Lynn Layton Chevrolet
Customer Reviews of Lynn Layton Chevrolet
Review type:
Lynn Layton
by Kristy W on 08/21/2023Everyone is so friendly and they take great care of you and your vehicle.Chevy Cruz
by Rita Ford on 05/04/2023They kept my car for weeks and couldn’t fix it driving it 20 and 60 miles at a time wasting my gas and didn’t even put it back in my car!!!!Rita, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team
Great service
by Pcrawford37 on 03/19/2023Always friendlyThank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team
Horrible Service Department & Management
by Dr.Kathy on 02/24/2023Tyler in sales was great! This dealership has a personnel problem in service. My husband and I called and/or visited over 10 times between November and Feb to get installation on a car purchased over a year ago. Not a single person in… service would call us back. I visited the dealership and spoke with Sales Manager Ben and he was a condescending jerk. Not once did he apologize for his service departments inept abilities. He made the issue my problem. Once an appointment was made to install, my husband sat for 2 hours past appointment time before car was ready. Once car was taken back, total install was only 45 minutes. Not a single person spoke to him. No one thanked him for his patience. No one apologized for the inconvenience. No one apologized for all the ordering issues (as parts were in the system for the wrong vehicle). Other than Tyler in sales (who actually did return our calls… the ONLY employee who would talk to us), Lynn Layton has HORRIBLE CUSTOMER SERVICE!Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Lynn Layton Chevrolet Team
Service
by LeahRBrown on 01/25/2023Service was great and didn't take nearly as long as I thought it would.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team
Service
by Kevin K on 07/26/2022Great and fast.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Lynn Layton Chevrolet Team
Routine service
by Broster on 05/17/2021All work was completed without any problemsThanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Lynn Layton Chevrolet Team
Oil Change
by Gary123 on 05/31/2019updated 06/07/2019Very friendly and kind took me right on inLynn Layton
by itsmejlsj on 03/01/2019everything was handled in a professional mannerThank you so much for the excellent review! We look forward to seeing you again soon! Lynn Layton Chevrolet
Routine Maintemance
by Terry H Pinkard on 05/07/2018updated 05/22/2018Fast, efficient, and courteous service. My email containing service special discounts arrived just days after last two service appointments,Hi Terry, Thank you for the kind comments. We look forward to seeing you on your next visit!
Bad Service
by lemon27 on 06/11/2012updated 07/24/2025I had bought my car from the Athens Chevrolet dealer but it was closer to go to Decatur dealership to have work done. Everytime i took my car to the service department in Decatur they always said they couldnt find anything wrong so then i… would have to go to Athens and they would have to order parts and fix the problem. Decatur just didn't want to have to work on it because we bought it in Athens and the two dealerships don'g get along!!
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team
by Lynn Layton Chevrolet on 08/22/2023