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Customer Reviews of Lynn Layton Chevrolet

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22 reviews
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  • Awesome to work with

    5 out of 5 starsby G.varner on 04/24/2025

    Fast easy process
    • Thank you for your positive review! We're glad to hear that your experience with Lynn Layton Chevrolet was fast and easy. We strive to make the process as smooth as possible for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 04/25/2025

  • Excellent service

    5 out of 5 starsby AndreaB on 05/13/2024

    I had the best experience looking at, test driving and buying a car from Dalton Brown at Lynn Layton Chevrolet. He was very knowledgeable and made the process so easy and fun.
    • Thank you for sharing your fantastic experience with Dalton at Lynn Layton Chevrolet! We're thrilled to hear that he provided you with excellent service and made your car-buying journey easy and enjoyable. If you ever need anything in the future, feel free to reach out. We appreciate your support! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 05/15/2024

  • Lynn Layton!!!

    5 out of 5 starsby Taylor V. on 05/08/2024

    Silas was phenomenal to work with!!! My family has purchased 4 cars from him and will not go anywhere else! Ben is great to work with and will shoot you straight. I have never met more honest people to buy a car through.
    • Thank you, Taylor! We are thrilled to hear about your positive experiences with Silas and Ben at Lynn Layton Chevrolet. Your loyalty and kind words mean the world to us. We appreciate your trust in us and look forward to serving you and your family for many more years to come. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 05/09/2024

  • Lynn Layton

    5 out of 5 starsby Kristy W on 08/21/2023

    Everyone is so friendly and they take great care of you and your vehicle.
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 08/22/2023

  • Chevy Cruz

    1 out of 5 starsby Rita Ford on 05/04/2023

    They kept my car for weeks and couldn’t fix it driving it 20 and 60 miles at a time wasting my gas and didn’t even put it back in my car!!!!
    • Rita, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 05/05/2023

  • Traverse

    5 out of 5 starsby Shannon on 03/28/2023

    Amy was very helpful!
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 03/29/2023

  • Great service

    5 out of 5 starsby Pcrawford37 on 03/19/2023

    Always friendly
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 03/21/2023

  • Horrible Service Department & Management

    1 out of 5 starsby Dr.Kathy on 02/24/2023

    Tyler in sales was great! This dealership has a personnel problem in service. My husband and I called and/or visited over 10 times between November and Feb to get installation on a car purchased over a year ago. Not a single person in… service would call us back. I visited the dealership and spoke with Sales Manager Ben and he was a condescending jerk. Not once did he apologize for his service departments inept abilities. He made the issue my problem. Once an appointment was made to install, my husband sat for 2 hours past appointment time before car was ready. Once car was taken back, total install was only 45 minutes. Not a single person spoke to him. No one thanked him for his patience. No one apologized for the inconvenience. No one apologized for all the ordering issues (as parts were in the system for the wrong vehicle). Other than Tyler in sales (who actually did return our calls… the ONLY employee who would talk to us), Lynn Layton has HORRIBLE CUSTOMER SERVICE!
    • Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 02/27/2023

  • Service

    5 out of 5 starsby LeahRBrown on 01/25/2023

    Service was great and didn't take nearly as long as I thought it would.
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 01/25/2023

  • Happy Customer

    5 out of 5 starsby Big John on 09/23/2022

    My salesperson Pam Welford was awesome. Entire buying process was quick and pleasant.
    • Thank you for your wonderful feedback! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 09/26/2022

  • 5 stars!!!

    5 out of 5 starsby Cmeadows on 07/25/2022

    Best experience ever for first time buyer
    • Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 07/27/2022

  • Service

    5 out of 5 starsby Kevin K on 07/26/2022

    Great and fast.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 07/27/2022

  • Exceptional Service at Lynn Layton

    5 out of 5 starsby Brittany E on 02/20/2022

    We were looking for a specific SUV which happened to be in transit to Lynn Layton which was over 1,000 miles away from us. Silas made it as smooth and easy as possible to get our family dream SUV. Everything he told me via phone was… accurate and honest. With a simple deposit down to hold our vehicle in transit and communication every step of the way put us as such ease. Car buying is much different nowadays but Silas and Lynn Layton dealership made our experience amazing. I would recommend them to anybody, even if you live out of state. Even with being so far away the hospitality and honesty we experienced from Silas and everybody at Lynn Layton they definitely gained us as customers and when we are ready to purchase a new vehicle again they will be the first dealership we call. We are loving our SUV it had everything and more we were looking for in a vehicle.
    • Hello Brittany E and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 02/23/2022

  • Routine service

    5 out of 5 starsby Broster on 05/17/2021

    All work was completed without any problems
    • Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Lynn Layton Chevrolet Team

      by Lynn Layton Chevrolet on 05/19/2021

  • 2020 Silverado 1500

    5 out of 5 starsby Justin L on 10/14/2020

    Fast and easy
    • Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Silverado purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Lynn Layton Chevrolet Team.

      by Lynn Layton Chevrolet on 10/16/2020

  • Avoid these no class [non-permissible content removed]!

    1 out of 5 starsby ElFredo on 08/02/2020

    Tried to order a 2021 Corvette. I tried to get a sales contract and give them my down payment to place my order. Word has it that Lynn Layton Chevy marks up a large premium (thousands of dollars) when you take delivery so I wanted the… order in writing. After multiple failed attempts at getting a sales contract I finally asked the inventory manager "What planet he lived on?" He called me up and started yelling. I told him where he could go and hung up. Then I received the following email from the inventory manager which I believe says everything I need to say about Lynn Layton Chevy! :-) "Classless and chicken sh#t. Hang up on somebody. Come to the dealership and tell me that face to face. Don’t need your luck, been doing this 25 years and have done quite well. Still doing quite well. You’ve had ample opportunity to order a car but all you’ve done is TALK about it. You want to talk to me more about what planet I’m from and how inept I am about selling a car and say screw all of us. Then please come to the dealership and talk face to face with me. Now you have a nice day." Jody Lewellen Inventory Manager Lynn Layton Chevrolet Decatur AL BAC 112654
    • We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

      by Lynn Layton Chevrolet on 08/04/2020

  • Car purchase

    5 out of 5 starsby Joel Wallace on 07/07/2019

    Excellent facilities, salesman was very helpful, financing took too long
  • Oil Change

    5 out of 5 starsby Gary123 on 05/31/2019
    updated 06/07/2019

    Very friendly and kind took me right on in
  • Lynn Layton

    5 out of 5 starsby itsmejlsj on 03/01/2019

    everything was handled in a professional manner
    • Thank you so much for the excellent review! We look forward to seeing you again soon! Lynn Layton Chevrolet

      by lynnlaytonchev on 03/06/2019

  • Routine Maintemance

    5 out of 5 starsby Terry H Pinkard on 05/07/2018
    updated 05/22/2018

    Fast, efficient, and courteous service. My email containing service special discounts arrived just days after last two service appointments,
    • Hi Terry, Thank you for the kind comments. We look forward to seeing you on your next visit!

      by lynnlaytonchev on 06/05/2018

  • Fair Dealership

    5 out of 5 starsby ace316 on 06/21/2014

    I dealt with Brent W. as a sales person. Very professional.

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