Norm Reeves Honda Superstore Cerritos
Today 8:30 AM - 9:00 PM
Customer Reviews of Norm Reeves Honda Superstore Cerritos
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The following reviews are more than two years old. They are not included in the overall rating.
881 sales reviews
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Amazing first purchase
by Bmon796 on 07/25/2018They dont disappoint when it comes to cars. This is my first time buying a car and I got to say that they try there best in finding the right car for every person.Only use Devon Fields
by Bran20001 on 07/09/2018Saturday June 30th was a good day, After a very long search and enduring extremely bad service at Scott Robinson Honda. I had contacted AAA for a referral for another Honda Dealership. They gave me the name of Kim Kelly Lujan. I contacted… her directly and she kindly explained she was not at the dealership that particular day. But she will has some one meet with me directly and take full care of me and my aunts needs. I had only given a 30 minutes notice that I was coming in. I arrived and I was greeted with pure respect. Devon Fields was the associate who assisted through the whole process. He first started off showing us the different options the Honda Accord had to offer. We were completely impressed. Then our eyes had locked on to the new Honda Insight which looks identical to Accord now but a little smaller. We went on an amazing test drive and we said we wanted the insight but on one condition. It had to be grey with black interior. He said he would go Check stock but it may not be available due to fact the car was just released for sale the day before. He went in to the office giving us time to rummage around the dealership and look at cars. Big mistake! We spotted a car kinda hidden to the back side of the lot. Oh to my surprise there she was Coco2018 Honda Accord in Kona Coffee Metallic. Devon found us and informed us that they didnt have the color combination for the insight. We told him its ok. I told him let talk some numbers. He ran them by me without the pressure to purchase like most dealerships would have. He was very calm and collective. I told him give us a hour to have lunch and talk about the car. Without taking my number or anything he shook my hand and gave me his business card and we had left. 2 hours later I texted him. Exactly what time I would arrive back and the color I wanted Kona Coffee and I wanted the Touring model for the chrome exhaust pipes and chrome door handles. He said ok. He greeted us and said for us to have a seat. He called me on the phone to step out side and there she was. Looking good as ever. We all came back in to finalize the paperwork which took about 10 minutes and we shook on it. He took us to the final department in finance which took a little extra time. The dealership had closed and Devon stayed to the very end 11:11 pm we drove off with the new Honda. I want to thank Devon Personally for all the help, courtesy and patience. I highly Recommended Devon Fields to help you with your next car purchase. Tell him Brandon sent you.Thanks Christy Nuval for your excellent service!
by Marijon on 07/09/2018Last 4th of July, we purchased a 2018 Honda Accord for my daughter. Christy made our sales experience easy and comfortable, by listening to Is and assisting us in the best way she could. She answered all our concerns, even after we had… signed the sales contract. She is the best salesperson I have met. Keep it up Christy!Internet Sales
by ArunKiri on 07/05/2018Susanna Yim was my online Sales Person from the start and she saw me off the dealership with a primer on the Honda Clarity PHEV, a wave and a smile, and a full tank of gas. She was courteous and professional throughout the transaction and… matched the best quote I had got by shopping around. This is my fifth Honda and the fourth from Norm Reeves. Keep up the good work Susanna.Luis, the best worker here at Norm Reeve's Honda!
by sarikkanika on 07/05/2018It's not just sales experience overall, but service. I have purchase two vehicles with this man, one being a trade-in 2017 Sienna and a Honda civic hatchback, he is super friendly and will do his best to get you the best deals on the car,… he is always clarifying with the manager to see how low they can get the car to be. Definitely recommend Luis, be sure to get him as your sales rep when you get there!Great Experience with Michael Hua
by jayne114 on 06/28/2018If you need assistance with buying a car, work with Michael Hua! Not only does he go above and beyond to assist his customers, he is very quick and efficient. My husband and I bought a certified used 2016 Honda Pilot and Michael definitely… made the car-buying experience awesome for us.Great Deal
by itsprevin on 06/21/2018Csaba Balint was a great guide for my experience! Purchasing a pre-owned vehicle is a bit nerve-racking, but he was very knowledgable in helping to discern the differences between various vehicles of the same type. On the test drive, it was… clear that he had great command of the product. In the end, he worked hard to get me the best price possible on a CRV. Highly recommended!Great Experience!!
