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Customer Reviews of Gateway Chevrolet

Review type:

Overall rating

4.4
4.37 out of 5 stars

(8 reviews)


Customer recommendations:

Yes (8)|No (0)

Trail Boss

5 out of 5 starsby Safety Steve on 05/18/2025

Love the truck, been doing research and comparisons for two years now. Also had my eye on Gateway and chose the dealer for its customer service history. I had a great salesperson.
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The following reviews are more than two years old. They are not included in the overall rating.
155 reviews
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  • Great Fast and Friendly

    5 out of 5 starsby JStrizzon on 09/10/2015

    John Sheldon was friendly, addressed all of my concerns, and had my vehicle cleaned and ready earlier than I expected. Thank you.
  • very good

    5 out of 5 starsby Buddette69 on 09/10/2015

    This is not my first time having my vehicle serviced here. I always am treated with the utmost respect and very professional and receive very good servie.
  • Gateway Chevy Service Department

    5 out of 5 starsby bnkaiser on 09/02/2015

    Every visit Robert makes me feel like a family member. Always taking care of every concern and going above and beyond what I could ever expect from a service department. Thank you very much!
  • Gateway Chevrolet is the BOMB!!!!!

    5 out of 5 starsby molliebeebop on 08/23/2015

    Kevin Orozco, Paul Hapeman, and Erik Michel were outstanding and wonderful. They made the experience forme very positive and fun. I appreciated their positive attitudes and encouragement. I will recommend Gateway to all my family and friends. I look forward to working with Gateway Chevrolet in the future. Thank you so much! I love my Chevrolet Equinox LT!!!!!
  • The dealers I am willing to deal with

    5 out of 5 starsby Tearsha on 07/30/2015
    updated 08/05/2015

    Bryce was the internet sales man that I had the pleasure of working with. He was amazing to say the least! I was out of there in just 2 short hours. We did not waist eachothers time. He knew exactly what I wanted and was looking for, just by me telling what I like in crossovers. I was extremely satisfied and so happy with my decision.
  • Good Car from a Good Car Dealer

    5 out of 5 starsby Lawrence12_ on 07/31/2015
    updated 08/05/2015

    Overall the whole buying experience was good. No issues with the management or my salesman. Loan was good , car was great , staff was great. Only thing I can say that was unfavorable was the time that it took. I went in pre approved with good credit, car picked out in advance and the GM employee discount in hand. 4 hours later I was driving off. Way to long for a lease transaction.
  • My great experience!

    5 out of 5 starsby Dagoberto on 07/21/2015
    updated 08/05/2015

    My experience at Gateway Chevrolet was amazing! I love how every employee there made sure we were taken care of! Norberto & his wife are such a great help, they helped us out om seeing what benefits us the most just like the financial manager Esteban helped us also understand more about the financial situations. I will make sure I recommend Gateway Chevrolet to my family members and family friends. Customer service has always been great there. Thank you!
  • Gateway Experience

    5 out of 5 starsby Timshandy on 07/24/2015

    When I first picked up my vehicle the problem seemed fixed, on my way home the problem started again. I Called the dealership and went back the next day and they ordered another part that ultimately fixed the problem. It did take a week or so to get the part but it was eventually fixed.
  • Very professional

    5 out of 5 starsby Lalo88 on 07/24/2015

    Very professional. Like that they are always willing to help you. John is very friendly and always knew what he has talking about! He knows his job!
  • Sir

    4 out of 5 starsby Luciano1991 on 07/17/2015
    updated 07/24/2015

    Like how they started on my truck right away because I had schedule appointment I was a little upset with the wash they did a real poor job.
  • Great job.

    5 out of 5 starsby Dxpres777 on 07/09/2015
    updated 07/20/2015

    I just showed up, and I needed something done while I waited. They were very accomodating, and did a great job. I have gone here for all the service that I have needed on this car, and I will continue. Thanks
  • Survey

    5 out of 5 starsby Jovany on 07/18/2015

    Had the best experience with gateway. Didn't have to wait to take to a consulten. Got my car fix in a timely manner. I would recommend gateway to my family and friends.
  • Happy

    5 out of 5 starsby Lillya13 on 07/01/2015

    Going to gateway Chevrolet to purchase my first vehicle was a great experience and everyone was very kind and helpful.
  • Great service!

    5 out of 5 starsby Jay_boi on 06/10/2015
    updated 06/22/2015

    It was a great experience for being my first time purchasing a car there. They didn't pressure me on picking out a car they had great patience, and took great care of me.
  • JPJP 2015 Trax

    5 out of 5 starsby Dc9joc on 06/12/2015

    I cannot begin to tell how nice this deal went down with Paul Hapeman our salesman.We had been looking at 5 different dealerships and we were burned out from being lied to and sales departments trying to get us to settle on cheaper models or go to a used car. Paul took the time to listen to all the issues we had been dealing with and that we did Not want to do the back and forth dance on numbers. I asked Paul to please don't let that happen and he listened! What a concept! First offer from Gateway I stuck my hand out to shake Pauls hand and said you just sold a vehicle. This makes two times we have bought from Gateway Chevy and they are by far the best, smoothest deals I ever had and I now have purchased 29 new vehicles and unknown number of used so for me to say how well this purchase went I really no what I am talking about! John Petrie
  • Gateway Chevrolet experience

    5 out of 5 starsby naughtyaudi on 06/10/2015

    Really liked the salesman, Paul Hapeman, he was a pleasure to deal with, made our waiting time enjoyable and not pushy, for that reason we will be going back to purchase another vehicle soon
  • Fabulous Service!

    5 out of 5 starsby CHighfill18 on 05/29/2015
    updated 06/05/2015

    Paul, Dre, Donovan and Donald were excellent. These gentlemen went above and beyond to ensure I was fully satisfied with every aspect of my purchase.
  • Great Job Gateway

    5 out of 5 starsby 2641444 on 05/24/2015
    updated 06/05/2015

    My service writer Nick Brown kept me informed and called me when he said he would. Everything went great. Thank You
  • Happy Customer!

    5 out of 5 starsby JwindJ on 05/26/2015
    updated 06/05/2015

    IT was a wonderful experience. Evryone was very kind a very profffesional. The saleman Jeramiah, was just Great! He worked to get me into a new vehicle, when I was looking for a used one. Jeramiah, got me into a new 2015 truck. I thank Gateway for hiring him and having those kind of individuals working for them in customer service. Tyhank you Jeramiah, may God Bless you.
  • Chevy Cruze

    5 out of 5 starsby Ilia17 on 05/30/2015
    updated 06/05/2015

    Great customer service, great dealership and very understanding, was deffinitely a smooth process and they worked around my budget and I got the car that I wanted! Thank You
  • Awesome Service!

    5 out of 5 starsby sherry61 on 05/29/2015

    I had an appointment scheduled on a Saturday morning and was in and out of the dealership quickly. Mr. Sheldon was very helpful!
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