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Customer Reviews of Lexus of Chandler

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26 sales reviews
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  • Thank You Lexus of Chandler

    5 out of 5 starsby Morrison1044 on 12/31/2013
    updated 06/14/2025

    I purchased my Husband his beautiful IS 350 F Sport for Christmas. Our sales associate Kelly L was amazing... She was able to help keep the surprise from my husband all the while helping me get thru the process without him knowing. The Finance Manager Bernie is great too and also had a hand in all the fun. This is one of the best dealerships I have had the pleasure of working with. Kelly was no pressure, gave the facts, knew her cars and worked fast and efficiently. Thanks you again to Kelly for all your hard work on this surprise and look forward to doing all of our business with you in the future... We will be sending business your way... Happy Holidays....It was a December to remember :)

  • Great dealership!

    5 out of 5 starsby scott273 on 12/28/2013
    updated 06/14/2025

    We had the pleasant experience of purchasing our new Lexus from Brian M, who did an excellent job of making the whole shopping experience enjoyable. He went through and answered any and all questions he had, and does a nice follow up on the car. Very friendly people all around, and again, we enjoyed the comfortable atmoshere this dealership offers.

  • Great Dealership!!!

    5 out of 5 starsby sharkscue on 03/06/2012
    updated 06/14/2025

    The experience my wife and I received at Lexus of Chandler was superb. Myself having sold new cars for many years in NYC, I have seen all kinds. I was armed with my "Normal People Scare Me", Tee shirt. From the moment we walked in the door I felt a sense of quality, not the vehicles but the building, decor and the way the salesperson greeted us. Lee, our salesperson made us feel like he was not there to sell us a vehicle but to assist us with any questions that we may have. Lee was very professional from beginning to end. Our salesperson, Lee even offered us information that saved us quite a bit and we would not have utilized that information because we didn't know about it. Unlike many other dealerships, the showroom floor is expansive and pristine. Complementary snacks and beverages, plenty of different areas to sit, relax, eat and/or watch TV. Everyone whom we came in contact with was very pleasant and accommodating. Even the finance manager was pleasant, even though I could tell that he was not too pleased that we didn't add anything to the vehicle beyond what was already added. I can understand, since that is the way he earns his pay. He was very nice and pleasant to deal with anyways. The whole process was around 3 hours, from test drive to the drive away with our new Lexus. Lexus of Chandler delivers your new vehicle in a very nice delivery area, each separated with privacy panels. In the delivery area there are chairs and a table, (if you have extra guests with you), The vehicle was explained to us in this nice "garage" area. Upon leaving, we were impressed and left with a wonderful feeling that we had been treated fairly. We are impressed with Lexus and we were impressed by Lexus of Chandler and would recommend to friends and family. We were so satisfied that I told my wife I could work here, for 2 reasons, I could feel the honesty and Lexus/Toyota is a brand that I believe in and I will not sell anything that I don't believe in or would not buy myself.

  • Highly Recommend

    5 out of 5 starsby nmw1 on 04/11/2014
    updated 06/14/2025

    What a great experience we had purchasing our new Lexus RX 350. Leon R was exceptional from start to finish. Would highly recommend Leon and Lexus of Chandler if you are looking for a car.

  • Great Dealership!

    5 out of 5 starsby tom928 on 11/05/2013
    updated 06/14/2025

    I have dealt with many automobile dealerships throughout the past forty years, but none have been as impressive as Lexus of Chandler. My sales associate, Kelly L, was courteous, professional and not the high pressure type of sales person we usually encounter at dealerships. Her follow through with me was prompt and informative. My meeting with the dealership's business manager was brief and expedient. The dealership's manager was friendly and accommodating. After researching vehicle prices in several states for several months, I was thoroughly satisfied with what I paid for my pre-driven vehicle. Finally, the dealership's contact with me after the sale made me feel I definitely made the right choice doing business with them. I would highly recommend Lexus of Chandler!

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