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Customer Reviews of Springhill Toyota

Review type:

Overall service rating

5.0
5 out of 5 stars

(8 reviews)

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8 service reviews
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  • 100000 mile Rav4

    5 out of 5 starsby LION1 on 05/03/2025

    Good service Good communication
    • Thank you for stopping by to leave Springhill Toyota a wonderful review!

      by Springhill Toyota on 05/04/2025


  • Way to go! I had a great experience with Springhill Toyota service dept

    5 out of 5 starsby Rg on 04/01/2025

    Everything proceeded the way it should have. Got prompt and courteous service. Was kept informed as repairs were ongoing.
    • We're delighted to hear that you received prompt and courteous service at Springhill Toyota! Keeping our customers informed during repairs is a priority for us. Thank you for sharing your experience!

      by Springhill Toyota on 04/02/2025


  • Our Adventure

    5 out of 5 starsby Jeff on 01/10/2025

    We would recommend Springhill to everyone. Great Customer Service! From Ed, long ago, to Brandon, present, we have Al way been taken care of of well.
    • Jeff, thank you for the glowing recommendation! We're delighted to hear that Ed and Brandon have consistently provided great service at Springhill Toyota. We appreciate your continued support!

      by Springhill Toyota on 01/11/2025


  • Good Service As Usual

    5 out of 5 starsby David on 11/23/2024

    I had my truck in for butler service. They did an excellent job.
    • David, it was our pleasure to assist you here at Springhill Toyota! Thanks for sharing your positive feedback!

      by Springhill Toyota on 11/23/2024


  • Top Notch

    5 out of 5 starsby Judy on 11/02/2024

    If you want exceptional service, communication, and all things service related request Michael as your service advisor. He is top notch.
    • Judy, thank you for highlighting Michael's exceptional service at Springhill Toyota! We're delighted to know he provided top-notch assistance. We appreciate your recommendation!

      by Springhill Toyota on 11/04/2024


  • ! The best!

    5 out of 5 starsby Brenda M on 10/03/2024
    updated 10/12/2024

    Austin is professional and efficient. Kept me posted as progress was made. I drive from Fairhope because the service is so awesome!
    • Brenda, we're delighted to hear that Austin's professionalism and efficiency made your trip from Fairhope worthwhile! Thank you for choosing Springhill Toyota for your service needs.

      by Springhill Toyota on 10/13/2024


  • Great service

    5 out of 5 starsby D Yates on 01/09/2024

    Service appointments are easy to schedule. Prompt attention and work done in a timely manner.
    • Thanks so much! We look forward to your next service visit to Springhill Toyota!

      by Springhill Toyota on 01/10/2024

  • Great customer service

    5 out of 5 starsby TJL on 12/06/2023

    Customer service was great! My 1st service appointment with Springhill Toyota was very organized and overall a very positive experience.
    • We're delighted to know your first service appointment at Springhill Toyota was a positive one! We strive for great customer service and organization. Thanks for sharing your experience with us!

      by Springhill Toyota on 12/06/2023

The following reviews are more than two years old. They are not included in the overall rating.
10 service reviews

  • Springhill Toyota of Mobile AL

    5 out of 5 starsby Lisa Phillips on 10/19/2022

    Edward of the service department was great. He has always been very efficient, knowledgeable and thorough. The entire service department has always treated my Toyota Camry with care. This is the place to go!
    • Lisa, thank you very much for this kind rating and review! We're thrilled you enjoyed working with Edward and our team here at Springhill Toyota. We appreciate your support and we look forward to seeing you again next time!

      by Springhill Toyota on 10/20/2022


  • Warrenty Work/Auto Butler

    5 out of 5 starsby Crewperson on 07/30/2014

    They did what was requested on time & the coffee was great!

  • ok

    5 out of 5 starsby Wgladwin on 07/29/2014

    very fast

  • Great service!!

    5 out of 5 starsby Lovejoy35 on 07/26/2014

    I just needed an oil change and tire rotation and it was done all under the Toyota care plan for free!! Awesome-sauce!! lol

  • Service & repair

    5 out of 5 starsby Ragbrai on 02/20/2014
    updated 08/31/2025

    Edward F. was professional & courteous in scheduling my service & repair on my 2006 Tundra

  • Nice Experience

    5 out of 5 starsby prsms1 on 11/06/2013
    updated 08/31/2025

    I bought my Corolla from Springhill 4 years ago and have serviced it there with complete satisfaction. I feel like I can trust John M and that is really important to me. Everyone there seems like a big happy family and it is a very friendly atmosphere.

  • Warranty Service Performed

    5 out of 5 starsby renonevada2 on 03/11/2013
    updated 08/31/2025

    Springhill Toyota performed scheduled service under warranty. I brought my Tacoma in at 0715 hours at a pre-arranged appointment time, and they immediately wrote it up and took it back for scheduled maintenance. Everything was done exactly as described and I was ready to go by 0830 hours. Great service and professional atmosphere. Highly recommended.
  • Service perfromed on Sienna was great

    5 out of 5 starsby ahamdan on 04/04/2013
    updated 08/31/2025

    I had all breaks and AC service done in less time than I expected, the price was right and the service was on target, the service rep communicated with me very well and kept me up to date. I'll be back. thanks
  • Love This Car My Avalon

    5 out of 5 starsby Dakotamoonbeam on 09/13/2013
    updated 08/31/2025

    John M. always makes my experience at Springhill Toyota smooth and as quick as possible. I always purchased my cars from Palmer's but John M. has made me a customer for life. Valalrie J. Dixon
  • Service & repair

    5 out of 5 starsby Ragbrai on 02/22/2014
    updated 08/31/2025

    Edward F. was professional & courteous in scheduling my service & repair on my 2006 Tundra
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