Rodland Toyota of Everett

by Amie K on 02/20/2020

The person who worked on my car, Nate, is the reason for the 5 stars. I made a mistake and went in for an appointment on the wrong day. Instead of just letting me know of my mistake and telling me to come back on my appointed day, he considered still doing it that day (though couldn't because they were already overbooked that day), and gave me options to go in on another day when I could drop off my car and he could work on it if there was extra time or a no-show. I took that offer, and he got my car serviced within 2 hours of my dropping it off! When I picked it up, he told me everything they did, and things they found that could be fixed, but there was absolutely no pressure to have to fix more things. In fact, he gave me some tips on how to save money! That is really caring for the best interest of the customer, and that is why I would recommend Rodland Toyota to others.

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by Doug S on 01/29/2020

I dealt with Frank Gandarias in Sales and Darci Clark in Finance during my recent car purchase. They were both great to work with and Frank really went the extra mile to make purchase and delivery go smoothly.

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by New Tundra Owner on 01/24/2020

Kelly, my sales person, was so nice and not pushy at all. She made something as simple as the test drive enjoyable. Thank you Kelly! :)

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by Tricia J on 11/01/2019

I would like to start by saying the sales person was excellent. I will find his name and update my post. The finance department was good as well - paid cash. Mechanical issue started on drive 3 of used car. I did buy extended warranty and the transmission issue was not covered. I do believe this issue had to be present at some point while on the lot for sale.

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by DwightT on 08/10/2019

Low pressure! I had a good experience working with Baron, McKay, Jamie, and Darcie on getting into a new Highlander Limited. Great job!

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by newRAV4me on 07/30/2019

The interactions I had with both Caden Powell and Marcus Crane, whether via email, phone or in person, were by far the best I have ever experienced when buying a car. Both men were incredibly helpful, personable and professional.

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by Lee on 06/26/2019

Our Sales person, Mike Hildebrand is wonderful. Answered our questions thoroughly and honestly. Took me thru the process easily with no hassel.

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by CustomerReview on 05/31/2019

The staff at Rodland Toyota are amazing: incredibly helpful, knowledgeable, and friendly. I felt supported during the entire experience from the sales team to finishing with the finance team. Even the parts department. I can not say enough good things about this dealership. They keep you informed about how long the process will take, options of different vehicles, sales incentives, etc. I recommend to all my family and friends. FYI: I bought a Certified Used Toyota Tundra and traded a vehicle and am extremely happy with everything.

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by KAM on 04/19/2019

Rod, Vern and Frank were very helpful to me with my situation. I was recently involved in a car accident (thankfully no injuries) and my vehicle was totaled. They were able to show me what I may expect to receive for my previous car, and worked with me regarding the timing of payment from the insurance company. I am very grateful for their patience with me as I processed needing to purchase another car so soon after just paying off my now totaled vehicle, one which I thought I would have for may years. Now I'm hoping my newly purchased pre-owned Acura will step into that spot.

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by Excellent on 03/27/2019

The care that my service representative took to listen and understand a complex question that I had explained from my previous interactions with Rodland. My service rep. then gave my information off to the Customer Relations Manager, who quickly reacted to my issues, and drove to a speedy resolution.

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by Mshorey on 02/28/2019

Very friendly, very professional. I always feel confident in the work done at Rodland Toyota.

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by cchikride on 04/07/2016

I decided to trade in my 10-years old RAV4 and purchase a new. Upon my arrival at Rodland i was greeted by someone, and then walked on to be greeted by Jordan, who worked with me on the trade in and purchase of my new car. Jordan was personable, polite, explained features on the car, and really built a relationship in the time that I was at the dealership. I would say it was one of the best car buying experiences I have had. If you are looking for someone to help you through the purchase or lease of a new car I would highly recommend stopping by Rodland and asking for Jordon.

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by matthewgllacer on 04/04/2016

My wife and I are just trying to get a quote from leasing a new car. When Jordan came and help us out, he was very informative and takes real patience to us, he tries to answer all our questions and even give us more than what we expected. Very courteous and even tour us around the place. The car was great and we got the best deal that we can afford.

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by michael205016 on 03/28/2016

I chose Rodland Toyota because they were close to my home, and out of all the nearby Toyota/Scion dealerships they had some of the better reviews. I'm glad I chose them because the reviews did not let me down! Jordan helped me find a new Scion that managed to be a perfect fit not only for what I wanted in features, but for my financial needs as well. He was incredibly knowledgeable, patient, and I didn't feel pressured at all. The financial department was great at working with me to make sure I was able to get my vehicle financed at the lowest cost possible. I definitely recommend checking out Rodland Toyota/Scion if you are looking for a new vehicle.

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by RenMcRae on 03/25/2016

I had never been to Rodland Toyota but wanted to look at some Toyota models. I had a great experience. Very informative sales staff - see Colin if you go there. No pressure. Answered questions. Compared models I was interested in. Talked options I was interested in. Compared pricing. Worked with me to get exactly what I wanted. Thorough review of vehicle before driving off. Took the time necessary with me. New cars are much more complex than what I had. We will shop here again when my husband is ready for a new vehicle.

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by kiohtetakoda on 03/25/2016

Recently purchased a 2016 Toyota Tacoma from Rodland after receiving news that my 11 year old Prius required expensive repairs. I had been researching trucks for several months and was familiar with what was available. I did need assistance in homing in on the best trim level and options to meed my needs and wants. Colin was very knowledgeable and familiar with available inventory. All of the personel assisting us in our purchase were friendly, helpful and supported us without any sales pressure.

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by 2priusfamily1 on 03/21/2016

My husband and I bought a 2016 Prius last week. Our sales person was Jennifer Encinias. She did a great job of explaining features on the car and answering our questions. When we later posed a couple of concerns, she promptly investigated and solved them for us. Her attitude was perfectly customer-oriented. We are very happy with the attention we received from Rodland Toyota. And, we love our new car!

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by CTRav416 on 03/19/2016

My spouse and I were looking for a new vehicle and had selected 5 models we were interested in. We made the rounds to the dealerships for test drives and found Mike at Rodland was the only sales rep that really showed us the features of the vehicle we were driving. We told him upfront we had 4 more vehicles to try. He understood and there was no pressure. We decided the Rav 4 met our needs the best and made an appointment at the dealership with Mike and transacted a purchase that was equitable and efficient. By the way, Love the Rav 4!!

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by markscott2 on 03/16/2016

I recently purchased a certified 2012 Tundra over the phone working with Russell, since I live a distance away in Beaverton, OR. Working with him and a manager we even worked the deal on my trade-in over the phone. Everything was smooth, easy and as expected when I arrived to finalize and transact the deal. Russell gave me a tour of the main (new car) dealership location just down the block which is a beautiful and friendly facility.

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by tashabasha10 on 03/15/2016

I recently bought a car at this dealership and was very pleased with my experience. Jennifer Encinas was very helpful and made buying a car a lot of fun. All the staff at Roland Toyota were very nice and helpful at getting the car that I am really enjoying. I would definitely recommend this dealership to anyone looking to buy a new vehicle.

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by tacomatrdor on 03/06/2016

After contacting Rodland via Consumer Reports/True Car, I worked with Zach Garneau from beginning to end in purchasing the exact Tacoma configuration I wanted. He was great to work with and went out of his way to make the purchase a painless process. The finance team was also equally easy to work with. Rodland treated me well and will be a return customer for service/parts.

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