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Customer Reviews of INFINITI of Birmingham

Review type:

Overall sales rating

5.0
5 out of 5 stars

(4 reviews)

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4 sales reviews
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  • Highly recommend Tiffany at Infiniti of Birmingham!!

    5 out of 5 starsby Leah on 10/03/2023

    Tiffany Williams sold us a car and it was an awesome experience! Everyone was so kind and friendly. No pressure! We love our new car.

  • Love Tiffany!!!!

    5 out of 5 starsby Daveena Patel on 10/02/2023

    Tiffany made the car-buying process very easy! She actually took the time to get to know me and my car needs, and recommended the perfect car for me! The best part about Tiffany is she directly talked to me, while other dealerships tended to look down on me and only acknowledged my brother and dad because I am a young female. I've been to dealerships where they did not acknowledge what I wanted in a vehicle and tried to oversell me on certain features, but Tiffany only recommended features that would be beneficial to me without pushing. She was so professional and honest during the entire process and Tiffany is definitely the reason I followed through with the purchase of my Infiniti QX 60! Tiffany even managed to get my new car to Birmingham the day after we submitted the papers! I have already recommended Tiffany to 2 people and I will continue to send Tiffany referrals!!!

  • Tiffany Tiffany Tiffany

    5 out of 5 starsby Wanda on 09/13/2023

    Tiffany, Tiffany, Tiffany is the best sales person we know. She made our day and year and our granddaughter’s senior year in high school. Tiffany is sincere, helpful, honest and will go an extra mile to accommodate you in any part of searching, getting information, making sure the customer gets what they really want in a vehicle. She wants you to get the best deal possible and keep the integrity of Infiniti of Birmingham.

  • Wonderful Experience!!

    5 out of 5 starsby Hayley on 09/03/2023

    Tiffany Williams did a great job helping me find my new Infiniti! She is knowledgeable and helpful and has a laid back sales approach, which I love. Thanks for all of your help Tiffany!
The following reviews are more than two years old. They are not included in the overall rating.
16 sales reviews

  • Great buying Experience

    5 out of 5 starsby msanford989 on 08/12/2023

    I had an exceptional car buying experience at the dealership, largely thanks to salesperson Tiffany. Her knowledge of the vehicles and willingness to listen to my needs made the process smooth and enjoyable. She was patient, answered all my questions, and never pressured me. Tiffany’s professionalism and friendly demeanor made me feel confident in my decision. I left the dealership with a fantastic car and a lasting positive impression of the whole experience.

  • Great experience

    5 out of 5 starsby S Huffman on 08/07/2023

    Everyone was very friendly and helpful. Regi did a great job explaining the features of the car and helping us get everything ready - app, setting up Bluetooth, etc.

  • Excellent Staff

    5 out of 5 starsby Iman on 07/10/2023

    I recently purchased a vehicle from this dealership, after submitting an online inquiry, Shane reached out to me and was helpful throughout the process, from the financing, to the test drive to the purchase.

  • Best Car Buying Experience Ever

    5 out of 5 starsby Tammy Gulledge on 07/08/2023

    All employees are hands down the friendliest. They made sure I got the best deal they had to offer for my budget. I felt like they genuinely cared.

  • Awsome Staff!!

    5 out of 5 starsby cdhsawyer on 06/28/2023

    The entire dealership staff was WONDERFUL!! The salesman Padro gave us nothing but high quality service. A tour of the facility which was so nice, clean and very professional. The Sales Manager and team were nothing but friendly again nothing but great service I had a trade in and the finance process was a breeze! I am in love with Infiniti of Birmingham there staff and my new QX60 Sensory

  • Looking for a great car buying experience? Look no further!

    5 out of 5 starsby C Turner on 06/27/2023

    I enjoyed doing business with Keon Pettway. From the very first encounter over the phone to the final handshake of the day, he assured me that he would get the job done and he did not come short of his word. Reach out to him for your car buying needs. You are guaranteed excellent customer service, professionalism mixed with much laughter, and continuous follow-up throughout the entire process. He kept me confident throughout the entire process. My best experience thus far in my entire car buying experiences! He get 5 stars because there were only 5 to select!!!!

