Customer Reviews of AutoNation Nissan Tempe
Review type:
Bought a car
by Chem1975 on 01/25/2025updated 01/31/2025Best reps, very kind and super helpfulAmazing, quick, friendly service.
by Heather M on 12/25/2024updated 12/30/2024Isaiah, Clay and Cathrine helped us purchase our “new to us” family vehicle. We called ahead to make sure the vehicle was still there and they had it all set when we arrived. We gave them a price we were working with for monthly payments… and they were able to stay within that range. Everything was so fast and efficient. We were there maybe an hour. They were all very friendly, not pushy or rude. Definitely recommend this perfect trio!Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
AutoNation Sales
by Tiffany on 12/20/2024I had such a wonderful experience with everyone that was involved with my purchase and other employees were also very nice as the past by. Autonation made sure all my questions related to my purchase were answered.Hi Tiffany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great service
by ShawnSLR on 12/17/2024Jack Chammas was an incredible help! Kind, well informed, and patient. He made the process smooth and easy, he’s a great guy!Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Mark
by Mark1997 on 12/08/2024updated 12/16/2024Jake Nik clay were amazing and helped with my purchase fast quick and painless if you need a car see Jake or Clay and Nik will get you a great deal!Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales experience
by Francisco on 03/26/2024I had an excellent experience not only when purchasing my new car but also when selling my previous one, which I used as a down payment. The sales team was very helpful, proactive, agile, and correct, offering the new car and payment terms… in perfect alignment with my expectations. Congratulations to the entire team, I am very happy with my new car and highly recommend this purchasing experience to everyone who appreciates and values the Nissan brand.Hi Francisco, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Nissan Tempe and we hope to be of service again in the future.
Wonderful Experience - I'll Be Back!
by Gillian B. on 03/22/2024We were searching for three months before we found our family SUV at AutoNation. I can tell you after working with several lots and sales people, AutoNation is set apart from the rest. We will be letting our friends and family know and… coming back the next time we are in the market. You cannot beat the customer service.Hi Gillian, it is great to read such wonderful comments about your experience with us! We appreciate your recommendation of AutoNation Nissan Tempe and we hope to be of service again in the future.
NEW CAR FOR THE HUBBY
by KitKat on 03/19/2024The people who work for the dealership - NISSAN TEMPE - were professional and very pleasant to work with. They explained and when we had questions, they addressed them. Fun people to work with to find the car we decided on. Would… definitely purchase from them in the future.Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Used car
by Wfoody50 on 03/02/2024Great sales man. Friendly great serviceHi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service
by NathanV on 02/10/2024DeAndray was excellent! Sold me what I wanted without being pushy. Not like other car sales places. Found a car I really like and didn't break my bank.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Pristine customer service
by Luis on 02/08/2024Love dealing with our sale guy Jack he made us a great deal and made the whole transaction painless and clear no BS like other dealers (Nissan Peoria) We will definitely recommend to friends and familyWe are pleased to hear you had such a positive experience with us, Luis! We appreciate your recommendation of AutoNation Nissan Tempe and we hope to be of service again in the future.
Amazing Staff
by T Miller on 12/29/2023My experience with Tempe Nissan AutoNation is an amazing one. I have bought two Nissans from them in the last couple of years. I was treated with respect and they answered all my questions and gave me an awesome deal on a Rogue.Hi Miller, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy buying experience and great follow-up
by Ralph on 11/30/2023Garret was knowledgable, helpful, and overall this was a great buying experience. Also, first time I used the Costco car buying program, and was not disappointed. Great follow-up after the purchase as well to see how the car was doing and… if I had any questions.Hello Ralph, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
They are great!
