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Caldwell Toyota

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Customer Reviews of Caldwell Toyota

Review type:

Overall rating

5.0
4.96 out of 5 stars

(103 reviews)


Customer recommendations:

Yes (103)|No (0)

2025 Tundra

5 out of 5 starsby Lance on 07/15/2025

I dealt with Jim Robertson on my new truck. Everything went very smooth on the transaction. I highly recommend asking for Jim on your next vehicle purchase from Caldwell Toyota
  • Jim made my purchase very smooth and easy. He showed that he had my complete satisfaction throughout the whole process. I highly recommend this dealership and Jim and Charles for a great buying experience!

    by Carolyn Butler on 08/05/2025

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103 reviews
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  • 2025 Tundra

    5 out of 5 starsby Lance on 07/15/2025

    I dealt with Jim Robertson on my new truck. Everything went very smooth on the transaction. I highly recommend asking for Jim on your next vehicle purchase from Caldwell Toyota
    • Jim made my purchase very smooth and easy. He showed that he had my complete satisfaction throughout the whole process. I highly recommend this dealership and Jim and Charles for a great buying experience!

      by Carolyn Butler on 08/05/2025

  • Good used inventory. Ask for Ben.

    5 out of 5 starsby Jason E on 06/28/2025

    Unlike your Tinder dates, the cars actually look like their photos. Ask for Ben. If he offers you a Sprite, it will only be -lime flavored because he won't sell you a lemon.
  • Caldwell is the ONLY place to go to buy your car!!

    5 out of 5 starsby Rose Swinson on 06/29/2025

    We purchased a 2025 Grand Highlander Hybrid from Caldwell Toyota. They were fabulous every step of the way - they gave us a fair price for our trade in and Joel (our sales rep) was very responsive to all of our questions and inquiries along the way. This is the 4th vehicle we’ve purchased from Caldwell and will continue to do so as long as we live in Central Arkansas!!!
  • Great experience with Caldwell Toyota

    5 out of 5 starsby Stacey Cousar on 06/27/2025

    I had an excellent experience buying my 2024 Hyundai Tucson from Joel and Jason at Caldwell Toyota. I spoke with Joel before making the hour drive to Conway and he made sure to have the vehicle ready for me when I arrived. I got there a little early and he was with another customer, so Jason stepped in so I didn’t have to wait. They were the friendliest staff at a car dealership I’ve ever experienced. I feel like everyone went above and beyond to make sure I was happy with my purchase. I highly recommend!
  • First Toyota

    5 out of 5 starsby Phillip on 06/19/2025

    This was my first Toyota. The salesman Ben was awsome . I love my truck!!!! If you looking for vehicle stop in see Ben.. He will fix you up
  • Great experience

    5 out of 5 starsby Bill Dial on 06/14/2025

    Just bought our 3rd Toyota from John Moore at Caldwell Toyota because we can trust him to be honest. John and everyone there is focused on finding you the right vehicle instead of trying to make a quick sale like I’ve seen elsewhere. They have always treated me professional and are very knowledgeable of their vehicles.
  • The Best in Central Arkansas

    5 out of 5 starsby Warren and Barbara on 06/01/2025

    Everyone there from General Manager to Sales Managers and especially our salesman, Ben Fuchs, were all professional, very friendly, and easy to deal with. Made car buying surprisingly enjoyable. I would definitely recommend Caldwell Toyota to anyone in the market for a new vehicle. Liked them so much that I chose them over another dealer in the town where I live.
  • Great job!

    5 out of 5 starsby DonnyP on 05/25/2025

    Caldwell has our go-to dealer for Toyota. Jim was an excellent salesman and they are easy to deal with.
  • Bruno was very helpful

    5 out of 5 starsby Cindy on 05/25/2025

    This is our second time to purchase a vehicle from Caldwell Toyota. Each time has been a great experience. Bruno Santana was great and very helpful. If you are looking for a new vehicle go see him and he’ll help you get the vehicle you need.
  • Better than expected!!

    5 out of 5 starsby Hardestys on 05/13/2025

    We walked in planning to browse and left with our dream car. Pierce couldn’t have been more helpful and patient with us. Would definitely come back and enjoyed our over all experience with everyone and would recommend to others.
  • FOREVER my dealership!

    5 out of 5 starsby Teil on 05/12/2025

    I am always absolutely pleased with my experiences at Caldwell Toyota in Conway, AR. This is my 3rd time purchasing a car from them and each time has been smooth and pleasant. And I always make my purchases with Robert Moses. He’s truly amazing. He’s easygoing, honest and well knowledgeable. He makes every moment worth it from the test drive to the congratulations. Even though all of the salesman there are wonderful I’m sure, I can’t cheat on Robert when it comes to my car purchases. We have been locked in since 2015. Wonderful dealership. Wonderful salesman. Wonderful experience!
  • Ben Fuchs is your go to guy!

