Rodland Toyota of Everett
Customer Reviews of Rodland Toyota of Everett
Review type:
Great place to buy an SUV
by David A on 08/25/2021Back in July 2021. My sister told me I need to get a new car. I got a car from my late father (12-30-2019). And it was an 2008 Lexus Es 350 with 60,500 miles on it. And it was time for a new one. So my brother helped pick a good car that my… family would like. So I met my brother at Rodland Toyota and I got a 2021 Highlander Le. I was happy with it. Very nice SUV. Service was Great!! Daryl was Great! I haven't bought a car since 1989. But my 2008 Lexus Es 350 was sold to my nephew and his wife and there child and so far they love the Lexus I only had it a year and I got a new SUV. If you need a Toyota guys. Go there! Everything went smooth. Very nice place. You get a car or suv there. They would wax it, clean it inside and out a free tank of gas too. But if you are in or around Lynnwood or Everett and you need a Toyota go see them. Thanks Guys!! Good Job!!Always great to work with
by Tsana on 01/21/2021This is our third lease with Rodland. They are always super nice and helpful. Very straight forward and no BS. We will continue to be a customer as long as they are around. We also recommend them to everyone we know that is ever looking for… a car.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Rodland Toyota Team
Very happy
by Yellowaquarius on 11/07/2020Mike P. Was absolutely wonderful from beginning to end. I’ve had some terrible experiences in the past with other dealerships and sales associates. Mike was recommended to me, the friend who recommended Mike said she also had horrible… experiences at other Dealerships like sitting there for 7 hours, having your credit Shotgunned. She said not with Mike he had her at the time in 2015 brand new car in less than an hour. Mike gave me the same star quality service. Eased my mind, was truthful extremely professional 45 plus years in the biz showed. The Finance manager, the manager who signed my deal were just as knowledgeable and professional. After I got my car I told a ton of friends ,come to find out another friend bought a car there recently. The sales rep delivered her car to her on Whidbey Island due to COVID, so she wouldn’t have to leave the the Island too many times. I’ve got great warranties, free maintenance for a year! Rodland out services any place I’ve ever been to. They have a lifetime customer relationship in me. They give you that home business feel. You don’t feel like just another Sale for them! If you have any doubt and your simply just tired of being jerked around call Mike P. If you want the home feel with Nordstrom’s/Starbucks quality service go to Rodland in Everett. 👍👍👍👍👍🤝Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and thatMike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Rodland Toyota Team
Great experience
by zschast on 09/22/2020My experience with Peter, Darci, and another younger gentleman was phenomenal. Each person guided me through the process and helped me find the best vehicle within my price range. I was quite pleased with everything about Rodland Toyota.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Rodland Toyota Team
Great service
by Doug S on 01/29/2020I dealt with Frank Gandarias in Sales and Darci Clark in Finance during my recent car purchase. They were both great to work with and Frank really went the extra mile to make purchase and delivery go smoothly.At Rodland Toyota of Everett, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Rodland Toyota Team
New Tundra :)
by New Tundra Owner on 01/24/2020Kelly, my sales person, was so nice and not pushy at all. She made something as simple as the test drive enjoyable. Thank you Kelly! :)Thank you for the excellent review! It is great to know that Kelly was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Rodland Toyota Team
Use car purchase
by Tricia J on 11/01/2019I would like to start by saying the sales person was excellent. I will find his name and update my post. The finance department was good as well - paid cash. Mechanical issue started on drive 3 of used car. I did buy extended warranty and… the transmission issue was not covered. I do believe this issue had to be present at some point while on the lot for sale.Tricia, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, The Rodland Toyota Team
Excellent Buying Experience
by DwightT on 08/10/2019Low pressure! I had a good experience working with Baron, McKay, Jamie, and Darcie on getting into a new Highlander Limited. Great job!Thanks for your review! Sincerely, The Rodland Toyota Team
Wonderful car buying experience
by newRAV4me on 07/30/2019The interactions I had with both Caden Powell and Marcus Crane, whether via email, phone or in person, were by far the best I have ever experienced when buying a car. Both men were incredibly helpful, personable and professional.Thanks for your great feedback! Sincerely, The Rodland Toyota Team
Sales and Service personnel are wonderful
by Lee on 06/26/2019Our Sales person, Mike Hildebrand is wonderful. Answered our questions thoroughly and honestly. Took me thru the process easily with no hassel.Thank you, Lee! The Rodland Toyota Team
Best car buying experience I've ever had!
