Porsche South Bay
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Customer Reviews of Porsche South Bay
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Pacific Porsche Service Review (Suzanne Campbell)
by SkippySue on 02/23/2016I've been taking my 911 C4S to Pacific Porsche for almost 6 years now, and Sue Campbell has been my service rep the entire time. She is Good Folks. This time it was my battery, and what I had diagnosed as a malfunctioning clutch pedal… starter disconnect switch - turn the ignition key to ON, wait for the self-test to complete, clutch in, turn key to START...and nothing. Not a sound. Out of frustration I let the clutch out, then depressed the pedal FORCEFULLY, and voila! It started. Also, my battery wouldn't hold a charge. Pacific Porsche's diagnosis was pretty much the same as mine: new battery, new switch. They gave me a ride home (I didn;t need a car for a few days) and told me that if I did need a car, they'd arrange for a loaner. No worries; the work was completed a day earlier than their estimate, and everything works much better now. But: have you ever priced a Porsche battery? They're special. Most car batteries are lead-acid; Porsche batteries are gold-magic. Shouldn't they last forever? Oh, well; I knew the job was dangerous when I took it. All in all, excellent service, ahead of schedule, and all with friendly and courteous support from Sue and her cohorts. Thank you!Pacific Porsche Service Department Review
by Ron1245 on 01/20/2016I visited Pacific Porsche to grab a part & had a quick conversation with Suzanne Campbell regarding some needed service & my dissatisfaction with my current Porsche Servicing Dealer. I was very pleased with her responsiveness to my needs &… made the decision to have the service completed @ Pacific. I can't say enough positive regarding making this decision to entrust my repair needs to Sue. Everything was perfect; timely, honest, accurate, etc. I'm so pleased I will be taking my other Porsche for needed repairs to Sue. In addition, all personnel @ this dealership are very professional, courteous, & eager to help. Ron S.Finally a great experience at a dealership!
by Oneuser8 on 12/26/2015I was overwhelmed with the repair service at this dealership. Kindness, courtesy and good work. I have never experienced this at any other dealerships or repair service. I am so grateful.Pacific Porsche was great!
by porschegb on 12/04/2015I really appreciated the professional nature of the dealership and especially my sales person Richard Presley. So often, people tell you that they will call you back and they never do. Richard called me back just as he said he would. When… I went in to meet with him, he was ready to assist me. I would definitely go back to Pacific Porsche again.Excellent Service at Pacific Porsche
by Stu0246 on 12/04/2015The 2-year service on my 911 was performed flawlessly. Our service writer, Chris Gibson, thoroughly explained all the work to be accomplished, provided a loan car and estimated completion time. Chris knows these vehicles inside and out… and is most helpful with any questions the customer has. No tacky up-sell, just honest top quality service.Outstanding service
by racerp04 on 11/02/2015Ryan Shipton and the crew at Pacific Porsche went the extra mile to ensure my experience there was top notch. I took delivery of a new Cayman GT4 last week and they really delivered on everything. I would recommend these guys to anyone… looking for a new or used PorscheGreat VIP Service
by onepacificre on 10/29/2015Went into Pacific Porsche and had a specific request on a Macan Turbo (I wanted black with red interior) the salesman Mike Yousefivand worked hard to find it and a few days later called me with the good news --got a great deal and he spent… time showing the car on all the options! I felt like a VIP - this was my second car from the LA Car Guy dealership and i will continue in the future --Five star service !Recent purchase of a Porsche
by Shinmae on 09/30/2015Worked with Richard Presley Great experience on my purchase. Very knowledgable and great reponse on all question. Most of all, felt reliable and honest. Thanks.Excellent service!
by writer5150 on 09/05/2015I'll make this short and sweet: I live in Pasadena and I drive to South Bay to Pacific for service on my Porsche. Porsche has no better service person than Sue Campbell. She is one of the reason I travel to Pacific for service. The other is… the service technicians. As a combo, they have always made me a very happy customer since 2001. They ask good questions, their work is good and fast, and they treat you as well as they treat your car -- with white glove treatment.You want the new Porsche, trust me.
