Customer Reviews of Toyota of Glendora
Review type:
Don't Buy from Toyota Glendora
by John on 03/14/2019We got our from them and it turn out that after 2 weeks there's clanking noise already. Prior to buying, we asked them if they did the full 160 point inspection of the car and they were confident with the answer. When we tried to raise the… noise issue , they said they only did an inspection and does not guarantee anything. Hands off already in there! They made copy of our key copy and it does not even open the glove compartment of the car. Wheels has lots of curb rash which we accepted from the time of sale. Did not notify us that paint job was made on the car also. Please make sure just in case that "Theft Patrol" is supposedly an option not a fix sale with the purchase. We fall to their trap and we are reaping it.We don't understand what sort of standard they are observing for used car sales. No wonder it is better to buy from Longo or Keyes rather than going to Toyota Glendora. It is well money spent to extend your search somewhere else rather than going to Toyota Glendora.We just got our Camry!!
by Tonygtzv on 07/19/2017I visited 2 Toyota dealerships prior to Toyota of Glendora, I went to Penske, and Longo. Glendora of Toyota, truly made the process easier, and friendlier. They offered us about $500. more for our trade, and really focused on cars that we… truly needed, not up selling us on anything. Also they beat the competitions price all the way through. This is our second Toyota vehicle we get from Toyota of Glendora. The staff was amazing, special thanks to: Julia Zarate, Joe Santiago, Fernando Rojas, & Bob Langie.Look Elsewhere
by tdemirjyn on 06/09/2011updated 08/05/2025This dealership responded to my internet inquiry within 30 minutes after I hit the send button. They had the Prius I wanted but it had chrome wheels for which they were adding $2495 to the price. They refused to put the stock wheels back on… the vehicle. That is completely ridiculous. Chrome wheels on a Prius is dumb enough but anyone who would pay $1800 more than they were worth should get some quality psychiatric help.Great Experience with Toyota of Glendora
by skycruiser777 on 10/01/2011updated 08/05/2025We had a great experience dealing with their Fleet Manager Lowell Hornung. We had done all of our research on edmunds.com and knew exactly what we were looking for. We contacted several dealerships with 2011 Toyota Sienna SE. Toyota of… Glendora was the only one that was willing to sell the car at invoice price without hesitation. Lowell was friendly, professional and easy to work with...He's the one to go to!Suspicious
by slyminx on 10/24/2013updated 08/05/2025I was emailing back and forth with an internet sales associate about a used vehicle on their lot and was getting almost hourly replies. They, however, refused to give me the carfax for the vehicle. That seemed suspicious, so I bought the… carfax myself. It turned out that when they had gotten the car, they have removed its alarm system, and the car had been on their lot for over 10 months. When I asked the man I was dealing with why they removed the alarm system and if the car had indeed been on the lot that long, lo and behold, the email replies stopped. I emailed another internet sales manager and he never answered my questions either. Suspicious. Never trust a dealer who won't provide the carfax.Thank you for sharing your feedback with us. Customer care is our number one priority and we regret you did not experience this standard during your visit. I would like the chance to speak with you directly in hopes of growing our dealership in a more positive direction. Please contact me with the information below so I can address any misunderstandings that may have occurred and ameliorate any issues. Regards, Lila Salsman- CRM lilas@toyotaofglendora.com 909-305-2000 ext. 207
Toyota of Glendora
Toyota of Glendora is honored to be your local family-owned dealership serving Glendora, Azusa, La Verne, San Dimas, Covina, West Covina, Chino, Chino Hills, Claremont, Diamond Bar, Upland, Ontario, Los Angeles, the Inland Empire, and Orange County. Our website is easy to navigate, making it simple to find the vehicle that’s right for you. Whether you’re in the market for a New vehicle, Certified Pre-owned Car, Truck, or SUV, we’re the right Toyota store for you. Visit Today!
If it's service you need, please visit our website to schedule an appointment with our Toyota Certified Service Center.
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Chinese
- Spanish
Tony, it was a pleasure to read about your second car-buying experience at Toyota of Glendora. Congratulations on your vehicle!Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way.It's delightful to know Julia, Joe, Fernando and Bob provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Toyota of Glendora Team
by dealerreply on 07/21/2017