Customer Reviews of AutoNation Chevrolet Mesa
Review type:
Cindy and Cathy
Cindy and Cathy
by Cat and Cin on 05/08/2025Sales person came right away and was very knowledgeable and helpfulThanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mike Garcia was Fantastic
by Brian J. on 05/01/2025Mike was great to work with. He was timely, professional and had good communication with me at times during my services. Nothing bad to say. Good experience. I was quoted a price at the beginning of work and when completely done, the… bill was actually less. Yeah My Wallet.Hi Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Carbuying experience
by Marcus89 on 02/19/2025Jason was great! He was transparent about the pricing from the start and worked with me to get a price out the door that worked. He and Michael got everything ready while I drove up so I could be in and out to watch the Super Bowl. Michael… even inquired about my financing and was able to beat USAAs rate, which I've never seen anyone do before. Overall, about as seamless of a car buying experience you could hope for. Great team to work with, even Vince in finance laid out my options but was not overly aggressive and helped me make an informed decision. Normally in the past after I buy the car the team disappears when I need them. Not Jason and Mike, they've been all over any concerns and responded promptly to my satisfaction. Promote them or give them raises as they are very good at what they do. I bought a Honda at Autonation previously and did not have a great experience, so I was hesitant at first, but Jason and Mike re-established my trust in AutoNation.Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Speedy service
by Gonzo on 02/19/2025I bought my truck here been happy with purchase came in for oil change and recall on info screen. Christopher was my advisor gave me timely update on service and was happy how quickly everything was done great jobHello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Mesa
Bait & Switch
by David on 10/17/2024I went to AutoNation Mesa last Saturday, October 12. I was there to look at a Chevrolet Colorado Trail boss that was advertised on auto trader. When I arrived, the salesman could not find the keys for the truck, it was right in front of… me where I parked at the dealership. The salesman then tried to get me interested in a more expensive truck, same year, same model, same trim. The only difference was the one I was interested was considered used with 10,000 miles on it while he was trying to get me to buy a brand new Colorado. I test drove it, but I turned him down and left. Later in the day, the salesman texted me saying he found another truck that he thinks I would like even better than either of the first two trucks, he said it was priced at $39,000. I said I’d come by and take a look at it, which I did, I test drove it. I liked it. I said let’s go inside and talk about the particulars. This was the point when the salesman then told me the offer price for the vehicle would be $51,000. This is a classic bait and switch. Frankly, I’m surprised that they would pull this crap especially after having purchased a vehicle before from AutoNation in Las Vegas. After I left, I had to go home and take a shower. I felt so dirty after dealing with them. I have reported AutoNation Mesa to the FTC Better Business Bureau, and local news stations, let’s just how pissed off I am. Also left a review on Google and this one here. Hopefully this review is read by any potential AutoNation Mesa customers and they realize it is not a place they want to buy a car, they will scam you in a moment’s noticeIf you want the best, you got it here.
by Susan on 09/15/2024These guys are on point their customer service driven they follow up as they say they will and they get things done when promised.We are pleased to hear you had such a positive experience with us, Susan! Don't hesitate to call us if you ever need anything. Be safe on the road!
Newest Happiest Customer
by Susanlshotts on 09/12/2024Everything was very clean and has all necessary areas set up for kids, treats, drinks and enough staff to handle customers. They are very thorough and welcoming, very positive attitudes from all employees. We loved the fact that they had… a nice inventory and after running the numbers, with our trade in we ended up being able to get into a brand new vehicle that we LOVE. Great follow-up service as well. 100% satisfied and they are now our go to dealer for all purchases.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Unsafe and irresponsible
by Scriss1 on 08/12/2024Tires on truck were not rated high enough for the truck, causing them to split in the first week I had the truck. Nearly had a blowout on the freeway while towing. That’s bad enough, but getting someone to return my calls or emails…… impossible.Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
New Silverado 2500HD purchase process was simple
by Keith M on 07/20/2024Walked in and found a truck I liked, asked for price OTD (very fair price) - committed to buy and was on my way with new truck in less than a few hours total time. My kind of shopping - fair price and no gamesHi Keith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change and tire rotation
by Chevy2020 on 06/12/2024It was quick as expectedHi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Mesa
Great dealership to work with!!
by Dee Rae on 05/24/2024No pressure sales and they were great to work with!! Our salesman was knowledgeable and was able to us in and out quickly with great customer service!We are pleased to hear you had such a positive experience with us, Dee! If you ever need help, just give us a call. Happy motoring!
Everyone friendly and helpful
by Ken C on 05/01/2024Juan Padilla answered all questions, very helpful and easy to deal with. No sLes pressure.Hello Ken, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Mesa. If you ever need help, just give us a call. Happy motoring!
2024 Silverado 2500HD
by Mike on 04/24/2024The purchase of my 2024 Silverado 2500HD was one of the best experiences buying a vehicle. Everyone was very friendly the moment I arrived and willing to make sure my visit was top notch. The process was painless and will look forward to… doing business with this dealership again in the future. The hardest part of this transaction for me, was driving from Las Vegas to Phoenix. Which I would be happy to do again, to have such a positive experience. Thanks to All!!! MikeHi Mike, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
New Colorado purchase
by Buyer01 on 04/04/2024I was will taken care during the entire sales process.Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales Review
by GiGi0021 on 04/01/2024Took forever to complete the sale (4 days) but the cause was the sales and Management team trying very hard to find the car that matched my needs they went above and beyond expected performance and as a result I ended up with a car I am… happy with!Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
new truck purchase
by maddogpt on 03/22/2024We purchased a new Chevy Colorado from AutoNation Superstition Springs in Mesa, AZ. Other than the usual price negotiations, the experience was fine. They increased the value of our trade-in to what we were hoping for and deleted the… add-ons for vehicle protection as we requested. One complaint would be the poor detailing of the vehicle prior to taking it home. The roof of the cab was not washed at all, and was all water spotted.Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2824 -- we hope to hear from you soon.
Sales
by Brucege on 02/14/2024Nice guy not pushy !!Hi Brucege, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Chevrolet HD purchase
by TDDobbs on 02/06/2024over the past 50 years, I have purchased vehicles from probably over 10 dealerships. This is the best managed dealership I have ever dealt with anywhere general manager Shane Wolfe takes a personal interest in the customers doing business… with this dealership whether and seals or service would recommend the dealership to anyone.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet Mesa and we hope to be of service again in the future.
Bill staff they actually take care and listen to your customers
by Big O on 01/31/2024Good dealership they care take care of you answer all your questionsHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
A buyers dream
by Barb and Dick on 01/31/2024The best car buying experience ever. No pushy selling. Simply allowed us to make the decision to purchase. Peter and Judy provided incredible first class customer service.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Cadillac
by DLJ on 01/24/2024This was our first experience buying a car in AZ. We have always purchased in ND in the past. We are happy with the car we found. However there’s was not an owner’s manual with it. New vehicles have so much to learn. We asked them to get us… one but they said they could not. Interesting. We also asked to have the front license plate bracket removed since you only need one in AZ. That didn’t happen either. We removed it ourselves and of course there were holes to plug. We asked for plugs but what we received did not work. It also was not detailed well at all!! All the cup holders and compartments in the back were gross. And there was sand in the carpet. Obviously I cleaned it myself but we never received this type service in ND! Our sales lady did what she could to help. We certainly weren’t used to this type of situation. Not sure we would buy here again.Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Mesa. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sue Tilly on 05/11/2025