Customer Reviews of Mark McLarty Toyota
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The following reviews are more than two years old. They are not included in the overall rating.
6 sales reviews
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Deceptive
by Sold me a broken Mustang on 03/22/2023Sold us a used car and told us the problems that were pointed out during the test drive were fixed. They were not. Dealership wouldn't return calls about the car just a couple days after purchase. We finally got it in for a service… appointment and now we have been asked to pick up the car because they don't have time to look at it and don't service ford vehicles. I can't get a manager on the phone. No response to emails. This car did not pass their "inspection" with it's current mechanical problems. Untrustworthy dealership. Doesn't honor their word. Doesn't return calls. Sells cars that haven't passed inspection.Deal at your own risk!
by Toyota GR Corolla on 02/22/2023Dealership lack the transparency for a customer to make informed decisions. Misinform on lower trim models and treat as the ‘premium/limited’ model. Will markup and add dealer options (~$12K+). If pre-approved from another bank, finance… will force you to use their (higher interest rate) financing and indicate that you must make 3 payments before refinancing. Finance will make the ultimate delay for you to know your car loan account to make payments (or refinance/payoff) AND delay providing you the necessary paperwork to pay tax / register your car. Look up Yo-Yo sale which is illegal in AR. Imagine if the Dealer’s bank did not approve your loan (or the bank disbursing the funds) after driving off the lot, are your hands tied to return the car? How about getting your car repossessed since you do not know where / who / what bank to pay? Lastly, how can you enjoy a car that you haven’t paid taxes (and will accrue interest/penalties) if you cannot register the car under YOUR name? Are you willing to spend $, time, and energy dealing with McLarty? This experience prompt me and my family to NOT purchase Toyota in the near future. I’d rather do a direct-to-consumer transaction with Tesla! Thank you for the life experience McLarty!Great time buying here
by Nick Ragsdale on 12/24/2021Working with Andrew O'Conner was not only a breeze but a great experience. He went out of his way to get me exactly what I needed, within my budget, and reserved my high demand vehicle for a great deal of time to fit my schedule.Dishonest
by Gail on 08/02/2017Bought new car, refused to give me ALL signed paperwork until check cleared. As of today, 5 months later, many phones calls and I still have not got my papers. Have been told they will be mailed, will be emailed.Buying made easy!
by Alicia_O. on 05/19/2017We recently bought a used vehicle from McClarty Toyota in North Little Rock. It was a car for my teenage son. This can often be a stressful time, but not with the staff at McClarty!! They were knowledgable and so very helpful from start… to finish. I will definitely be back when it is time to make another purchase! In the meantime, I will tell everyone I know what an awesome buying experience I had there.bought vehicle, when picked it up, things were missing
by anothermadcustomer on 04/25/2017doesnt follow up, bought vehicle, when i picked it up, things were taken off vehicle and they played stupid and said parts werent on there. funny i took pics and have texts where accessories were on there
About our dealership
Amenities
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service
- Customer Lounge Area