CardinaleWay Mazda Mesa
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Customer Reviews of CardinaleWay Mazda Mesa
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Best Experience Ever!
by Tommy Q on 05/31/2025The best car buying experience I have ever had! Everyone was super nice and helpful but, above and beyond goes to my salesman Josh! He was amazing! He really went out of his way to make sure I was taken care of! I had an Audi before buying… my Cx70 and the customer service I received at Cardinale was hands-down the best! Thank you again to the whole team!Great car buying experience
by Tay6029 on 05/30/2025Easiest car buying experience I’ve had. Quick and easy. Would definitely recommend to anyone in the market for a new Mazda.Awesome
by Arlene on 05/28/2025Had an awesome salesperson in Gavin. Knew his stuff. Answered every question with no pressure. Everyone was friendly and kind. Didn't keep us there all day! Love our new Mazda 3 hatchback!! Roomy but still sporty and fun!!Mazda cx-90
by Sara Beekman on 05/24/2025What a wonderful experience from start to finish!!! This is our second Mazda we have leased through Cardinale Way Mazda in Mesa!! The customer service is a breath of fresh air. Great service with salesman and finance.Mazda owners for 50 years!
by Bill on 05/25/2025Excellent service, knowledgeable sales people, friendly staff. .Second to none.
by Zachary on 05/23/2025Big inventory with variety packages and colors to choose from. Gerardo was awesome. Will see him in 2027. Dan was very patience. Chris the Finance Manager is a super nice guy with lots of personality.Great Service Department
by Joe on 05/17/2025Bought my cx30 there. Sales department very good and helpful. At the time I purchased the car other Mazda dealerships had few available cx30’s. This dealership had a large selection. Been getting my car serviced there for several years.… Terrific service department. Friendly, thorough and helpful. Highly recommend this dealership for both purchase and service.Art of the deal, the sales team was fair minded and engaging .
by Xgenius on 05/13/2025Vast inventory, many choices.No pressure!
by KKR on 05/06/2025Very knowledgeable sales person.Grrrr-Rate Dealership!
by Randini on 05/06/2025Have been a regular customer since 2018. Responsive, competent and no-pressure staff who make you feel very comfortable about doing business with them, whether it’s for maintenance or purchasing a vehicle. One of the key indicators… regarding a dealership is staff longevity. Many of the CardinaleWay Mazda staff have been there 10+ years and more. That’s a real tell.Above and beyond
by Josh on 05/06/2025They worked through high and hell water to get me a deal regardless of my less than ideal credit, very professional and friendly, highly recommendGreat experience!
by Lisa on 05/01/2025Billy Daniel’s was great! I had a good experience. No buyers remorse.Awesome 😎
by Lulu on 04/20/2025updated 04/25/2025Professional and attentive.1st time Mazda owner WOW
by Michael Batory on 04/18/2025CardinaleWay Mazda Mesa Arizona is the only place I will recommend to a family member or a friend. Smoothest interaction when purchasing a vehicle. Dustin was awesome!! No pressure delivered on my expectations for what I was looking for… when purchasing my vehicle. I purchased the Mazda CX-5 perfect for what my needs are. Rides smooth, great gas mileage and never have felt safer in a vehicle. Go down to CardinaleWay Mazda Mesa to purchase your next Mazda ask for Dustin and tell him Michael B sent you.Feel Special
by Gpstan on 04/07/2025updated 04/14/2025Always treated with utmost courtesy and a very professional attitude.Mazda Mazda Mazda!!
