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Customer Reviews of Steve Hopkins Honda

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Overall rating

3.0
3 out of 5 stars

(2 reviews)


Customer recommendations:

Yes (1)|No (1)

Honest and Transparent people

5 out of 5 starsby Jessica on 04/10/2025

Good experience buying from Steve Hopkins. They are honest, transparent, and not pushy. Unlike some other car sales people who would not give me their prices over the phone and insisted that I should visit them in person, Brendan at Steven Hopkins gave me a very competitive offer over email at the very beginning. The offer also disclosed add-ons and their costs (rather than trying to hide them and surprise me at purchase time). Because I did not want the add-ons and they did not have the color I wanted in stock, I had a lot of back-and-force negotiation and discussion with Brendan. He was always respectful and patient. He answered all my questions, listened to my concerns and arguments, and did his best to accommodate me. When there was something he could not do, he honestly told me he could not. I ended up happily buying a different color from them.
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  • multi point inspection real or not

    1 out of 5 starsby RPV on 05/06/2025

    I had my engine oil and transmission oil changed yesterday 5/5/25 and it was only an hour wait. They sent me a link of the MULTI POINT INSPECTION and I noticed that in 1 of the reports is says ENGINE AIR FILTER is SATISFACTORY. After arriving at home, I've checked my engine, and I noticed that even a single handprint was not visible in my engine air filter cover. It only means they didn't really inspect or check it. I ended up changing it by myself. Now, I was wondering if STEVE HOPSKINS HONDA service crews really do the "MULTI POINT INSPECTION" for real as stated in the report. I'm a valued customer and I'm thinking if I should go back there for any services. Did the Honda service crews really changed my oil services????
  • Honest and Transparent people

    5 out of 5 starsby Jessica on 04/10/2025

    Good experience buying from Steve Hopkins. They are honest, transparent, and not pushy. Unlike some other car sales people who would not give me their prices over the phone and insisted that I should visit them in person, Brendan at Steven Hopkins gave me a very competitive offer over email at the very beginning. The offer also disclosed add-ons and their costs (rather than trying to hide them and surprise me at purchase time). Because I did not want the add-ons and they did not have the color I wanted in stock, I had a lot of back-and-force negotiation and discussion with Brendan. He was always respectful and patient. He answered all my questions, listened to my concerns and arguments, and did his best to accommodate me. When there was something he could not do, he honestly told me he could not. I ended up happily buying a different color from them.
The following reviews are more than two years old. They are not included in the overall rating.
1 review

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