Royal Land Rover Tucson
Customer Reviews of Royal Land Rover Tucson
Hands Down The Best!!
byon 11/09/2021
The service we received at Royal Jaguar Land Rover is over and beyond the BEST!!! Thomas Padula greeted us open arrival and helped us find the Range Rover we saw online. The purchase went smooth and no pressure. We were introduced to the Sales Manager and our Service Advisor, Who were more then happy to answer all our questions. By the time we left it felt like we spent the day with family. We have been bought cars from Royal Kia, Royal Buick and now Royal Land Rover since 2001 and won't go anywhere else. Quality, Price & Service is TOP NOTCH... Once, again thank you Thomas Padula for all you did for us and helping us get my dream car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Hands Down The Best!!
byon 11/09/2021
The service we received at Royal Jaguar Land Rover is over and beyond the BEST!!! Thomas Padula greeted us open arrival and helped us find the Range Rover we saw online. The purchase went smooth and no pressure. We were introduced to the Sales Manager and our Service Advisor, Who were more then happy to answer all our questions. By the time we left it felt like we spent the day with family. We have been bought cars from Royal Kia, Royal Buick and now Royal Land Rover since 2001 and won't go anywhere else. Quality, Price & Service is TOP NOTCH... Once, again thank you Thomas Padula for all you did for us and helping us get my dream car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Make us feel comfortable
byon 06/16/2021
Make us feel to talk about what is my opinion about cars N Quick processing
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Dealership in Tucson AZ
byon 04/23/2020
We just purchased our 5th Landrover product from Royal. We have been customers since 2005. Everyone treats us like family every time we enter the show room or the service drive. We like our Rovers so much we don't trade them in, we just pass them down the line to family members. If you want a good car at a good price and get treated like family, visit Royal Landrover today. Leighton and Millie Rockafellow
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
What a great experience!
byon 10/21/2019
What a great experience! Jackie Carpio at Royal Jaguar was simply outstanding! We usually cringe we we pull up to a lot because we feel like most sales people are super pushy trying to make a deal. Jackie was not pushy in any way and we truly believe that she wanted to find us the perfect car and that she did! She was so helpful during the whole process of buying a car and we couldn't be more appreciative. Jackie and Royal are the best!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
James AMAZING Service Manager!!!
byon 10/04/2019
The absolute BEST in customer service!!! James the Service Manager is top notch and goes ABOVE and BEYOND!!!! He pays attention to the fine details, always has a personable warm welcome when you walk in the door and he takes the time to know your name as he comes out to meet you before you can even get out of the vehicle!! You can tell He truly LOVES his job!! James IS the epidomy of customer service!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 01/18/2019
Just moved to Tucson from the Midwest and my RR Sport needed some service. Talked to James at Royal Land Rover to set up the appointment and he was just amazing, very accommodating to my schedule, polite, attentive and very personable. The experience was one of the best I have ever had from a car dealership. An excellent first impression in my new hometown.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Excellent- a Lexus Experience
byon 08/13/2009
I recently had an issue with car I bought here (Automall) a few years back (great used car! 99' ES 300) dealing with a maintenance item. I spoke with Mike in the sales dept. about it and I was very impressed with how professional and responsive they were. He actually listened before forming an opinion. In the end the solution was very fair and without saying it they showed me I was an important customer. I'm not even looking to buy another car so they were only motivated by a desire to keep my loyalty. I've taken my car here many times since buying it and always had a good experience. All car dealers say you are a valued customer, however Lexus of Tuscon didn't say it, they did it! In the end it reminds me of why I bought a Lexus- supperior automobile with a superior experience. This dealer was true to their marketing! Regardless of what I look for next, new or used I will start with Lexus of Tucson. They have earned my business!
- Recommend this dealer? Yes
