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Courtesy Chrysler Dodge Jeep Ram of Superstition Springs

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Customer Reviews of Courtesy Chrysler Dodge Jeep Ram of Superstition Springs

4.8
Overall Rating
4.78 out of 5 stars(76)
Recommend: Yes (17) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Long drive, but well worth it!

by Darkfina on 02/24/2024

Just got my first new car. No more used cars for me, Muhammed really helped me make a deal work that I was comfortable with despite all the negatives working against me, I can't recommend this Courtesy Superstition Springs Doge highly enough, it's well worth the pilgrimage.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

76 Reviews
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5 out of 5 starsservice Rating

Super Polite People

by Mike C on 04/25/2024

They care, very friendly. I feel they really care about my time there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Thank you Thank you!

by Gabriel on 04/03/2024

Thank you to the very helpful team in the service dept. Finding a trustworthy dealership and a service advisor to handle your vehicle is hard. First, thank you Matt Brown for your time. I appreciate the transparency with the realistic wait time in general and to diagnose and repair. I know these guys talk to a lot of people every day so I like the communication, and I appreciate the basic greeting and not feeling rushed with my questions. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Very happy customer. 😊

by Ironmike64 on 03/31/2024

The people are friendly, even the ones working at the back tell you high. That is nice, makes my day even better.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Impeccable service that can't be beat!

by Lex on 03/27/2024

I brought my car in for a diagnosis on a sensor issue I was experiencing. I was told by my vehicle manufacturer that it would be $1k to replace this particular sensor and that there was no alternate option. I naturally wanted a second opinion. I scheduled service and was able to get in quickly. The technician was able to diagnose and confirm it was the faulty sensor and source a re-manufactured sensor for me at a much lower cost. The work was completed and I haven't had an issue since. They were extremely helpful, resourceful, and quick to help me with the sensor issue. Would highly recommend coming here for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Long drive, but well worth it!

by Darkfina on 02/24/2024

Just got my first new car. No more used cars for me, Muhammed really helped me make a deal work that I was comfortable with despite all the negatives working against me, I can't recommend this Courtesy Superstition Springs Doge highly enough, it's well worth the pilgrimage.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Bob Jackson on 12/18/2023

I took my RAM in for a check engine light diagnoses for a second opinion. I’m glad I did. The repair was a lot less than the other dealer quoted me and it’s running great. I would recommend this service department to anyone and Darrell was very helpful With explaining what was needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The Dealership to GO TO

by Tiffany Silver on 12/18/2023

My service guy Darrell was very knowledgeable. He was able to get me in and out within 2 days. I was expecting a week to be without my vehicle. I would highly recommend the service department. I will definitely be back when I need some thing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Would come again

by Holly romney on 09/12/2023

Hector was great! I was able to walk in at 3 & find a vehicle within 20 mins. Quick and easy and also enjoyable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent sales

by AMJuan on 09/09/2023

I would definitely recommend Hector. Not only did we get a great deal, he was very easy to work with and made the process simple and fast.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starsservice Rating

Worst service shop ever...

by Chris R on 02/22/2023

I've had 2 vehicles taken to this shop and both times were ridiculous. This time my 2020 ram was in the shop for almost 40 days!!! It went in with front end suspension issues and it just started from there. I did the warranty and approved dance, then getting parts, control arms, gear rack, yadaya. Then parts started showing up just to find out the parts they said are in the shop weren't there after all, so again had to order. Then somehow it got lost in transit, this is week 3 plus now. Told me 2 weeks til it showed up. After 1 month they offer me a rental for 50a day on them but I pay anything else, insurance and whatnot. Then when part shows up and is being fixed the rear control arms are the problem for alignment so again, warranty, approved, and order till fixed. So I waited for almost 2 months for this to get done and just kept hitting snag after snag all the way through. So as of now 2 horrible experiences I will never go back to this service shop again...

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Lifesavers!!!!

by Lupe on 08/31/2022

Thank you Matt Brown and his team! The hassle of turning in my car and its needed fixes was so overwhelming. I appreciated the knowledge and guidance Matt consistently gave. Those guys get busy in the service dept. and they keep up with us demanding customers! Gracias!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Experience!

by Guada Gabriel on 08/31/2022

They care about the customer experience! From beginning to end! Matt Brown in service was with it! When I dropped off my car it was mad house busy. When it was time for pick up he stayed a little longer at end of day so I can pick up my car. It was my fault for running late at work. No fuss from him. Getting your car service is stressful especially when when that bill comes in, so thank you again for the service! Go see Matt Brown in service people!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Courtesy Dodge is a remarkable dealership.

by Seanp333 on 08/26/2022

I went into Courtesy Dodge because my truck was giving me issue and I needed some help, big time. Anyway I went to the dealership and the back parts guy, Derrick was amazing! He helped me find the parts I needed, he even went out to my truck with me to make sure it was the correct part. Great dealership, even better employees.

  • Recommend this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Parts knowledge

by Wally on 08/25/2022

Liked the knowledgeable guys in parts, kamron was helpful in identifying what i needed and made ordering easy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Go see Bill B.

by M Franklin on 07/14/2022

Go see Bill B. We have purchased our last 4 vehicles from Courtesy and have always had a great experience. This time was no different. Bill knew all the in's and out's of our truck and was super helpful throughout the process. The whole team was amazing. Thank you everyone for everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Quick and painless!

by Diana Plamann on 07/14/2022

Pete is amazing! This was the easiest car buying experience we have ever had! We asked Pete if we could make paperwork quick because my husband works early in the mornings and he and the finance guy (I think his name was Jim) were so quick! We really appreciated that they listened to our request and followed through, we have never had a Dealership do this for us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Quick and painless!

by Luis on 06/05/2022

Came in wanting to purchase a new vehicle and it was qyick and easy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Painless process

by Bjw on 05/19/2022

Bear was excellent. This was the 2nd vehicle I have purchased from him and he knew exactly what I wanted. On top of that he is very friendly and professional. Class act...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

3 Comments

5 out of 5 starssales Rating

Scott Monteiro

by Courtney on 04/23/2022

Our salesman Scott was incredible, a huge help during the entire process. So kind as well, he made the experience easy and fun. Would definitely recommend him to anybody looking to buy a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Liz was the best!

by Carlosa0703 on 04/23/2022

Liz made the process so smooth and easy. I got the car I wanted, the price I wanted, and such a good experience over all. Will definitely be coming back here for my next one!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome!!!🔥❤️❤️

by Trish on 02/23/2022

Hello this is Trisha and I highly recommend courtesy dodge and jeep for financing your new car Casey Matt Mike and Mohammed Are amazing they went over and beyond to help me get my new Jeep Wrangler I highly recommend coming here if you’re looking for a new vehicle awesome job guys thank you and God bless you I am so happy and excited for my new car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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