  • Best Car Buying Experience We've Ever Had!!

    5 out of 5 starsby KDaughtry on 05/15/2023

    Just purchased a 2023 QX60 from Infiniti of Birmingham and I love my new car!! Our salesperson was Tiffany Williams. Tiffany thank you for making our purchase such a pleasure!! We appreciate your help and knowledge about the cars you are selling. You are amazing and were so dedicated to helping us get the vehicle we wanted. There were no high pressure sales or BS! Had enough of that at other dealerships. Also a big thank you all around to Timberly Green the Finance Manager, Mark Mitchell the General Sales Manager and Julius Robinson the Sales Manager. Each of you had a hand in making our purchase such a pleasure!! Every single person we came in contact with or even passed by was so friendly and extremely nice. Even after buying our car I have been back and it's the most welcoming experience I've ever had at any other dealership. They know what matters and it's not being friendly in the moment until you make a sale, but building a relationship with your customers and keeping them happy with their purchase. Kudos to Infinity of Birmingham for knowing how to get repeat customers and good word of mouth! They STILL care about that!!
  • Great Dealership!

    5 out of 5 starsby BRay on 04/27/2023

    Tiffany is amazing! She helped me get in my dream car. Everyone is so nice and helpful!
  • Great service

    5 out of 5 starsby K Pope on 12/28/2022

    I called in about looking for a new vehicle. I expressed how I didn’t want to wait all day. Keon called and we set an appointment for the next day. He made sure that I test drove all the vehicles that I liked and made the process quick and easy. Not only did he make sure I was happy he made sure I got a good deal. Highly recommend him for your car needs
  • A 5 Star Day

    5 out of 5 starsby Ellen on 12/18/2022

    We had a wonderful experience with Infiniti of Birmingham. Our sales person, Keon Pettway was great. He promised not to waste our time and get a deal done quickly and he was true to his word. No pressure just information on each model. He gave us space to make the decision best for us and made the experience fun as well. Everyone we came in contact with was great...and by the way I live my new car!!!
  • Best service and best purchase!

    5 out of 5 starsby JS on 12/06/2022

    Blake Temple is hands down one of the best I’ve ever worked with in purchasing a car. He was with us every step of the way. Very knowledgeable of each model and every feature. He made the buying process easy and painless. No pressure. Just great customer service. Thank you to everyone at Infiniti of Birmingham. We love our new QX60!
  • Excellent Service!

    5 out of 5 starsby LaToya on 10/08/2022

    My experience at Infiniti of Birmingham was beyond exceptional! I worked with Jason Dudley and he was courteous, professional and very pleasant. He made the purchase transaction the easiest I've ever experienced. I would HIGHLY recommend him to anyone looking to purchase a vehicle.
  • Thanks to Blake

    5 out of 5 starsby GG on 08/06/2022

    Blake was great to work with throughout the entire process along with the entire Infiniti team.
  • Thanks to Shane!

    5 out of 5 starsby Gregg on 08/03/2022

    I thought that all were professional. I purchased a 2022 Infiniti QX80 this week. Special thanks to Shane Perkins, my sales associate, who did an excellent job!
  • CPO Purchase

    5 out of 5 starsby R Wilson on 08/02/2022

    In today's environment where excellent customer service is a rarity; my sales experience with Cam Doss was first-rate. Cam was attentive, knowledgeable, and customer centric without a pressuring approach. The dealership had a very good inventory of QX60 CPO vehicles and finalizing a purchase via Cam and Mark, General Sales Manager, was hassle free.
  • awesome new Infiniti 2022 Qx60

    5 out of 5 starsby bill p on 07/18/2022

    A professional and friendly sales team Reggie Palmer sales effort found the right vehicle , our best ever with a friendly attitude, knowledgeable , great follow thru, and customer focused An outstanding sales pro . Bill p
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