AutoNation Subaru Carlsbad
Customer Reviews of AutoNation Subaru Carlsbad
Review type:
Outstanding dealership!
Outstanding dealership!
by macmgmtinc on 05/19/2025I've bought many vehicles in my 82 yrs! This was the easiest, fastest, and most transparent yet! ALL the staff members are friendly, helpful, NOT AGRESSIVE, attentive and totally professional! Very positive experience and hioghly… recommended.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Positive Costco Purchase of 2025 Forester
by Diane C on 07/27/2024Everyone at AutoNation was helpful and pleasant. All our questions were answered patiently and respectfully, despite our age-related technophobia regarding the vehicle's many computerized assets. We wish we lived close enough to AutoNation… to use your service department, but alas, we're an hour away.Comments On Sales Transaction
by EdProvider on 04/25/2024Overall, sales service was good. Everyone was courteous, helpful, & thorough. However, when we picked up our '21 Subaru Crosstrek, the interior was not detailed. We bought our son's leased car and had to pick-up the following week so the… Service Dept can inspect.Sales Manager was rude
by Anonymous on 04/13/2024Went in to get numbers for a Crosstrek last week, one of Sales Managers told the sales consultant that I was waste of time due to not having good enough credit. Someone else helped us and drove off the lot with a new vehicle.Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (760) 678-6834. We'd appreciate the chance to make your experience a positive one.
Subaru Crosstrek
by HSpiker on 04/05/2024We had an awesome experience buying our dream car at AutoNation Subaru. Our sales representative Brandon was excellent. He provided everything that we wanted including a great price.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent car buying experience
by clarks143 on 03/29/2024We had an excellent car buying experience at Autonation Subaru Carlsbad! All of the people we interacted with were friendly and provided great customer service, especially our salesman, Jason! We drove further than our closest Subaru… dealership because of the service! We appreciate the help and the ease of buying our first Subaru. We would highly recommend this dealership to anyone looking for a new car!Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Subaru Carlsbad and we hope to be of service again in the future.
2024 Ascent
by Joe24Ascent on 03/13/2024quick and painless. Seth and Luis both made me feel as part of the team. 5 Stars for sure. My car was ready before I even showed up for my paperwork. I was in and out in no time.Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
New Car Experience
by Nina Cabigon on 03/03/2024Sales rep Yuri did a great job in communicating and explaining and finally delivering my new lease. I am a happy customer.Hello Nina, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Carlsbad. If you ever need help, just give us a call. Happy motoring!
Great buying experience
by New Subi on 03/02/2024Jim M in sales is super knowledgeable about the Subaru line, and also very easy to work with.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Carlsbad. If you ever need help, just give us a call. Happy motoring!
Nation auto Subaru Carlsbad
by Fredy Soucek on 02/23/2024Buying car from Auto Nation Subaru was actually pretty good experience . Both people we dealt with , Jill from sales and Terence from financial were professional , knowledgeable and no pressure sales people . Thank you guys !Hi Fredy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Carlsbad! If you ever need help, just give us a call. Happy motoring!
Great experience
by Renee Mizell on 02/18/2024Our experience was great from first contact. I never felt pressured, but we interacted with our salesman from the start. He listened to my goals and the intricacies of what was needed in a car.Hi Renee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Wonderful experience!
by Jessica Ortega on 02/15/2024We live in Los Angeles and drove down to the Carlsbad Subaru dealership because they were the only ones that had the color car we wanted. We had a delightful experience. Yuri was lovely, patient, answered all of our questions. I’ve never… had such an easy experience buying a new car. The follow up that they do is great as well. I feel like any questions I have about the technology of the car etc will be answered. We absolutely LOVE the car, my whole family. It’s comfortable, drives smoothly, we love the stereo and all the great features of the car..very very happy we got it!Hello Jessica, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jgsandiego
by jgsandiego on 01/30/2024Excellent. Luis was thorough.Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
Honest, no haggle dealer and low prices
by Renata on 01/19/2024I was in the market for a new car, and this dealership had the lowest price within 75 miles (I emailed all the dealerships in the area, even quoting the price to see if they would match). When I got there, I was greeted by 2 friendly… salespeople. Luis helped us out and was quick and professional. Bonus: the car only had 10 miles on it when we drove it off the lot! I test drive a car at another dealership with 60 miles!Hi Renata, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
great customer service
by Erika 88 on 01/05/2024We were looking online to lease a vehicle and saw an add for Subaru. We contacted Subaru in Carlsbad. The customer service provided by our sales representative Tony was excellent. Tony explained the process of the lease patiently and and… even went over some features the vehicle had. If you are looking to lease or purchase a vehicle I recommend Subaru in Carlsbad and don't forget to ask for Tony. Thank you Tony we love our car.Hi Erika, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Subaru Carlsbad and we hope to be of service again in the future.
Sales
by Nadya Lord on 01/04/2024Everything in the Dealership was easy, professional, quick and stress free.Hi Nadya, thank you for your kind words and this wonderful review! If you ever need help, just give us a call. Happy motoring!
2nd chance
by Ling318 on 12/17/2023My first visit at the dealership was a disaster but it was saved by Rob(sales manager) and convinced us to come back and he hooked us up with Sean, a very young salesman but very driven, polite and knows his product. We did not even ask for… the price because he showed us everything we needed to know.It was a complete 360 degrees change of how he handled the sales and finally got our first Subaru. We’re loving it. ❤️Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
First time buyer
by lexmongar on 12/16/2023Bought a brand new BRZ at Subaru Carlsbad and the staff made it super easy and seamless. Ask for Sean and he'll get you in and out of the dealership in no time!Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Loving My First Subaru
by Katie D on 11/11/2023I had been looking for the perfect Subaru for a long time. My salesperson Jill had me test drive the new Crosstrek Wilderness that fit all my needs. When it wasn't the color I wanted, we drove around their back lot and found one waiting to… be prepped in a color I had never seen before. I loved it. Came back & purchased next day without any hassles. The entire staff was amazing, respectful and helpful. Great experience overall!Hi Katie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Gerald Desmond
by Minerva on 10/31/2023I’m pleased with my experience with my new purchase 2024 crosstrek limited. This is my third transaction with my salesperson Jason Field( formerly Bob Baker) now Auto Nation. Moving forward, I hope my new dealer has the same standards I’m… used to. I have no reason to expect anything less.Hello Minerva, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!
Best sales experience
by Raul Sanchez on 10/29/2023Uzair made purchasing our vehicle fast and efficient. He made sure we made the right choice for a family vehicle.Hi Raul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Subaru Crosstrek
Subaru Outback
Subaru Forester
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Aurora Saccone on 05/21/2025