AutoNation USA Phoenix Avondale
Customer Reviews of AutoNation USA Phoenix Avondale
Review type:
Good Expierence
Frustrating with no attention to detail
by Elizabeth on 11/02/2023Terrible purchase experience...couldn't get answers to phone calls, took 29 hours and multiple calls to even confirm receipt of wire transfer. It took days to find out when car would be shipped, car arrived completely UNPREPARED with NO… temporary tags, NO temporary registration, NO second key and NO gas! Shipper driver had to help to PUSH the car to the pumps so that I could fill up to drive home illegally with no registration or tags. I felt completely ignored and abandoned. Then I found a large chip in the middle of the driver side windshield that was clearly present on the photos taken before the shipper loaded the car, this was NOT repaired by the dealer before the sale and was NOT disclosed to me before the purchase.Hi Elizabeth, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Good Expierence
by BG on 10/19/2023It was a good and transparent expierence. Abel handled the sales transaction well.Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
Josh was awesome!
by Zennsa777 on 06/28/2023Same day car sale! He worked really hard to get us the best deal and made sure we had everything we needed!Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Excellent Customer Service and Sales Staff
by MSGJRice on 05/24/2023This was seriously one of the easiest and best car buying experiences of my life. I have bought many cars i my life and they all had some type of pain involved with the exception of this purchase. The customer service was excellent. They… responded to all of my questions in a timely manner and there was no pushy salesmen. I got the vehicle I wanted at the price I wanted and it went so smooth that I highly recommend this car dealer.Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation USA Phoenix Avondale and we hope to be of service again in the future.
Friendly and fast
by Chris C on 05/07/2023The whole process took just over 2 hours. Not too bad when buying a car. I quite enjoyed my time at Autonation of Avondale. The staff made me and my wife feel like we were appreciated and valued.Hi Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Phoenix Avondale. Please don't hesitate to reach out to us if there's anything more we can do!
Awesome
by Smcoggon on 05/07/2023It was the most pleasant car buying experience!Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Personal Touch
by Danielle on 04/05/2023Thank you Fabian and team for our car buying experience. It was my sons first one and you all made it seemless. We will always use you for our car purchases.Hi Danielle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great experience
by Tomkipa on 03/08/2023Very professional and easy process.We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
No haggle.....no problem!
by Vik on 02/01/2023I had a good experience......appreciated the details and original sticker information provided up front, and the no haggle price posted. It was transparent and a better experience with no dealer add ons or mark-ups. I got the car I wanted… and was treated fairly. The sales rep, Hunter was resourceful, and fun to work with and he followed-up promptly regarding all the questions I had.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Great service love the new car
by Jason Holmes on 01/25/2023I came in with a budget and an idea of what I wanted. I was pre approved for a much higher loan amount but the salesman listed to what I told him I wanted and worked to get me into the perfect car that worked for me, even though it was a… significantly lower dollar amount.Hello Jason, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Chevrolet Silverado 1500
Ram 1500
Toyota Corolla
Toyota Tacoma
We make it easy - we'll buy your car with a check that you can deposit the same day, our 1Price Pre-Owned Vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
by Piper Yost on 10/20/2023