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Customer Reviews of Yuma Honda

Review type:

Overall rating

5.0
4.99 out of 5 stars

(66 reviews)


Customer recommendations:

Yes (66)|No (0)

Jorge

5 out of 5 starsby Jorge Garcia on 07/15/2025

Good and quick service
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66 reviews
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  • Jorge

    5 out of 5 starsby Jorge Garcia on 07/15/2025

    Good and quick service
  • Best service advisor

    5 out of 5 starsby Dee Dee Cantwell on 07/12/2025

    Erik Soto is by far the best service advisor. He is honest, professional and so courteous. I can always count on him to take care of my Honda Accord. I have never taken my Honda anywhere else but Yuma Honda because Erik Soto is such a great… advisor and the service department is amazing!
  • Above and beyond

    5 out of 5 starsby William R on 07/02/2025

    We had a road hazard incident that broke our front rim. We took our Pilot to Yuma Honda as there was no body damage. Daniel took care of us right away as he always does. He was very helpful in dealing with the insurance and getting our… repair done right. He went above and beyond to help us get the best service when the insurance company didn’t want a new rim put on. Daniel went to bat for us and got it done. Thanks to the manager and service manager as well. Daniel has been the best service representative we have ever dealt with and we have had at least 5 Hondas over the past 35 years.
  • Excellent Service

    5 out of 5 starsby Mari on 07/01/2025

    Happy with service. Alfredo is always professional and attentive. Excellent communication skills.
  • Best customer service ever

    5 out of 5 starsby Adrian Fernandez on 06/12/2025

    It was reassuring that my vehicle was going to be treated with respect by the level of professionalism I encountered with at the service department.
  • What does this mean?

    5 out of 5 starsby Steven Anderson on 06/07/2025

    Eric was very helpful and professional
  • Exceptional service

    5 out of 5 starsby Gabriela on 06/01/2025

    Brought in my Honda Pilot for an inspection and the service tech was very helpful and brought up two recall services that were pending, which we didn’t know about. My Pilot was ready to go within a few hours.
  • Excellent Experience

    5 out of 5 starsby Pat on 05/23/2025

    Staff was very helpful. We arrived early and we got right in. Car was inspected after oil change and even had a free wash. Revommend!!
  • Oil change

    5 out of 5 starsby Joaquin on 05/17/2025

    Daniel was very helpful and took care of me as it should be!! Excellent customer service!
  • Great service

    5 out of 5 starsby Jdalmazan on 04/30/2025

    Great service. Free drinks coffee, water or tea while waiting in the lobby. Was able to get my AC fixed for free because of an extended warranty. Received some updates while I was waiting. Overall good experience.
  • service rating

    5 out of 5 starsby mickey mouse on 03/28/2025

    personal were very helpful and professional,
  • Services

    5 out of 5 starsby Alfredo Jaramillo on 03/21/2025

    Let's face it. Cars are unpredictable and expensive. I have been taking my vehicle to Yuma Honda,why?Alfredo in the service department is friendly and professional. He makes recommendations to keep the performance of your vehicle at top… level and looking good. Thank you
  • Mr.

    5 out of 5 starsby James Fitzpatrick on 02/20/2025

    Service tech was Eric was extremely helpful
  • Great service

    5 out of 5 starsby Pelon on 02/10/2025

    Great customer service and very professional and polite.
  • maintenance

    5 out of 5 starsby bill on 02/07/2025

    Service personnel are very courteous and helpful to ensure I keep my Honda in tip top shape
  • maintenance and oil change

    5 out of 5 starsby maintenance on 01/28/2025

    was satisfied with all services done on my vehicle , nothing was left out and my car runs very smoothly with no trouble
  • Great service

    5 out of 5 starsby Mat on 01/24/2025

    Erik provided excellent service. He listened to the services that I was requesting, confirmed the details with me, and gave me an explanation of pricing so I knew what to expect. They even washed my vehicle after service which is a nice… bonus.
  • Yuma honda

    5 out of 5 starsby John cullen on 01/11/2025

    Everything went great, fast and courtesy from Erick vehicle was ready be for scheduled time.
  • Great Dealership

    5 out of 5 starsby James Thomas on 01/11/2025

    Easy check-in and a good waiting area with water and coffee…no donuts though…car was ready when promised and staff was very professional and accurate about the time required for the repair. The only comment of note would be a little… improvement in final condition of the car after washing…the drying process left many water spots especially in rear of the car. I am sure the guys in the wash-rack are pushed for time but just a little more care would make it perfect.
  • Service

    5 out of 5 starsby Rosa Martinez on 12/19/2024
    updated 12/26/2024

    Took it in for a recall... was in and offered to get a ride to work. Called me back with in 2 hrs my car was ready. It was quick and fast and well explained. Offerd to wash my car. Awesome customer service.
  • heater not heating

    4 out of 5 starsby 2010 Honda CRV heater on 12/22/2024

    Diagnosis indicated the problem, parts were ordered and installed fixed the problem
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