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Community Chevrolet

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Customer Reviews of Community Chevrolet

5.0
Overall Rating
5 out of 5 stars(49)
Recommend: Yes (5) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Chevy COMMUNITY Burbank

by ahairapetian on 03/23/2024

Easy to deal

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

49 Reviews
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5 out of 5 starsservice Rating

2013 Chevy Sonic

by Annebob1 on 11/02/2015

Victor was amazing and made my experience wonderful. He followed up on my car repair status and I was given a rental car to use while my car was being fixed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Love Community Chevrolet

by JosephM72 on 10/31/2015

The entire team is always very courteous, knowledgeable and provides stellar service! Need exclellent service the 1st time around? Use these guys! I'll always come back to Community Chevrolet.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Community Chevrolet Service is 5 star!

by Aaron_99 on 10/29/2015

Hugo and the Community team are always helpful and make my experience at the dealership a pleasure! I always feel like a special client and well taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sam Kaner

by SamKaner on 10/22/2015

I am never disappointed with the sales and service at Community Chevrolet! I've bought 4 cars and everything is always great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

excellent

by Desarai on 10/19/2015

The staff was helpful and organized. They communicated with me throughout the day and took care of my problem thoroughly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfied customer

by Alfredodiazll on 10/15/2015

I have always been pleased with Community chevrolet's customer service at all levels, looking forward to continue being a loyal customer for a long time. Your service is excellent thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Community Chevrolet Service

by jim91504 on 10/08/2015

Mark Evans is the Service Writer I have ever had, including the Service Writer at the Porsche dealership for my wife's car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Rafael experience

by Rafael1208 on 10/07/2015

I had an issue with a previous pre owned vehicle. I thought I wasn't going to be solved in positive manner however they performed an outstanding service specially Elizabeth Bonilla. She and Wes McClelland were very attentive and very polite.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Review

by LastTryAtThis on 09/24/2015

I was very pleased with the efficiency and courtesy shown me during my last visit. Everyone was very accommodating, and the problem ( a dead battery) was able to be taken care of while I went about doing what I had to do during the day. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Maintenance

by Quang_Dang322 on 09/02/2015

There is almost nothing better than starting my week and seeing Vic, Sam, Mark and Janet. Y'all are THE model that all car dealerships ship strived to be. I've been at your location during bad times with lines out the door but your crew always seems to be there with a smile. I have also been in the car with Janet while a lady basically "jerk" a clipboard out of her hand and of course Janet was as sweet as pie. THANK YOU!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New customer quickly endeared to Community Chevy

by PaulaMc on 08/28/2015

I was not hustled or pressured when I leased my new car. My salesperson Harry talked to me like a normal person. Service was very responsive and accommodating. Everyone there from finance, to other sales people, mechanics, service dept., everyone, was really nice to me and seemed like people of good character. The waiting area and showrooms had nice big windows and was very clean. I now like going to the dealership instead of dreading it! I am anticipating a long relationship with Community Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Glad to have had my car serviced by Community Chevrolet!

by Jose_Po on 08/28/2015

I have often been afraid of going to the dealer for service due to cost issues, however, having Vic responsible for my service and the clear lines of communication made it a great experience and I plan on having my oil changes and service done with you from this point forward. I hope the great service continues! Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

Everything good except one

by Sang1189 on 07/31/2015

It would be best if I was told about the no interest loan from GM.No body told me about that.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Daisy_123 on 07/30/2015

The serviceman that I dealt with was Mark. He was fantastic. A lot of personality. My service was dealt with in a timely matter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

leased a new Volt from Community Chevrolet

by googie15 on 07/29/2015

Leased a new 2015 Volt. The sales person (Steve) who helped me was fantastic as well as he sales manager (Oscar)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service!

by Laura_18 on 07/28/2015

As always, great service. Got me in and out quickly with an appointment, so I really appreciate that on a busy Saturday morning.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Job!

by Omarito on 07/24/2015

Hugo Contreras y Elizabeth are amazing people to work with. They answered all my questions and they are very respectful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Community Chevrolet Burbank CA Excellent Customer Service

by Mistaman1 on 07/19/2015

Both Mark Evans and Sam Campbell were absolutely awesome. Kept me posted on what was going wrong with my Truck (Mark) and SUV(Sam). I explained to Mark how my truck lost power. When I got my truck back, my truck had power again and all issues that I had were resolved. I was so impressed of how you guys go above and beyond to deliver great results. Community Chevrolet makes me feel like I can trust them with my children :). Good job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Car Buying Experience at Community Chevrolet

by drummerdotpro on 07/09/2015

Excellent, selection of vehicles, excellent service while working with sales and finance and an excellent deal on my new car! Steven Born, my sales agent, was extremely well versed in the vehicles that i was interested in and went beyond the call of duty to make sure that I was accommodated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Buying a Spark EV at Community Chevy

by gsw90405 on 06/22/2015

even though i was leasing a relatively inexpensive auto, with all sorts of incentives, (Spark EV) I felt as though they treated me the same way they would treat someone buying a high end vehicle like a Corvette! (Very well).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

June 4, 2015 service visit

by lyrrad on 06/06/2015

The little engine light came ON (and stayed ON) so I drove it in for a code check. It was checked within 10 minutes, throttle body needed cleaning and he could do it right then, so I waited. Work completed in what seemed like just a few minutes; paid and left. I know Sam was instrumental in the speed with which the problem was diagnosed and repair completed. The mechanic had a great attitude when he spoke with me and explained the problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

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