by Writer5150 on 09/05/2015The latest version of the Boxster is the best I'v experienced in almost 20 years. This car is fun, smart, and responsive. You want that car. And I recommend Pacific Porsche as the perfect place to buy.these people are the best, truly… professional. You can trust Kambod Nohgreh, who has been my sales guy for over a decade. He listens, and then produces the car to meet your needs. Visit Pacific today and get your Boxster -- you' won't regret it.good service
by jsttorrance on 08/27/2015I went to Pacific Porshce for the first time for a key issue. Everyone there was friendly and helpful, and especially, Sue Campbell, who helped resolve the problems. My experience with Pacific Porsche's service department and staff was… definitely worth 5-stars.First 2015 Turbo S Oil Change
by RBillR on 08/18/2015Sue Campbell in the service department was outstanding. Very professional, treated you as a client and was concerned with any issues I was having with the car. I had an annoying noise coming from my sunroom. They asked to keep it over the… weekend to make sure they found and fixed the problem. So far so good. I purchased the car in Beverly Hills. Dont waste your time. Go straight to Sue at Pacific!!!weiping zhang
by tiger888 on 08/09/2015i leased a porsche at pacific porsche in torrance. my salesperson, kelly subbaiah, did a perfect job for me. that's the main reason i chose the location to lease the car. thanks a lot kelly! i'll do my future business with you and your… company.Great Sales Experience
by DJTSDT on 07/02/2015Second purchase from Pacific Porsche. Ryan Shipton was a pleasure to deal with as well as all the Sales Management Team. Fair deal with great customer service. We drove 60+ miles to buy there.Great as always
by cctjet on 06/23/2015Sue Campbell and Chris Gibson are always a pleasure to deal with and will take care of all your service needs. They will get you in and out quickly. While you are there stop by and see Richard Presley who will be happy to discuss the… latest cars with you. I never thought getting my car serviced could be fun!Great service from Chris Gibson
by troy71 on 06/04/2015I've been dealing with Chris Gibson for all my service needs. He's been fantastic with all my requirements and kept me a happy Porsche owner. All the service people at Pacific Porsche are very friendly and attentive to your needs. I… highly recommend this dealership for your Porsche service requirements.Dealer as good as the cars they sell
by NewMacan on 05/29/2015I ordered my new Macan from Mina Ibrahim back in February. It was a stress free experience, and Mina geve me a good deal. He answered my many questions all the way through delivery this week. He and everyone was very professional and… courteous. He is quick to answer his e-mails so contact him for your next car.Unbelievable Satisfaction
by topdown_always on 03/27/2015For the past 2 years I have been keeping an eye on the newly re-designed porsche boxster models (2013 - present). I currently drive two different vehicles for work and my normal lexus is250 sits in the garage at home. I had no need or… motivation to purchase a new vehicle. However on one slow afternoon, I strolled into Pacific Porsche and met Kelly Subbaiah who provided all the necessary information on ALL the porsche models, including financial information to all the minor car detail specs. I was really impressed with her warm personality and candid demeanor. I have always been used to very pushy car sales people at other dealerships who I knew never had my best interest. I told Kelly about my affinity for the new boxster and she immediately showed me everything I needed to know and I also got to test drive the 2014 model type S. After sitting at her office and talking about different financing and car options, she made me feel very comfortable. THere was no convincing needed. I was sold and it was just a matter accomodating my new love into the current car rotation, which was really no problem at all. From the moment I walked into the dealership, Kelly has always contacted to make sure everything has been to my satisfaction. Talk about customer service. Even after a week and half of owning my boxster, she has made sure that I have been satisfied. I am VP of Sales of my current company and I have never been so astonished with a sales person. Pacific Porsche also has a great general manager by the name of Carl who was also very helpful during the entire process, which was very smooth. I will recommend anybody to Kelly and Pacific Porsche. Thanks again for everything and I will be a customer for life.First-time Porsche Owner's Experience Made Pleasant and Easy
by quietdoctor on 03/26/2015From beginning to end, Porsche salesperson, Kambod Nohgreh made us feel welcome and valued. We never once felt snubbed or patronized but instead made to feel welcome into the Porsche family. We are super satisfied with our purchase and with… the technical, sales, and financial (kudos to Ms. Carbajal) processes which proved satisfactory and transparent. Without cavil, we would wholeheartedly recommend the serious Porsche buyer to come to Pacific Porsche and experience the satisfaction of making an informed and correct decision in purchasing a Porsche at the right price and for all the right reasons (e.g., driving excitement!).Best Car Buying Experience
by Meibaowang on 03/20/2015Ms. Kelly Subbaiah's attentive service and patience made my buying experience of my Macan a joy, like a breeze... Thank you.Great Service from Chris Gibson
by troy71 on 03/16/2015I have had great service from all the service advisors with Pacific Porsche, and particularly from Chris Gibson. He has taken care of my particular requirements and made sure that I was quite satisfied with my Porsche ownership experience.… I highly recommend seeing Chris Gibson for your Porsche service requirements.
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