Midway Chevrolet
Customer Reviews of Midway Chevrolet
Review type:
Just what I needed
Just what I needed
by Andres Rod on 03/26/2025As a first time buyer, Andrea was very helpful and made things so easy for me. Definitely a great asset to the team!Thanks for the fantastic feedback, Andres! We're thrilled to hear that Andrea made your first buying experience smooth and enjoyable. Your satisfaction means a lot to us, and we’re glad to have such a dedicated team member. Looking forward to serving you again!
Great Experience!
by Mjdoming on 03/16/2025We are very happy with our purchase. Our salesmen was great to work with and helped us find exactly what we were looking for.Thank you for your fantastic review! We're thrilled to hear you had a great experience and found exactly what you were looking for. Our team is always here to help you find the perfect fit. Enjoy your purchase!
Satisfied customer
by Perla Sesma on 03/08/2025Our sales guys and finance guy went above and beyond to meet with a price we were comfortable with. We will definitely be returning customers in the future.Perla, we’re thrilled to hear about your positive experience with our team! It’s great to know our sales and finance staff made such an impact. We look forward to welcoming you back as returning customers in the future!
Authorization codes out the window, hidden dealer options
by Taylorr on 02/14/2025The 2024 model was not available to see after driving across the city for scheduled appointment that it would be there. The 2025 was repeatedly told was the same price as the ’24 and that for the same money it only makes sense to get the… newer model. OTD price for 2025 was ~$7,000 more than expected: Didn’t include the $2,500 online customer cash that got us to come see the ’24. Didn’t even initially include the $1,000 online customer cash available for the ’25, and was only added in 2nd OTD price as a counter for not honoring other discounts. Included $4,000-$5,000 dealer options that was not advertised on website, significantly increasing the price that got us to come across the city, also lack of value in what these options even are. Did not honor our healthcare provider authorization code we presented to them. GM Employee discount had no effect, cheapening its stature, though more an issue with Chevrolet/GM. No repeat customer loyalty discount.We understand how frustrating it can be when expectations don’t align, and we apologize for the inconvenience you faced during your visit. Our goal is always to be transparent and provide the best value for our customers, and we regret that the situation didn't reflect this. Regarding the pricing and incentives, we understand your concerns with the OTD price for the 2025 model. We do our best to ensure that all rebates and offers are clearly communicated upfront, and we apologize for any confusion in this case. We also regret that the dealer options were not properly explained and for not being able to honor your healthcare provider authorization code and the GM Employee discount as you expected. We would like to invite you to reach out to Diane Soza, Director of Customer Relationship Services, at 855-971-8351, so we can discuss this in more detail and work on a resolution that aligns with your expectations.
New car purchase
by Ronald72 on 01/23/2025updated 01/31/2025Everyone friendly and helpful.Mellow Yellow
by Patricia K on 01/02/2025updated 01/09/2025I was treated with the utmost importance on December 19, 2024 when I bought my yellow metallic TRAX.MELLOW YELLOW
by Patricia K on 01/02/2025I was treated with the utmost respect at this dealership.Thank you, Patricia! We're thrilled to hear you felt respected during your visit. Providing excellent service is our top priority, and we appreciate your kind words. Looking forward to seeing you again soon!
Jane
by Cjsd2024 on 10/17/2024Excellent. I am always treated with professionalism and kindness at Midway ChevroletThanks! We’re thrilled to hear you consistently have a positive experience with our team. Professionalism and kindness are our top priorities, and your feedback motivates us to keep it up. We look forward to seeing you again at Midway Chevrolet!
Midway was great
by Mnieszel on 10/09/2024Dustin did a great job not only selling the car, but also having the car shipped from Phoenix to Chicago. Dealing with Midway was a great experience and would recommend them to anybody.We’re thrilled to hear about your positive experience with Dustin and the team! It’s great to know that the car shipping process was seamless for you. Thank you for recommending us, and we look forward to serving you again in the future!
Sloppy work
by screen name on 09/30/2024All repairs completed. However, a wrench was left in the top part of the hood next to the plastic housing and cracked that housing as it vibrated on the way home. I didnt discover it until I popped the hood which I should have done at the… dealer upon receiving the vehicle back. Now I have to repair the plastic housing which is going to be no easy task since the van is a 97. Also the break fluid reservoir lid was left barely closed causing over filled break fluid to leak all over the place. Just another example of sloppy work at Midway Chevy. And they are so cheap they dont even pay for you a ride share home anymore. But still charge high prices!M.Harvey
by M. Harvey on 09/05/2024updated 09/13/2024Easy scheduling fast serviceThank you for the positive feedback! We're glad to hear that you found our scheduling easy and our service fast. If you need anything else or have any further questions, feel free to reach out. We look forward to assisting you again in the future!
Great Chevy dealer
by Annette on 08/30/2024updated 09/06/2024We had such a great experience at midway chevy took care of our needs.Midway Chevrolet Best Dealership in Phoenix. AZ
by William on 08/02/2024updated 08/09/2024Our sales representive Camilo went above and beyond what would normally be expected! He addressed all questions and any issues that arose quickly and without hesitation! I will definitely recommend Camilo and the dealership to friends and… family! Midway Chevrolet gets my personal AAA+ stamp of approval!Service Review
by charleyclark on 08/07/2024amazing service, fast and efficient and made me feel comfortableExcellent and fast
by Spike2500 on 02/05/2024Had a excellent experience the sales team has top notch experience and know how to treat there customers3rd purchase says a lot!!!!
by Abigail on 12/25/2023Well this is my 3rd purchase from this dealership that should speak for its self. But my sales person was Valentino and very nice and pleasant person. Daniel Toole is the finace very pleasant and fully explains everything making sure if… there are any questions they are fully answered. If I was not happy or pleased I do not give them an any of my time I highly recommend everyone to buy from this place !!!!!!!!Valentino Castrillo helped my wife and I find the perfect SUV!
by AngelPerez on 03/09/2023My wife and I had a great experience. Right when we walked in we were greeted by Valentino Castrillo. He was very nice and helpful. We told him what we liked and wanted in the vehicle we were looking for, and he was able to find us the… perfect one.Thank you camilo
by Candilaria on 02/20/2023I am beyond excited to share my experience… I went in for a vehicle I had my heart set on getting but it didn’t work out Camilo definitely did everything he could to help and find something I would love. Let’s just say he kept his promise… and I’m so glad he was our sales professional. He was very informative and definitely made me feel like I was family! Thank you so much!Awesome experience
by Jesús m on 06/27/2022It was a great experience for me because they help me out during all the process being a first time buyer thank youThank you for your positive feedback!
Great Service Experience
by Daniel0014 on 05/12/2022Adrian Baca my service advisor definitely made this service a great experience!At your earliest convenience, please contact Sean Hoopes, Service Director, at 602-274-3800.
From frustrated to grateful
by Mashfam3 on 06/11/2021Several things went wrong with the car over a two-three week period. Service advisor incredibly good at answering questions with patience and tried to be helpful even when I was not making his job easy. Very professional!Thank you for your positive feedback, from all of us here at Midway Chevrolet!
Thanks for the fantastic feedback, Andres! We're thrilled to hear that Andrea made your first buying experience smooth and enjoyable. Your satisfaction means a lot to us, and we’re glad to have such a dedicated team member. Looking forward to serving you again!
by Midway Chevrolet on 03/28/2025