by Acteacher on 06/21/2018Had a great experience with Sunny Wu in the leasing department. He is very knowledgeable and professional. We received a great deal with no hassles or hidden agenda. He went over and beyond finding the exact car and color I wanted. Will… recommend Norm Reeves Honda in Cerritos and defienelty Sonny Wu to friends and family.Norm Reeves Honda of Cerritos is great
by Arnold32 on 06/19/2018IF you find yourself at this lot, I hope you run into Moises Rojas, he's a great salesman and seems like an even better person, in my opinion, and that's saying a lot.Sonny Wu is the best
by Theara125 on 06/13/2018I went into this car buying experience haunted by last year with the bad experience at Costa Mesa Honda with their finance department. Those guys were jerks!!! This time when I wanted to buy another Honda I asked around and got referred to… Sonny Wu by my sister in law. She was so right! He took great care of me. Made my car buying experience painless. I walked out with a new car thinking wow that was an awesome experience compared to last year. He was professional and friendly! I definitely recommend Sonny Wu for all your buying needs! You will not be disappointed!Best car experience yet
by Kristadonatoni on 06/05/2018My Husband and I went into Norm Reeves Honda just to browse cars, but fell in love with the experience and ended up walking out with our perfect car. From the beginning the service was impeccable. Csaba Balint greeted us immediately with… cold water on a hot day and an awesome attitude. He was helpful, knowledgeable, not pushy in the least and made the entire care buying experience amazing. Never did we feel rushed, stressed or any other negative aspects that could go along with car buying.We felt very lucky to have met Csaba that day and are thrilled with our new Honda addition! Great service and super friendly service from his brother in Finace, Peter Balint, as well. Overall, will without a doubt recommend Norm Reeves to anyone looking and will be back when we are ready for another Honda!Bought a Car Great Salesman
by tk_6417 on 05/31/2018I purchased a car from Kan You. He was a great salesman. For anyone looking for a car I would definitely recommend seeing him. The process was quick and easy. I was in and out in no time. It couldn't have been any easier!Very good /fast / attentive service
by Yoo_doe on 05/30/2018Well i came in with my mom and ended up getting a 2k18 honda civic about two days ago and well all i can say was that they were very efficent. In getting us a the car . Mahmoud Faraj or Mike end up really working with us and with what we… had to offer i woukd really recommend him to anyone if their something in particular you're looking for or even if you have a problem with a credit situation. As soon as we got approved they began to make moves quickly and once we even signed and payed , he went out of his way to wash the car on his own to get us out if their asap.Thanks Adrian Pielea
by AngelLeon24 on 05/28/2018Very helpful and cut right to the chase when buying my car. He worked with me and was quick and simple... only con was that I waited almost 2 hours to get the car delivered after paperwork was complete. If not it would have been 5 stars.… Thanks again Adrianmy experience with Norm Reeves Honda Superstore
by jwedeen on 05/27/2018I had a very positive experience with Norm Reeves Honda Superstore, their rep Sultan A Sam was very efficient, friendly, helpful and had a good sense of humor. I called him the day before purchasing for info and set an appointment for the… next day. Sultan was on time as I was. He worked with us and we completed the transaction. Very happy!Getting my first car with Sonny Wu.
by Caballev on 05/18/2018I was so nervous getting my first car, but Sonny Wu was so helpful and diligent! He made sure that we got the best price possible and did a wonderful job of showing me all the amazing features of my new car. He obviously had a lot of good… experience in this area, so that helped make my experience a lot better. I would recommend this dealership and this dealer to anybody looking to get an amazing car so such a great price and an easy and wonderful experience with it!Excellent Experience
by Adrian1 on 04/27/2018I recently purchased my second vehicle from Norm Reeves Honda. On both occasions I had an excellent experience. My go to person is Chandika De Silva. He continues to excel! Chandika is a true professional. He took time to discuss my needs,… patient, made recommendations and made an excellent offer. More important is his genuine desire to make the whole car buying experience pleasant and you leave the dealership knowing you got the best value for money. I recommended Norm Reeves Honda and Chandika to anyone interested in a pleasant car buying experience.Great experience in purchasing a car!
by CRV_Fan on 04/20/2018We had a terrific experience in purchasing our new car with Norm Reeves Honda. We had decided to solicit price quotes over the internet from a few dealerships for a specific model and color. While most dealerships had a "come on down" and… we'll find your car approach (i.e., no price quote and no guarantee the model and color were available) ... Norm Reeves representative (Jenny) responded immediately with a competitive price quote on the car that we wanted. Jenny handed-off to Eduardo because she wasn't available for our test drive. It was a pleasure working with Eduardo (e.g., professional, trusting, friendly). On our arrival, the car was ready to drive and we purchased. No surprises ... the financial paperwork with Peter was also seamless. We would highly recommend Norm Reeves!Give Christian D a PROMOTION!!!!
by Shayholman562 on 04/18/2018I was at my wits end and wanted to find a car to get me to work and school. Christian immediately found out what he could do for me and really worked with me to fit me in a car that well suited my needs. Thanks so much! GREAT customer… service!Must See - Kash Varzandeh
by Tishlety on 04/13/2018You must see Kash!!! Kash was amazing, he answered all my questions, he was very patient and he was very knowledgeable about the cars on the lot. He was Not pushy and he was very nice. I received an amazing deal.Thanks to Christina Nuval!!
by JessicaDang on 04/10/2018First time buying a brand new car and honestly car dealerships are a hit or miss for me. Luckily I was in good hands with Christina. She contacted me & quoted me for the civic that I wanted. I actually met her the first time to test drive… and go over the prices but ended up not buying the car because of personal issues. She was still nice and understanding about it, and I told her I would come back in 2 months to buy the car. 2 months passed and I came back to her & finally bought the car. She communicated very well, told me any of her concerns in regarding my paperwork. She got the car ready for me so when I came, I only had to do the paperwork. I would recommend her to anyone trying to buy a car! Her hospitality is very welcoming, super understandable, will accommodate to your needs, very patient, and just a very nice person. Thank you christy for making my experience such a good first experience. You are a blessing!
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