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Customer Reviews of Show Low Ford

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36 reviews
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  • Awesome Dealership

    5 out of 5 starsby Happy owner on 11/07/2019

    They were very good to work with found us a truck had it here sooner than expected. Very friendly and would recommend Show Low Ford to anyone interested in a new vehicle.
  • Love my new SUV

    5 out of 5 starsby azwhtmntgirl on 01/14/2018

    Show Low FORD has been amazing to purchase from. Just got my 3rd vehicle from them and couldn't be happier. Friendly easy to talk to staff, you'll enjoy your car shopping here
  • Stay Away from purchasing a used vehicle from them

    1 out of 5 starsby rsteinmetz on 12/29/2016
    updated 01/04/2017

    Buyer Beware, do not buy used vehicles from SLF. They do not service them.....not even an oil change. They lied to me about doing an oil change and even put a sticker for the next oil change due. The Vehicle displayed Oil at 1% Change Soon with 2 weeks of driving it off the lot. Never got an inspection report even after requesting one. Returned my vehicle to them within a reasonable period after purchasing the vehicle because the transmission shifted hard and there was a clicking noise coming from the engine. They did correct the transmission issue but claimed there was no clicking sound. I took it to 3 other mechanics whom all confirmed there was a problem. I brought it back to SLF with this info. They held onto my truck for almost 2 days before telling me my Solinoids needed to be replaced and wanted to charge me over 1000 dollars for repairs. Also During a test drive they cracked my windshield and asked me to used my own insurance to cover the damage. After multiple conversations with employees there and a very heated and uncomfortable conversation with the Owner they finally agreed to pay half of the repair bill. I will never make another vehicle purchase from SLF and strongly caution anyone considering a used vehicle from them. I have bought 3 Used Vehicles from Hatch Toyota in Show Low and Never once had the problems that i had with Show Low Ford.
  • no appointment..no problem

    5 out of 5 starsby MaureenRobin on 02/26/2016
    updated 03/08/2016

    I had no appointment, but Show Low Ford were able to accommodate me in a very timely manner. Thanks again to Bob, Scott and Kevin.
  • My first impression

    5 out of 5 starsby Good_Vibes on 02/02/2016
    updated 02/19/2016

    First time for scheduled maintenance, fast, detailed service check items listed in my receipt, price is reasonable. Service rep was courteous, timely notification when car was ready to be picked up.
  • February 2016 visit

    5 out of 5 starsby smlehan on 02/10/2016

    Greated upon arrival, told how long it would approximately take and the staff is always friendly and welcoming Ease if scheduling appointment online and quick response regarding my request
  • Bob's oil change

    5 out of 5 starsby Bobby_N on 01/18/2016
    updated 02/05/2016

    Quick and courteous service was offered by your facility. It was very convenient to be able to phone ahead and get in for service quickly and convenient to me.
  • Show Low Ford

    5 out of 5 starsby GeraldW1 on 02/04/2016

    It was fast service and the salesman and everyone I dealt with were fantastic. Everyone was extremely pleasant and very nice.
    • Thank you so much for taking the time to write this review, Gerald. I'm very happy to hear about your positive experience at Show Low Ford! If you have any further needs, do not hesitate to come back in for a visit. Guy Hatch - Guy@ShowLowFord.com

      by showlowford on 02/08/2016

  • Vehicle purchase

    5 out of 5 starsby IreneBarraza on 01/09/2016
    updated 01/27/2016

    Had a very good experience, sales personal worked with me to give me all that I requested in the vehicle of my choice. Everyone acted in a professional manner.
  • Ford

    5 out of 5 starsby Mary_Kathy on 01/21/2016

    Professional service; Quick and Thorough; very friendly employees; I was very satisfied with the service department and Ford dealership; Thank you
  • An Excellent Experience Buying our 2016 Ford Escape

    5 out of 5 starsby CandaceMore on 12/14/2015

    Our salesman, Mark, was just perfect! He was very knowledgeable. He helped us without being pushy and got the entire process done within a very reasonable amount of time. Scott, in Finance, also did a great job of expediting the process while ensuring we understood each page we signed.
    • Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know that Mark and Scott were able to provide you with the pressure-free, efficient and knowledgeable service Show Low Ford is known for. Please feel free to contact us if you have any questions on your new vehicle. Guy Hatch - Guy@ShowLowFord.com

      by showlowford on 12/15/2015

  • The Best truck on the road

    5 out of 5 starsby mgrecco on 10/21/2015
    updated 11/12/2015

    They were knowledgeable, patient, polite, and did not keep me there all day and night. NOT PUSHY. Answered all of my questions. I think it was the BEST experience that I have ever had at any dealership. This is my 1st Ford but not my last. I Love my truck!!!!
    • Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and pleased that your vehicle purchase experience with the team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and I’m glad that you're enjoying yours. We look forward to seeing you again! Be well, Guy Hatch - Guy@ShowLowFord.com

      by showlowford on 12/04/2015

  • chuck

    4 out of 5 starsby chlwood on 10/21/2015
    updated 11/11/2015

    it was fast and the salesmen were helpful and answered my every question and I was given a good deal on the truck I bought
    • Thank you for this review! I am glad to hear that the team was able to provide a fast, knowledgeable and helpful customer service. We look forward to assisting you with your future sales and service needs! Be well, Guy Hatch - Guy@ShowLowFord.com

      by showlowford on 12/04/2015

  • Ford Fusion

    5 out of 5 starsby EileenHosay on 09/02/2015
    updated 10/29/2015

    Customer Service was great, received immediate feedback and confirmation when I sent in my information, friendly, very helpful, and courteous. Was willing to stay late so I could come in.
    • Thanks for your review, Eileen! I am pleased to hear that our team was friendly, helpful, and courteous! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let me know if there's anything else we can do for you! Be well, Guy Hatch - Guy@ShowLowFord.com

      by showlowford on 12/04/2015

  • Our New Ford 150

    5 out of 5 starsby wesiii on 07/30/2015

    Our sales Representative Tod Clift was extremely knowledgeable about the trucks. His experience at the Ford testing grounds and his explanation of the testing was very convincing. It helped me decide on Ford and the correct model for us.
    • Wes, thank you for reviewing your time spent at Show Low Ford. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Tod is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best, Guy Hatch - Guy@ShowLowFord.com

      by showlowford on 08/04/2015


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