in the center console, the microphone in the auto dimming mirror, seat adjustment and the hidden compartment in the passenger seat. I think what I liked the most was the lack of drama. I told Dan what I was looking for and he more than came through. Other dealerships try to guilt trip you into increasing your payment an extra $20 to $40 a month, then the sales guy runs back and forth to finance presenting you with a different number each time. Not at HB Dodge, no smokey bait and switch tactics, and they make sure you understand what you are signing. It was a pleasure working with Dan and I would definitely recommend this dealership and Dan Powers and staff to everyone. I was more than extremely satisfied.
  • A Standout Dealership-Got a new jeep at an incredible price!

    5 out of 5 starsby dirtrider6591 on 10/23/2012
    updated 08/03/2025

    We searched cars all over Orange county and the Inland Empire, and this dealer had SEVERAL deals that could not be beaten anywhere else! They sell their cars at an affordable rate as advertised, no tricks, no questions asked. I didn't even have to be a graduate or in the military to qualify for rebates on my car. Allen helped us for a good 3 hours; we test drove cars and he proved to be very helpful and knowledgeable. In the end, I had to make the very hard decision of which car to buy because my choices were all affordable and great cars. I ended up sticking with the new Jeep Patriot, and when I went to buy it, Michael got me through the financing process in a matter of 2.5 hours! They also have a policy where you can return your car if you are unhappy within 72 hours (this is really uncommon). After getting screwed and tricked at other dealerships, I would recommend this place to anyone and I plan to go back here when I need to purchase my next vehicle.
  • Great service!!

    5 out of 5 starsby huzar on 08/01/2012
    updated 08/03/2025

    I have been shopping for a Wrangler for a while now. I was looking to get the best of both worlds: features I wanted and a great discounted price. I have worked with Jim Beltran and he has helped me find the vehicle with the features that I wanted in the color that my wife approved at the price that we both approved :) Huntington Beach Jeep has delivered on all accounts without being pushy (unlike other dealerships we have visited). Overall I would like to give the dealership and especially Jim two thumbs up (ok, make that four to account for my wife's thumbs as well)!
  • Jerry F. is awesome!

    5 out of 5 starsby nikkichan on 05/29/2013
    updated 08/03/2025

    My experience at Huntington Beach Chrysler Dodge was amazing. It started with a call back by Jerry and he assured me it was worth my time to come in and check out the car I was looking for. Indeed it was the best price I could find anywhere!!! When I came down there Jerry was very knowledgeable, helpful, non pushy, especially being a woman it always takes the right mind set to get ready to take on the car salesmen! Jerry made me feel safe and confident. He had all types of extra tidbits that enhanced my experience but had nothing to do with him making the sale, just helpful for me as a buyer.
  • Mike Sorensen

    5 out of 5 starsby house9 on 07/08/2013
    updated 08/03/2025

    Mike is a excellent salesman. Made the whole purchasing process enjoyable. I recommend Mike and this dealer to anyone interested in a Chrysler..
  • salesman great sales manager rude

    3 out of 5 starsby golferrich65 on 07/03/2012
    updated 08/03/2025

    i bought a car at the above. the salesman jim bram was very nice and very professional. had to deal with sales manager johnny richardson on a problem prior to delivery. he was very rude and treated me in a very unacceptable manner. he should be fired
  • Easy, Value-filled Transaction

    5 out of 5 starsby mc_rodgers on 10/07/2012
    updated 08/03/2025

    Kudos to Chris P. and the team at Huntington Beach CDJR for their knowledge, enthusiasm and excellent customer service. We drove 3 hours to do business with them - the car we wanted was waiting for us on the lot, at the price we negotiated, with no contingencies. Before we left, Chris P gave us a full tutorial on all of the features of our new Jeep Sahara, including the NAV system. This is a place where the customer's needs come first. Highly recommend.
  • Awesome Sales transaction

    5 out of 5 starsby moose651016 on 04/29/2013
    updated 08/03/2025

    This is my 5th car I have bought from Richard A., 2 of them at this dealer alone. He is thorough and very good at explaining the vehicles, he has been doing this for awhile and he does not pressure you like most car salesman. I have had some financial challenges in the past few years which eliminated some of my options but Rich them and make my purchases happen. Now that I have bought all of these cars from Richard I feel like he is an old Friend and have know him for 30 years. My next car purchase I will buy again from Richard. Please give him a raise so He can buy some more Coronas and Budweiser's. Respectfully Larry Mooshagian AKA " Laddy My Boy"
  • great experence

    5 out of 5 starsby sharke1422 on 09/27/2012
    updated 08/03/2025

    Chris p. was great the the whole staff was super don't buy anywhere else
  • Good Car - Great Price

    5 out of 5 starsby pjco2000 on 07/12/2012
    updated 08/03/2025

    Best used car buying experience - ever. Price was good as quoted in the ad- no add on's, no pressure - fast deal
  • Thank You, Thank You, Thank You

    5 out of 5 starsby williambe on 10/08/2012
    updated 08/03/2025

    I absolutely dread purchasing a vehicle but I will certainly purchase my next vehicle from Richard A. from Huntington Beach without apprehension. I needed to purchase a new vehicle and was short on time this past weekend. I conducted most of the transaction over the phone with Richard. The price for a 2013 Jeep was at least $2000 lower than other dealerships. By the time I drove to the dealership, Richard had all the paperwork and vehicle ready. I was there for about one hour before driving off in my new Jeep. Richard was incredibly efficient, honest and helpful. I will be referring all my friends and family.
  • Jeep Wrangler Baby!!!!!

