Auburn Toyota
Today 8:30 AM - 8:00 PM
Customer Reviews of Auburn Toyota
Review type:
Love it...
by crittermoma on 02/04/2025
Loved the dealership and they're sales people. Jake Onorato was very personable, communicates well, answered all our questions and put us at ease.
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The following reviews are more than two years old. They are not included in the overall rating.
177 reviews
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Excellent service
by Mama Smurff on 03/23/2023Always excellent service. Jake McCallum was very helpful, knowledgeable and thorough in his explanations of services needed.Amazing Experience
by Lana on 03/14/2023We bought our third car in Auburn Toyota and we’re satisfied their service in full. All provided information was correct and professional! Faith De Vilbriss helped us to make a good decision and gave us a lot of additional details which… were really important! She made our process easy and faster! We really appreciate Auburn Toyota and Faith De Vilbriss for high professionalism, tactful attention and good knowledge! We’ll buy our next car just here! Thank you very much!Thanks Zach!
by Jen on 02/09/2023I had an excellent experience at Auburn Toyota yesterday. I worked with Zach Mathison and he went above and beyond to make sure I had a smooth car buying experience! I love my new RAV4 and will definitely recommend this dealership to any of… my friends looking to buy a car!4Runner rodent damage
by KLG on 01/20/2023Jake Mccallum at Auburn Toyota service department went above and beyond to keep me informed throughout this entire process. He not only gave me advice to call my insurance agent, but he coordinated with the State Farm agent over at the… Collision Center. Jake called me every single day they had my car to give me updates. Auburn Toyota and Jake Mccallum have a lifelong customer in me. Thank you for making me feel so comfortable.Great people to work with!
by DirkH on 01/18/2023Auburn Toyota was very helpful in taking care of my tire issue. Thank you to Nate Olsen and Ryan Toohey for their attention to the problem, and taking care of it in a timely manner. I highly recommend Auburn Toyota for any service needs… (purchasing too!). Thank you!What more can you ask for?
by Jake Mccallum on 01/06/2023The staff is very friendly and polite,Always quick, courteous service
by Linda Eaton on 11/23/2022Always prompt attention. Very courteous with full explanations of needed service. Jake has waited on me before, very friendly and professional. Won’t take my car anywhere else!Excellent customer service at Auburn Toyota
by Ash on 11/23/2022Roger Cappocchi was our sales representative who was excellent to deal with. He made the car buying process pleasurable instead of the normal anxiety people go through. Make sure to ask for Roger when you shop at Auburn Toyota. You will be… very pleased.Exceptional customer service
by IHT on 11/22/2022Auburn Toyota is awesome! Our buying process was professional and seamless and now we had our first service our praise for Auburn Toyota continues. Jeff Lewis was fantastic and professional! Kudos to Jeff Lewis and all of the techs who… worked on our Highlander. We had arrived early for our service appointment, as we live an hour away, and we're pleasantly suprised that they were able to take our suv in right away. The time it took to complete the service was incredible as it was half the time we were expecting. Without a doubt we would recommend Auburn Toyota as a dealership to buy from and have and now add Jeff Lewis to the list of exceptional staff at this location. Our overall experience has been top of the scale at 5-stars!LIGHT HER UP !!
by D DESPY on 11/10/2022I beleive this dealership has mechanics that care. First time in over thirty years of owning the same vehicle i tried another shop for a simple headlight change and i ended up back at the dealer to have it fixed right. They went further to… let me know all of the items that needed attention on my vehicle. I attribute that to jake for following up on my needs to be satisfied. Great job!!Customer Service is alive and well
by Patricia Lease on 10/18/2022Yesterday I had the pleasure of working with Jeff Lewis in the Service Department. I had a challenging problem and he helped me have a positive outcome. He was professional, polite, knowledgeable, and listened to my concerns. It was a… pleasure and reassurance to know that Auburn Toyota has someone like him providing exemplary customer service.Great service Jake kept me informed through the whole process
by Jim Perry on 10/13/2022Good serviceGood experiences at this dealer
by Nwu on 10/11/2022Michael Beane was great in helping us and make the buying process so easy and comfotable.Wowza
by Diana Tagge on 09/23/2022Jake is a outstanding service manager . He is so helpful and caring and goes the extra mile for you .Wonderful experience at Auburn Toyota
by Maryann on 09/18/2022My salesperson was Zach Mathison. I connected with him almost a year prior to purchasing my vehicle. In that time he answered all my questions and stayed in touch even though he didn't have a Tundra to sell me. When one became available… Zach made it easy to fit an appointment into my schedule to test drive the truck. Once I drove the truck and made my decision to purchase it, he spent a lot of time giving me instruction and explanation on how the truck operates. I'm new to all the hybrid complexities of new vehicles. My previous truck is a 2004 Tundra and it seems so simple by comparison. Zach stepped me through the whole process! Zach was great!Great customer service
by Gilbert Chavez on 09/16/2022Roger Cappocci was very professional as he helped me pick out my beautiful truck as well as his professional staffHappy laddy
by Ron on 09/14/2022Quite happy. Nate was very helpful.Road Trip Emergency
by Bob and Nathalie on 09/13/2022We noticed a potential area of concern with our Toyota truck while on a road trip. We stopped at the Auburn Toyota Service Center to get things assessed and they were fantastic! Selah helped us out step by step and we were back on the road… in less than 90 minutes. Selah was polite, cheerful, professional and so understanding. Thank you to the whole Toyota Team! Super excellent service from start to finish!I don’t usually write positive reviews but this one’s worth a mention
by AJ on 08/30/2022With the new car shortage, I was still able to get a 2022 RAV4 LE… I only waited less than a month. Low sales pressure experience… my salesperson, Roger “Pooch” Cappocchi, went above and beyond by giving me a full button tutorial, and… answered my questions. I’ve bought many new cars before and don’t remember ever getting this type of service. Well done sir well done! And my internet sales person Faith was super responsive while other dealerships ignored most of my inquiries. They’re doing something right over at Auburn Toyota!Everything handled- as usual
by C Beeman on 08/22/2022If you have a problem- Ryan Toohey and staff will get it handled.Excellent Experience
by Mark the plumber on 07/15/2022Very professional car purchase at Auburn Toyota with Rodney Robinson. He was very professional and we bought a car within 2 hours at a great price with better finance options than our own bank! We love the car and highly recommend Rodney… Robinson at Auburn Toyota.
Toyota Tacoma
Toyota RAV4
Toyota Tundra
Toyota 4Runner
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