by Ryno2389 on 10/20/2023Nick and Brandy were awesome! So easy! Purchased my car in all of about 20 minutes!!! They are great, honest and upfront. No games!Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great service
by David S on 09/29/2023Quick painless process for buying my carHi David, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
A+
by Brandon on 09/12/2023Went in to look at a vehicle, met by a professional who really was no hassle, no pressure and a good human being. I usually stay away from dealers because i hate the whole process but I can say Jack C. made the entire thing amazing. He even… addressed a few concerns i had, made them right and really delivered in every way.Hi Brandon, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Tempe. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Purchased a car
by Gwenawill on 09/11/2023Justice was the person that helped me buy a new vehicle. He took the time to look up several in the price range that I mentioned, he was courteous and very helpful. I was going to test drive several other vehicles first but the Ford Flex… was on the lot and after I drove that one I wanted it.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Couldn’t be happier
by Christopher Crane on 09/06/2023This was my first experience buying a car entirely on my own. I live in another city and did the entire process through email and text messages, and was surprisingly a very pleasant experience. Brandy and Wes were so helpful and patient… with me, even had my car delivered to my house for me. Car was super clean and detailed as promised, I didn’t even have to adjust the mirrors and barely moved the seat, as if they set it up just for me. IF I had to buy something again, I’d love to work with Brandy and Wes again.Hi Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Tempe! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great salesmen poor company execution
by Jeffrey on 08/24/2023The salesmen I worked with were great. We came to a deal and thought everything was great. Turns out the vehicle was not in good shape so the deal fell through and I ended up without a truck regardless of the deal we signed. Commitment to… fix the check engine light never happened and the vehicle was never delivered but instead disposed of to an auction.Hi Jeffrey, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2829 to discuss what we can do to help.
Best car dealer experience I ever had!
by Timothy R. on 07/30/2023We had the pleasure to deal with Jake Lau as our salesman in the Tempe location. I never write reviews but had to today due to the exceptional customer service he provided. From his knowledge of all the cars in the lot, to his honesty of… what to expect with our loan terms, it was simple and easy to make a decision to get our son's car with him. It was a pleasure dealing with him. More salesmen need to take notes from his playbook. I will be recommending him to every one I know who is looking for a new or used car!Hi Timothy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Best Car Buying Experience
by Lawrence on 07/08/2023I recently had the pleasure of purchasing a car from Autonation, and I must say it was a truly perfect car buying experience. From start to finish, every aspect of my interaction with Autonation exceeded my expectations. I would… particularly like to mention the exceptional service provided by Brandy and Wesley, who went above and beyond to ensure my satisfaction. From the moment I stepped into the dealership, Brandy greeted me with a warm and friendly smile. She patiently listened to my requirements and preferences, taking the time to understand exactly what I was looking for in a car. Brandy's extensive knowledge of the inventory allowed her to quickly identify the perfect vehicle that met all of my criteria. Throughout the entire process, Wesley provided expert guidance and support. His professionalism and dedication were evident as he meticulously explained all the features and options of the car, ensuring that I had a thorough understanding of its capabilities. Wesley's attention to detail and genuine enthusiasm for the car made the experience truly enjoyable. What impressed me the most about Brandy and Wesley was their commitment to customer satisfaction. They were both genuinely interested in my needs and worked tirelessly to find the best possible solution. Their friendly demeanor and willingness to go the extra mile made me feel valued as a customer, and I knew I was in good hands throughout the entire car buying process. The Autonation team as a whole was outstanding. The dealership itself was clean and well-maintained, creating a welcoming atmosphere. The finance department was efficient and transparent, making the paperwork process smooth and hassle-free. I can confidently say that Autonation, along with Brandy and Wesley, provided me with a perfect car buying experience. Their professionalism, expertise, and commitment to customer satisfaction surpassed my expectations. I would highly recommend Autonation to anyone in search of a new vehicle, as they truly prioritize their customers and ensure a positive and seamless car buying journey.Hi Lawrence, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your kind words and review. Don't hesitate to call us if you ever need anything. Be safe on the road.
by Terri Markham-Ratliff on 02/01/2025