    4 out of 5 starsby Bellie01 on 10/17/2012
    updated 08/03/2025

    After 4 months of looking and lots of online research, I got what I was looking for and more and saved about $4000 dollars by driving from San Diego to Huntington Beach. Also Tessa made the buying experience an enjoyable one .
  • Wonderful service & amazing deal with Clint

    5 out of 5 starsby erinchanted on 12/20/2012
    updated 08/03/2025

    We absolutely love our brand new Jeep! We viewed the car online and decided to visit this particular dealership because they were offering an amazing deal on the car. Clint was an incredibly knowledgeable and family-friendly product specialist who made the process welcoming, informative, and unbelievably easy. There were no negotiations, he just honored each discount we saw online and we financed as well as warrantied our car for a fantastic deal. We went into the dealership only expecting to test drive but we were actually able to purchase our new car with the exact amount I had in mind. You really can't beat that! I cannot sing Clint's praises enough. Aside from putting me at ease about the whole process and being very open-minded and knowledgeable about the product, he was incredibly patient with our rambunctious 11 month-old and offered drinks as well as a place for our son to eat or rest quietly while we waited. Even when the baby started to fuss during the test drive or in the office, he stayed good-natured and talked to our little guy. Clint also made sure our car was in tip-top shape before we drove home, filling a tire with air himself before we left. He is an incredibly experienced, hardworking individual with great integrity and rapport. He truly offered us a wonderful experience and secured an unbeatable price for our new family car. I was a little daunted about the whole process (I even researched how to negotiate), being a young woman, but I found that I had nothing to worry about. Everyone at HB Jeep is awesome and straightforward. The dealership takes great care of its customers with fantastic attention to personal touches. For instance, I noticed they had programmed my favorite radio station in for me. I truly felt like we not only bought an affordable car we absolutely love, but built a relationship to a dealership and our specialist and we will definitely be recommending this place and our car guy to family and friends!
  • Great Experience

    5 out of 5 starsby rzesz1r on 02/01/2013
    updated 08/03/2025

    We came in because of the price they were advertising on their website. I called and the first sales person I talked to was Bobby. He was very knowledgeable. We decided to drop by to check out the car that evening after work. We went for a test drive and decided it was the right car for us. The whole process took about 2-3hrs but there were a lot of things to go over. We'll definitely give them repeat business when we're in the market for another car. Also, this dealership has the best selection of new Chryslers in Orange County. Many to choose from.
  • Excellent

    5 out of 5 starsby maxweho on 02/04/2013
    updated 08/03/2025

    Great customer satisfaction. Everyone was very friendly and Bobby the salesman was very competent and provided me always with the right advice. i will definitely recommend them!
  • Quick, easy and painless car shopping

    5 out of 5 starsby gonehiking on 05/10/2013
    updated 08/03/2025

    We are from out of state and had been looking for a car on the internet. We found one at this dealership. We contacted Nick P. on a Saturday, flew in on Sunday morning, got to the dealer at 11:00 am, and were driving back home in our new car by 1:00 pm. It was quick, easy and painless--how car shopping should be!
  • Richie Sorensen @HB Chrysler Dodge Jeep Ram was GREAT!

    5 out of 5 starsby paul_bruxzir on 08/12/2012
    updated 08/03/2025

    I have financed 4 vehicles in the past 14 years. This was my first experience leasing and Richie was one of the best dealers that I've dealt with. He was concerned about my needs and didn't try to push me into a vehicle that I didn't want. He helped be get into the vehicle that I had my eyes set on in the lot. We negotiated a price that worked for my financial needs. He worked with me on the value of my trade in... and bottom Line: Here I am the next day happy with my financial commitment and STOKED to have my new Chrysler 300S V8-Hemi in my garage! I'll be back in a few years looking to drive that SRT8 off the lot! Thanks Richie! ...and HB Chrysler Dodge Jeep Ram.
  • Top Notch

    5 out of 5 starsby joe90278 on 07/13/2012
    updated 08/03/2025

    Was by far the most pleasant car buying experience I've ever had. From strat to finish the sales staff were up front and honest about the vehicle and price. I knew the car, options and color I wanted. They had the car in stock. Gary from the internet sales department help me out. We worked out the details over the phone and e-mail in the morning. They didn't try to sneak in any extra fees or unwanted options like this other Dodge dealership in Downey tried to do. Anyway, that same evening we arranged a meeting time to close the deal. From the time I arrived at the dealership to the time I drove off the lot with my new Durango took about 1 hour. Hats off to HB Dodge! -Joe
  • Thanks Erick!

    5 out of 5 starsby bboehm44 on 06/10/2013
    updated 08/03/2025

    I left an online inquiry on the Chrysler 300S and received a call from Jerry within a day telling me to come in and we'll make it happen. I decided to give it a chance and stop by the dealership. Jerry introduced me to Erick Jacquez who did a great job with answering all of my questions and guiding me through the process of trading my car and buying a new one. I had no intention of buying the car that day and didn't think it was possible to get the deal I was looking. However, with the help of Erick, I left with my white Chrysler 300s! He was very patient, understanding, and willing to go the extra mile for me. I appreciate that in a car salesman. Thanks for all your help and I will be referring all friends and family to this dealership.
  • great service

    5 out of 5 starsby kaylin1 on 10/07/2012
    updated 08/03/2025

    Dan and Duke were awesome i would never go anyhere else they were extreamly helpful i would recommend them to anyone
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