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Customer Reviews of Adventure Subaru

Review type:

Overall sales rating

5.0
5 out of 5 stars

(6 reviews)

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6 sales reviews
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  • Fast and efficient

    5 out of 5 starsby Jenny Nguyen on 05/21/2024

    My family is fan of Subaru so they influenced me! I came to check on trade up program and decided to trade in my Crosstrek to get Outback! As I didn’t ready to trade in so I didn’t prepare paperwork with me but Kenny helped to get everything go through smoothly!
    • Hi Jenny, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by Patty Sow on 05/23/2024


  • Excellent Sales experience

    5 out of 5 starsby Clem711 on 01/09/2024

    Since I am 85 years old and live about 100 miles from the nearest Subaru Dealer, I made this purchase entirely by phone and internet. I was very favorably impressed with all the Adventure Subaru sales people I talked to. I feel that I got a fair trade in price even though it was based on pictures I sent them. The trade difference was reasonable too. Yes the financial result was good, but the best part of the experience to me was the quality of all the people. After the deal was made the new Subaru Forester was delivered to my home and they picked my trade. When the delivery was made Mr. Spencer the delivery driver, took time to explain all the new technology to me and how to use it. In addition to all that the dealership made a $250 donation to my charity in my name and also Mr. Spencer contacted me a couple of weeks after the delivery asking whether I had any other questions. He said that I would be sent a $25 gas card as a part of the dealership encore program. I highly recommend Adventure Subaru and all their sales people.
    • Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

      by Serenity Gibson on 01/10/2024


  • Love it!

    5 out of 5 starsby William on 11/08/2023

    I bought a 2024 crosstrek and I couldn't be more pleased with it! Everyone there is absolutely wonderful as well.
    • Hi William, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

      by Megan Reid on 11/10/2023


  • Great car buying experience

    5 out of 5 starsby The Stash on 09/14/2023

    No pressure at any stage. Shannon Boyette was a terrific salesperson and very knowledgeable about Subaru vehicles. Very generous trade-in offer.

  • Great experience

    5 out of 5 starsby Vfrman02 on 09/05/2023

    Bought a wilderness outback and love the car. Was a very easy process. Car came in earlier than expected. Definitely would recommend adventure Subaru. Sales staff is great and treat you well. Couldn’t ask for a better experience.

  • Calm and friendly place.

    5 out of 5 starsby Cain adcock on 08/20/2023

    Heather Morton is great at what she does! She answered all the questions I had and showed me all the features my new car was equipped with. She is very nice and gets everything done quickly.
The following reviews are more than two years old. They are not included in the overall rating.
47 sales reviews

  • Superior Experience

    5 out of 5 starsby Jim Colyer on 05/31/2023

    Our purchase of our new Outback Touring was a great experience. Shannon, our sales person, was outstanding. No pressure and extremely patient with us. She is a true professional!

  • G-R-E-A-T

    5 out of 5 starsby brzdude on 05/14/2023

    Communicated well and answered all my questions.

  • Adventure Subaru Stephen Walker

    5 out of 5 starsby Mlawless on 03/08/2021

    They have been Superior. I have had many vehicles over the years and in 2020 I purchased 2 Subaru’s in 2020 and had never had a Subaru before. I did not purchase 2 by choice but because Subaru saved my life in a bad wreck. All safety features worked as they were supposed to and I walked away. My salesman. Was more concerned about my well being than selling me a second car when I called after the wreck to put a second Forrester on hold.

  • Purchase of 2018 Subaru Forester, Adventure Subaru Fayetteville, AR

    4 out of 5 starsby Incognito on 07/09/2020

    Good facilities, Courteous Staff, Absence sales pressure

  • New Car

    5 out of 5 starsby Angela R. on 07/02/2018

    Loved Adventure Subaru, sales staff was great,kind,and helpful. We were in and out with our new car and were given quality service. We went back for a follow up visit to make sure we knew how to work everything that our new car has to offer. Great job Adenture Subaru!

  • Happy with my Subaru

    5 out of 5 starsby Barb_a_a on 02/27/2016
    updated 03/08/2016

    No pressure sales, a great product at a realistic price. Sales person was helpful, kind and knowledgeable about the product.
    • Thank you Barb for the review and five star rating! We're glad to have been able to help assist you. Welcome to the Adventure Subaru family!

      by adventuresub on 02/24/2017


  • Excellent

    5 out of 5 starsby Rachel41214 on 02/24/2016
    updated 03/08/2016

    My husband and I really loved working with Eric! It was wonderful to come to a dealership and not feel pressured. We were able to relax and enjoy the car buying experience, which is very rare! We will defiantly come back in the future!
  • I love my 2016 Forester!

    5 out of 5 starsby Karen_Arkansas on 02/24/2016
    updated 03/08/2016

    The Subaru team was great & no pressure sales. I felt as though they really cared that I was a satisfied customer.
  • BEST car buying experience EVER!

    5 out of 5 starsby jmvndma00 on 02/11/2016
    updated 02/26/2016

    We made three visits to the dealership before making our purchases. Each time there was zero pressure, patience with all our questions and nothing but genuine kindness. Eric was down to earth and made us feel like family!
  • Excellent dealer

    5 out of 5 starsby Braybray on 02/24/2016

    Even though I'm young and inexperienced, they were able to get me taken care of and were patient with me. Adventure has a very friendly staff and I'd definitely come back.
  • Great experience all around

    5 out of 5 starsby Vance13 on 02/03/2016
    updated 02/17/2016

    Never felt like I was being led on or being fed something that wasn't true. No back end costs. Made multiple visits and felt welcomed every time
  • Love my new Forester

    5 out of 5 starsby DRKinNWA on 02/08/2016

    We ordered my Forester from the factory. It came in a little earlier than expected and is perfect. The customer service at Adventure was fantastic and our sales person - Mike Carey - took very good care of us.
  • The Subaru experience

    5 out of 5 starsby Jaclark_1 on 02/11/2016

    Kenny was very knowledgeable and made my buying experience a good one. He listened to what kind of vehicle i was looking for and didnt try to sell me something i didnt need. Kept me inside my budget and I didnt feel pressured. Very good experience!
  • excellent dealership

    5 out of 5 starsby CameronH on 01/27/2016
    updated 02/09/2016

    I had a bad experience to put it lightly with another Subaru dealership. I fortunately was able to repurchase through Adventure. They worked above and beyond to help me through the nightmare. I was impressed with their persistence, their ability to get the job done, their courtesy, their professionalism, all in all I AM pleased! I only wish I needed another so I could buy from the again :) I wonder if its the lack of competition between salesmen as well (no commissions) which make for better costumer centered service vs a battle to get your business to make a dollar.
  • Determined for customer satisfaction

    5 out of 5 starsby Suby_Roo on 02/03/2016

    Alex did everything he could to get the both of us into a vehicle within our budget. Our budget was tight to purchase 2 brand new vehicle's, but Alex made it happen. Thank you Alex and Thank you Subaru.
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