Auburn Toyota
Today 8:30 AM - 8:00 PM
Customer Reviews of Auburn Toyota
Review type:
Love it...
by crittermoma on 02/04/2025
Loved the dealership and they're sales people. Jake Onorato was very personable, communicates well, answered all our questions and put us at ease.
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The following reviews are more than two years old. They are not included in the overall rating.
177 reviews
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Donna is the best
by Red on 07/26/2023Kind and friendly serviceTacoma time
by Ray on 07/18/2023Donna Bender was great in the service center. I recently moved and this was my first time there. I had an appointment for a oil change and tire rotation. They had done an inspection and explained what they found. It was overall an… excellent experience. I plan to be back for service.Great service at Auburn Toyota
by P LeMasters on 07/12/2023Jake Mccallum, my service advisor, assessed the service that my Tacoma needed and made sure the work was done to meet my schedule. He’s very knowledgeable and friendly. He even went above and beyond to clean a floor mat for me. I’m very… happy with Jake McCallum and the Auburn Toyota service team.Excellent And Thorough Analysis
by RoadRunner77 on 07/11/2023Despite the fact that the service took slightly longer than anticipated, the overall quality of service for me and my truck deserves a GOLD medal. I bought my truck at Auburn Toyota 5 years ago. They have been impeccable in making astute… assessments of the vehicle's needs, provided excellent replacement or repair options, gave me a warranty for all parts and service, and pricing has always been equal to their expertise. I highly recommend this company and its employee team.Best experience possible!
by Jeremy B on 06/30/2023From the first interaction to the last I felt like family. The staff is friendly and helpful. The technicians were able to get my tires replaced quickly. Now my Sienna rides like a dream. I will keep coming back for all my service needs!new
by Debbie on 06/20/2023I would tell other shoppers that Auburn Toyota is very friendly. Hassle free, we never once felt like we were being pressured to buy. Our salesperson Wayne Craft was very helpful and courteous and easy to talk to and ask question. I would… recommend him to anyone looking for a vehicle.Exceptional Care!
by Tina R on 05/19/2023From initial call to picking up my car, I received exceptional care throughout our car buying experience. Rodney “Rocky” Robinson, listened well and was thorough in answering all my questions. I felt relaxed and not pressured into making… the purchase because Rocky was kind, professional, and treated me with respect. Auburn Toyota felt like being home because everyone I met was very friendly.Best Car Buying Experience
by Marsha T on 05/17/2023I recently bought a car from Roger Cappocchi at Auburn Toyota. I waited a long time for them to get the car I was interested in only to find out I was going to be on a long vacation when the car I wanted was due to come in. Roger did… everything in his power to make sure I didn't miss out even though I was going to be gone when it arrived. I am happy to say that thanks to Roger, I am now driving my dream car. They sell the cars at MSRP with only a coup[le dealer add ons, unlike other dealers in the area. They were a pleasure to deal with.Super good
by NYdeLeon on 05/17/2023No stress, no haggle pricing. Wayne was chill without being sales pitch-y.Good personal service for years
by Vincine on 05/10/2023Through the years Jake Mccallum has given us personal, honest, conscientious, and efficient service with a sense of humor. When I see him there, I know our needs will be addressed. Aside from Jake's excellent service I feel the dealership… may charge more than necessary.No pressure sale!
by Jessica W on 05/04/2023After my daughter college age daughter needed a replacement car, I was lucky to find one in the price range at Auburn Toyota. Everyone was instrumental on their end in making it happen quickly. Roger Cappocchi was extremely helpful in going… over all our questions and it made the car buying experience smooth. He also went over, in detail, what all the reports meant in relation to car safety (it was a used RAV4). This is my second car purchased from this dealership and will likely support them in the future.Prompt and Professional Service
by Ray L on 04/18/2023Auburn Toyota treats their clients in a professional manner, and does not resort to high pressure sales tactics. The service needs for my truck were clearly communicated, and my schedule and needs were listened to and incorporated into the… service plan.Something worth reading
by Laurel Stein on 04/14/2023All in all a great experience! Employees knowledgeable, helpful and friendly. Said they were running a little slow today as far as time, but turned out it was shorter than expected. There is a pleasant waiting room that was just remodeled… and restrooms right there for use. I will keep coming back!Recall
by Ray on 04/14/2023Dodge was quick and efficient with my recent tailgate recall. Thank you Charlie and crew!Nate is a Solution Finder
by DJH on 04/13/2023I showed up and there was a mix up on my appointment time -- Nate Olsen did not point the finger at me as he could have easily done -- instead he solved the problem with speed and a smile. It was wonderful to meet someone so customer… oriented -- very unusual in these times. Thanks Nate ! I will be back ! First class treatment.Enjoyable sales experience
by BRIAN SPANGLER on 04/11/2023I recently purchased a 2023 Tundra 1794 from Auburn Toyota. The sales experience with both Colton and Wayne Craft was actually enjoyable, quick and hassle free. Colton was able to find the exact color, trim and option package I was… planning to order. He also kept me informed on the delivery date. Wayne completed the sales transaction without the excessive mark up many dealers in the area are asking. Financing and completing the paperwork was just as easy.Excellent Service!
by Dawn Lopez on 04/10/2023Once, again, Auburn Toyota hits the mark! My service advisor, Jeffrey Lewis, was not only very professional and friendly, he hit it out of the park with the estimated time of my service! At other dealerships, when they give you an hour… and a half time frame, you're never surprised after waiting 2+ hours. This wasn't the case, as I was back on the road within an hour! Auburn Toyota is the best!!!In and out easy peasy
by BWoodland on 04/10/2023Professional, quick service, Jeffery Lewis, was personable and helpful in checking in our car and sheparding the process of getting it serviced.Great job!
by Annie on 04/10/2023Jeffrey Lewis was great. He was nice and friendly.I'm Impressed!
by Gary Holland on 04/01/2023I am new to Auburn Toyota and the entire purchasing of my new Tacoma was excellent. My first visit to the service department was also a very good experience. Jake Mccullan was my service writer and was great to work with. He helped me with… my add on accessories and got the job done quickly and the Tacoma looks amazing! Couldn't be happier! I'm looking forward to building a relationship with Auburn Toyota.Repairs
by Mama Smurff on 03/30/2023Always excellent work. Courteous, knowledgeable and competatively priced.
Toyota Tacoma
Toyota RAV4
Toyota Tundra
Toyota 4Runner
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