by Thomas Frontczak on 04/09/2025We’ve purchased six or seven vehicles from Cardinale Way Mazda since about 2012. Not only have all our vehicles been reliable but I feel that we’ve been treated fairly by the Cardinale Way salespeople and GM Donny. Our recent purchase of… a 2025 CX50 Hybrid was quick and easy with Tanner, Darlene, and Dan. Started with Sales Mgr Dan after he approached us on the lot after about 15 minutes of us looking at the huge selection they had, and Dan didn’t ask the typical salesperson questions. That was noticed immediately and appreciated. We asked questions and he answered forthright. When Dan encountered us he was already in the midst of something, so after spending time with us and not making us feel rushed or unimportant, he introduced to Tanner who came out to assist. Tanner was kind and extremely helpful and not at all pushy. The next day we went back after looking at other dealers and Tanner was with a customer so we test drove with Darlene who was very helpful. We bought the vehicle with not an ounce of buyers remorse or anxiety that we didn’t get a good deal. The service department always takes great care of my vehicles and never tries to over-replace or overcharge. Nick in service is a great guy and a big part of the reason I keep buying from Cardinale Way.Zoom zoom
by GirlRacerT on 04/04/2025Well, we all expect dealerships to take the hard sell route to get you into a new car. I have to say that my experience with Cardinaleway was very different. Yes they very much wanted to get me into a car. Yes they very much did everything… they could to get everything to work out and yes, in the end we were able to come to a deal they didn’t push me but ensured I drove away in a new car. They merely educated me and gave me options until we found the deal that would work for all of us. For that alone I would recommend them 100% over any other Dealership.Regularly recommends unnecessary repairs
by Buford1122 on 09/13/2018changed and I've seen a lot of new, unfamiliar faces in the shop. Â While I think they were competent and friendly enough, they keep trying to push a lot of unnecessary extra services on me, especially full fluid replacements for just about… everything - transmission, brake, coolant, etc. Â This bugged me, as this was not according to the manufacturer schedule and I had not experienced any problems with the systems involved. Â Moreover, I had actually already done a full fluid exchange for most systems just prior to 2017, when I first brought my car to Cardinale and I had told them of my car servicing history, even providing official Mazda dealership service logs. Â My gut feeling says that you shouldn't need a full fluid exchange only a year after you've done it. Â Do I blame the service writers? Â Not really - my father-in-law who used to wrench at a Dodge dealership mentioned that some dealerships tend to push their service writers to get their customers to pay for more high-margin work, or extra work that may not always be absolutely necessary. Â That's just the game they play to make more money. Â The final straw however was how the service writers kept on screwing with my car's service schedule, insisting I needed the more intensive maintenance than Mazda recommended. I brought my Mazda to a Mazda dealership since I thought they would be the experts in servicing it - in this, I was mistaken. Â I've since switched about 6 months ago to a different dealership that is frank and honest with me about the maintenance my car needs, and their service has been flawless to date. Cardinale, I'd love to come back to you, but I can't trust you any more.Horrible After the Sale Support
by Felix_G on 05/22/2018Had great pre-sales/sales support, but what they told me in the dealership WAS NOT WHAT WAS ACTUALLY DELIVERED. I tried to resolve the issue by speaking with the salesperson and with the "new car desk manager". Both made a lot of… promises to get back with me to resolve the issue, but NEITHER OF THEM DID! I tried to call the manager over the entire location, but "Lucas" at the "new car desk manager" refused to transfer my call. For a minor issue of bad information, they sure are skating the issue! I DO NOT RECOMMEND THIS DEALERSHIP.Dont waste your time.
by helpfulperso on 09/08/2017If i could give these people less then a star i would, Dont do busy with these people, they are [non-permissible content removed]. After owning a vehicle through them for 2 years, i traded it in and cancelled the gap insurance, with an… expectation of receiving the check 6-8 weeks later. after about 10 weeks, i called the gap company and they stated i should have had my check at the end of july. call mazda back and speak with the accounting department (after calling 5 times, leaving 2 voicemails which i never got a call back on), lady lost the check under her paperwork and forgot about it. fast forward a week later when my check arrives, suddenly its $200 short. ask why the check is so short and theres a magical fee associated with it from 2015 that no one ever decided to advise me about. overall bad experience with these people. take your buisness else where.Cardinale Way Mazda is the best!
by Lisatruelove on 08/21/2016Eric Little and Thomas Michael provided the absolute best customer service. They are knowledgeable and understanding. I won't go anywhere else...this is our 4th car with Cardinale.
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