Customer Reviews of Audi Fremont
Review type:
2022 etron
by Haoxiang Yin on 01/19/2022Just got my new etron here. Kenneth was really professional with us and we didn’t feel any pressure to purchase. He was very easy to work with and always be on time. I really enjoyed the whole experience purchasing my new car here and would… definitely recommend this place!Audi A4
by Rohit on 10/05/2021Overall experience was great leasing a new Audi A4, right from test driving and choosing the right color and car and resolving all the bumps along the leasing processHello Rohit, Congratulations on your beautiful Audi A4! Thank you for choosing Audi Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear our team ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We are grateful for your business and recommendations and look forward to working with you for many years to come! Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fremont
I'm totally in love with my new Audi!
by Lauren C on 09/02/2021When I first came to test drive the Audi Q5, I wasn't sure it was exactly what I wanted. Alex and Samantha got to know me and what I wanted, and stayed patient with me and in touch with me as I figured it all out, and now that I've… purchased it, I couldn't be happier!! It's beautiful and I love it so much. Alex and Samantha made it super easy, and I'm so grateful to them!!Hi Lauren, All of us at Audi Fremont are truly grateful to have the opportunity to assist you during your quest for a new Audi! Our team was pleased to read that you found your dealership experience be attended to with true VIP treatment while finding your dream vehicle. We all take great pride in serving our guest well, and thrilled to know Alex and Samantha was at your side to ensure you had the ultimate car buying experience from beginning to end. Congratulations on your Audi Q5! Best, Your Friends and Family at Audi Fremont
S4 Purchase
by S4 Purchase on 08/02/2021Very professional, fast and very helpful purchasing process. Jay was exceptional in his support.Hello, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Audi Fremont
Audi e-Tron SUV
by RobertB on 07/23/2021I called Audi Fremont for availability of e-tron. Got a replay right away to see the models. Even though inventory was small, I was able to select the color I wanted and at the lease deal that Audi USA was offering. The sales person was… very professional, friendly and accommodating. It was a very pleasant experience.Hi Robert, We are truly grateful that you took the time to share about your recent experience at Audi Fremont with our sales team and thank you for the 5 star rating! Our team was very happy to read that we were able to get you into an E-Tron that fit best to you! We hope you enjoy every mile and are here for you should you have any questions! Best, Your Friends and Family at Audi Fremont
Enjoyable Experience
by Logan Clevenger on 07/05/2021Sales person (Alex) was warm and listened to what I was looking for. He did not push me to buy anything more than I wanted and helped me find the car that best suited my needs. I am very happy with the vehicle I purchased.Hello Logan, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best, Your Friends and Family at Audi Fremont
Informative, helpful and no pressure
by nagw6 on 05/19/2021We had an excellent experience at Audi Fremont. Everyone we encountered in the process was professional, present and welcoming. There was no sales pressure at all. We look forward to working with them in the future. Special thanks to David… and Carl.Hello, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Audi Fremont
Very good service
by Warren on 04/19/2021Kenneth Lee was very positive and responsible. I had my Q5 lease handle by him. The process was entirely online because I don't have time to come by for a driving test, and Kenneth answered all my questions via email and positively schedule… time with me. We got the deal done online, and I was able to have my car ready to go the first time I met him.Hello Warren, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! Congratulations on your purchase! Enjoy! Best, Your Friends and Family at Audi Fremont
Creative and flexible Solution
by BobM on 04/18/2021Team Fremont were super flexible and creative in ending my current lease and making my new one work for my situation. Easy to do business with.Hi Bob, Thank you for choosing Audi Fremont! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear that our team of experts ensured you had a great time while searching for the perfect vehicle. Congratulations on your new vehicle! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Audi Fremont
Baited to show during Coronavirus when car was not available
by rb on 06/21/2020Had an appointment today (Saturday) with Jim Higgins, which was scheduled by Adrian Romero. This morning I received multiple notifications (email and text) confirming the appointment. When I got there, I was told that the car was sold… during the week -- not by Jim, but a random salesman. Where was Jim? He was too busy in his cube and didn't even look up. The other salesman basically said "hey...they probably wanted you to come in anyways...." and then proceeded to try to sell me another car. The car I wanted had a specific color combo, which was not available in the current inventory. I guess car salesmen haven't changed. Heads up would have been appreciated Jim and Adrien.....maybe y'all have forgotten that we are in a pandemic - there was no consideration for coronavirus on their part.Hi Robin, Our team is sorry to read about your recent experience and would like to apologize that the visit did not go as planned. We would be delighted to work with you and help you find the perfect Audi. Our team will be reaching out to see what we are able to find. Best, Trevor Thornley Client Loyalty Manager
purchase
by GrahamHandyisde on 07/29/2019The experience went quite well. My sale person was nice.Hi, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
very good experience
by jeong on 12/17/2018updated 12/28/2018Sales man was very kind and introduced very detail features on A4 to me. also he prepared the ribbon on the car for my family. overall it was very pleasant experience in this dealer shop.Hello, Thank you for taking the time to share your valuable feedback with us. We are delighted to hear that you received an exceptional experience and were treated with the utmost care. Congratulations on your new purchase! Best, Mike Bates General Manager
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Fremont, California! Come experience “The Fletcher Jones Difference” today!
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
Hello Hoaoxiang, Congratulations on your new E-Tron! Thank you for taking the time to share your experience with Kenneth. We are so pleased to hear that he was able to make the purchase process as comfortable as possible. Please don't hesitate to contact us should you have any questions or concerns! Take care, Your friends and family at Audi Fremont
by Audi Fremont on 01/22/2022