Customer Reviews of Audi Arrowhead
Review type:
My exciting new Q7!
Oil service for our Audi
by Audi convert on 02/06/2023Went to dealership for our first oil change, the wait was a little longer only because it was a Saturday. Didn't mind, we got a chance to see all of the new Audi vehicles, Audi is so impressive on there new technology, Everyone was… friendly to us wile we waited for our Audi.Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Overall check up
by Mamajo75 on 01/31/2023They great, honest, timely, efficient and kept me up to date l.Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Retired
by Ron Piceno on 01/26/2023We went looking for a well engineered SUV and found one at AutoNation Peoria Audi. Billy Phister was most helpful to us in arranging for and facilitating our purchase of our Q3. We couldn't be happier with our experience.Hello Ron, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Audi peoria
by Maren C on 01/21/2023Great service department! Very friendly and helpful.Hi Maren, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great service
by JustMe! on 01/19/2023My appointment time got mixed up, and I needed my vehicle looked at. David was helpful in getting me in on the same day.Hello, we're happy you found our staff to be so supportive during your experience here at Audi Peoria. Drive safe, and we'll see you on the road.
5 Stars All Around
by Caitlin on 01/05/202310/10 best and easiest car buying experience I’ve ever had. Juan our salesman was friendly and super helpful.Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Peoria Audi Service Experience
by TG20673 on 01/04/2023Unfortunately this is the closes Audi dealership. They are currently under remodel. Maybe after the remodel they will be at the level of the Audi dealership I'm use to in Atlanta. When they weren't remodel, the service waiting area was… sub par. A Tire Discounters area would be better. When I got the car back, it had a gas smell inside. Must of been on the service tech shoes or clothing. Still waiting for a tire to be ordered so I will have to go back.Hi, we appreciate you taking the time to respond. The staff at Audi Peoria take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (602) 399-7002 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Excellent Customer Service
by AudiPham on 01/03/2023Had the pleasure of working with Wyatt Yates. He went what felt like over and above to get my wife and myself into the Q7 we had selected in a timely and efficient manner. This is the second Audi we've purchased through AutoNation and have… had a great experience.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great personalized care
by Dean Hovey on 01/03/2023We needed a different car and decided to check out Audi. Michael Knapp showed us the stock, talked us through the features of the various models, and took us on a test drive. We didn't feel pressured. Treated more like a friend than a… customer. We bought a Q5 that met our needs.Hi Dean, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Service center
by David T on 01/01/2023David in service has been great over the years. My only reason for giving a 4 out of five is that there were no loaners available. They did however supply complementary Lyft rides to and from my home, so that was nice.Hi David, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (602) 399-7002 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Audi Peoria Service Visit
by Brenda J on 12/24/2022I went to Audi Peoria for a simple oil change, and Sabrina, my service representative, took great care of me. She explained the procedure, the fact that I was still under my Audi care plan, and Invited me to sit in the waiting area as I had… elected to do so. They provide water and snacks and tables and chairs so I took some work with me and the time went by quickly. I had also asked them to rotate my tires, and Sabrina let me know they had noticed that the front tires were at a level that indicated replacement, and that I also had a nail in the front and rear passenger tires so the rotation was not done and I was provided information and then allowed to make my decision on when and where I would get new tires. Even though the Audi dealership was under renovation, it was still comfortable and pleasant while waiting for my car. I have been going to the Audi dealership for service nearly 4 years now and I always get great service there.Hi Brenda, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Peoria. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Great Dealership!
by Cheryl Phipps on 12/21/2022This was my first Audi and my first time at this dealership. Dan was a terrific salesperson, and everyone was friendly, courteous and helpful. I look forward to a long relationship with Audi Peoria.Hi Cheryl, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Suspension Repair
by Lindsey L on 12/21/2022Stephanie and David are always a pleasure to deal with. Unfortunately, the warranty companies aren't as easy to deal with. The only suggestion I have for Audi Peoria is to stop selling the Veritas warranties. This company looks for every… reason to not repair items, even if the expert service technician is telling them its needed.Hello Lindsey, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Audi R8 service
by Winman3 on 12/16/2022Peoria Audi we’re excellent got car repaired faster than thought excellent work and fair priceHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
A good experience!
by Dennis Oaks on 10/05/2022OBD did not identify problem on my Q7 TDI but the service personnel were confident of what was causing it. They were right. Running great and covered by warranty.Hi Dennis, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
Audi Peoria buying experience on a 2021 SUV
by Peter Kostecki on 09/08/2022Audi Peoria is a very relaxed dealership. I was interested in a 2021 used SUV. Billy P. in sales called me and we set up an appointment to meet. The day before the appointment Billy P. sent me a quote on the SUV. When I arrived the SUV was… parked in front of the dealership waiting for my inspection. Billy P. also gave me a folder with an 125 point AutoNation certified inspection report, an Audi Peoria service department worksheet showing me the work they did to get the SUV certified, and an up to date Carfax report. There was no pressure to buy even when I told Billy I wanted to think about it for a couple days. There was also no fake add on charges like most dealerships have. The price was the price, no haggling. I did end up happily buying the SUV mostly because of Billy P. and the whole buying experience at Audi Peoria was awesome. I'm also planning on having Audi Peoria service my SUV and will provide a review on the service department at a later date.Hi Peter, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Awesome customer service!
by Jenznjas on 09/07/2022We stopped by this dealer to take a look at a car we had seen online. The car was in amazing condition, and this dealership even provided a free small warranty on a 10 yr old car!! It really helped put our mind at ease. The salesman,… Brandon, was great to work with and super respectful. Would no hesitate to purchase from this dealer again!Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent car buying experience
by Kelly Harshberger on 07/29/2022Purchasing from Audi Peoria was the best car buying experience I have had.Hi Kelly, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Got the car we wanted
by Richard Chang on 07/14/2022Karina helped us get the car we wanted without hassles and the car was delivered to our house as soon as the car hit the dealership. Overall pleasant experience. We actually put down a deposit and decided to change the car trim, Audi… Peoria was willing to let us switch without putting up a hassle. I would not hesitate to buy from this dealership again.Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Easiest purchase I ever made.
by Ray F on 07/13/2022The promise of no haggling, exceptional service by my salesman (Brandon) and dealing with the Finance department without any pressure to purchase any additional items was refreshing. I would recommend Audi Peoria to anyone.Hi Ray, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of Audi Peoria and we hope to be of service again in the future.
2 brand new Audis in the garage!!
by Chet O on 06/08/2022I can’t say enough about how great my experience was shopping for new cars for both me and my wife. Wyatt was an absolute pleasure to work with. He listened to what types of vehicles that we were looking for and was able to deliver even… BETTER models - within our budget. The most important thing for me was that everything that Wyatt said he was going to do, he actually delivered on. He even went over and above to stay after his shift, so that we were able to test drive on an evening after work. Once again, we couldn’t be happier with our new vehicles, or the sales process as a whole. Thank you!!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Phil, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 03/29/2024