    5 out of 5 starsby J and N Baker No Little Rock on 05/10/2025

    We were just 'looking' and had picked a couple of vehicles from the Caldwell web site to take a closer look. Ben greeted us with all smiles and was not what I expected (some auto sales are brash and pushy) from a sales guy. He showed/explained everything we had asked and then as we spotted another vehicle we liked, he went thru that one with us as well. Ben interacted pleasantly and professionally (those character traits together are rare) and made us feel very comfortable during our visit. We ended up buying the 'other' vehicle and after testing driving and more questions, Ben stayed with us until the final (finance) part of the visit was over. We would definitely recommend Caldwell (especially Ben) to anyone shopping/buying a vehicle!
  • Car #4 from Robert Moses

    5 out of 5 starsby The owner of Scarlett on 04/28/2025

    I totaled my 2023 Camry on Saturday, went to "just talk" with Robert Moses (the Camry was #3 Toyota bought from him!) - He had seen my Facebook post about the car and when I went in to see him - he had a Toyota Corolla Cross waiting for me! He got me a deal, and now I pay $100 less a month in car payments, and my insurance went down about $10 per month! He takes his time, has learned my needs and always gets me what I didn't even know I wanted! My Mom (aged 85) sometimes borrows my car, and she was thrilled when I went from the low lying Prius (I've owned 3 of those - 2 bought from Robert), to the higher Camry (from Robert - he suggested a car a bit higher off the ground), she loved it. And when I brought the Cross home, she was even happier! Caldwell is my dealership, and Robert is my dealer - I even call before stopping by to make sure Robert is there!
  • Landon was incredibly helpful

    5 out of 5 starsby Hayley on 04/20/2025

    We were in the market for a RAV4 for many months. Landon stuck with us and continually provided assistance. His knowledge of different models and packages was useful. He was very personable and seemed to work for the customer. If you are looking purchase a vehicle, go to Caldwell and ask for Landon.
  • Above and beyond

    5 out of 5 starsby Reddye on 03/26/2025
    updated 04/02/2025

    The salesman was wonderful, considerate and professional. He was very helpful to my situation. He met all my expectations
  • Good visit

    4 out of 5 starsby Mike on 03/21/2025

    We just met Ben Fuchs. He is new, but did a good job for us. He was friendly, eager to help, and found the answers for us. It would have been 5 stars, but apparently the dealership let too many people be off that day and we had to wait about 1.5 hours for them to detail the Sienna. Overall happy with Ben and Caldwell.
  • So helpful!

    5 out of 5 starsby Rav4 on 02/22/2025

    I had contacted Caldwell Toyota (Robert) earlier in the day that I went in to let him know I was coming, and a few things I was interested in. He was so helpful! He showed me what I wanted to see, not what he was trying to sell. He didn’t pressure me into looking at things outside my budget and was there to answer questions and he let the vehicle sell itself. In less than an hour, I had test driven a car, crunched numbers (that Robert had taken the time to already have those numbers for me…such a huge timesaver for me!) Within an hour, I had a freshly detailed vehicle, full tank of gas, and was headed out. That speaks highly for Caldwell Toyota and for our salesman, Robert, because I was just going in to look! I left with a great ride and probably a Caldwell Toyota girl from this point forward!
  • New Car Purchase

    5 out of 5 starsby E Ann Buchanan on 02/15/2025

    I purchased a new RAV4 this week. Everyone at the dealership was extremely helpful but I really appreciated the attention I received from Landon Sullinger, the sales associate who worked with me. It had been many years since I bought a new car and he helped me become comfortable with the new technology that is now routine.
  • Why go anywhere else!

    4 out of 5 starsby Jana on 02/11/2025

    I had a great experience purchasing a car through Caldwell Toyota. Robert Moses was the salesman that worked with me. He was exceptional, very knowledgeable, knew all about the car and answered all my questions which gave me the confidence to know I was making a good decision. I definitely would recommend Robert and Caldwell Toyota to anyone shopping for a vehicle.
  • Job well done!

    5 out of 5 starsby Megan Howe on 01/29/2025

    My husband and I had a very positive experience purchasing a car from Caldwell Toyota. Robert Moses, the salesman who assisted us was incredibly friendly, eager to help us and extremely knowledgeable about the cars. He listened to our needs and helped us select the perfect vehicle. We didn’t feel pressured and we walked out the door feeling like we made a good decision. We feel like we can call Robert with any questions. We appreciate the professionalism and the wonderful customer service.
  • Great dealership

    5 out of 5 starsby Jimmy McCormick on 01/21/2025

    Robert Moses was our salesman. Robert was fast and through with emails, text, and calls. He explained the process and car features throughly. We are very pleased with our experience with Robert and Caldwell Toyota. We plan on purchasing a truck in the next year and getting my son something there within a year. Caldwell is a locally own dealership. You don't get the big box store feel when you go there.
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