by CustomerReview on 05/31/2019The staff at Rodland Toyota are amazing: incredibly helpful, knowledgeable, and friendly. I felt supported during the entire experience from the sales team to finishing with the finance team. Even the parts department. I can not say enough… good things about this dealership. They keep you informed about how long the process will take, options of different vehicles, sales incentives, etc. I recommend to all my family and friends. FYI: I bought a Certified Used Toyota Tundra and traded a vehicle and am extremely happy with everything.Thanks for your positive feedback! The Rodland Toyota Team
Very helpful people
by KAM on 04/19/2019Rod, Vern and Frank were very helpful to me with my situation. I was recently involved in a car accident (thankfully no injuries) and my vehicle was totaled. They were able to show me what I may expect to receive for my previous car, and… worked with me regarding the timing of payment from the insurance company. I am very grateful for their patience with me as I processed needing to purchase another car so soon after just paying off my now totaled vehicle, one which I thought I would have for may years. Now I'm hoping my newly purchased pre-owned Acura will step into that spot.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best regards, The Rodland Toyota Team
Personable Experience
by cchikride on 04/07/2016I decided to trade in my 10-years old RAV4 and purchase a new. Upon my arrival at Rodland i was greeted by someone, and then walked on to be greeted by Jordan, who worked with me on the trade in and purchase of my new car. Jordan was… personable, polite, explained features on the car, and really built a relationship in the time that I was at the dealership. I would say it was one of the best car buying experiences I have had. If you are looking for someone to help you through the purchase or lease of a new car I would highly recommend stopping by Rodland and asking for Jordon.Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jordan. Please let us know if we can ever help you in the future.
Great place to get a new car
by matthewgllacer on 04/04/2016My wife and I are just trying to get a quote from leasing a new car. When Jordan came and help us out, he was very informative and takes real patience to us, he tries to answer all our questions and even give us more than what we expected.… Very courteous and even tour us around the place. The car was great and we got the best deal that we can afford.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jordan assisted you in such a detailed and customized manner. Give us a call if you have any further questions!
Highly Recommended!
by michael205016 on 03/28/2016I chose Rodland Toyota because they were close to my home, and out of all the nearby Toyota/Scion dealerships they had some of the better reviews. I'm glad I chose them because the reviews did not let me down! Jordan helped me find a… new Scion that managed to be a perfect fit not only for what I wanted in features, but for my financial needs as well. He was incredibly knowledgeable, patient, and I didn't feel pressured at all. The financial department was great at working with me to make sure I was able to get my vehicle financed at the lowest cost possible. I definitely recommend checking out Rodland Toyota/Scion if you are looking for a new vehicle.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jordan assisted you in such a detailed and customized manner. Give us a call if you have any further questions!
Great car buying experience
by RenMcRae on 03/25/2016I had never been to Rodland Toyota but wanted to look at some Toyota models. I had a great experience. Very informative sales staff - see Colin if you go there. No pressure. Answered questions. Compared models I was interested in.… Talked options I was interested in. Compared pricing. Worked with me to get exactly what I wanted. Thorough review of vehicle before driving off. Took the time necessary with me. New cars are much more complex than what I had. We will shop here again when my husband is ready for a new vehicle.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Pleasant Purchasing Experience
by kiohtetakoda on 03/25/2016Recently purchased a 2016 Toyota Tacoma from Rodland after receiving news that my 11 year old Prius required expensive repairs. I had been researching trucks for several months and was familiar with what was available. I did need assistance… in homing in on the best trim level and options to meed my needs and wants. Colin was very knowledgeable and familiar with available inventory. All of the personel assisting us in our purchase were friendly, helpful and supported us without any sales pressure.Wonderful experience!
by 2priusfamily1 on 03/21/2016My husband and I bought a 2016 Prius last week. Our sales person was Jennifer Encinias. She did a great job of explaining features on the car and answering our questions. When we later posed a couple of concerns, she promptly… investigated and solved them for us. Her attitude was perfectly customer-oriented. We are very happy with the attention we received from Rodland Toyota. And, we love our new car!Great Purchasing Expeirence
by CTRav416 on 03/19/2016My spouse and I were looking for a new vehicle and had selected 5 models we were interested in. We made the rounds to the dealerships for test drives and found Mike at Rodland was the only sales rep that really showed us the features of… the vehicle we were driving. We told him upfront we had 4 more vehicles to try. He understood and there was no pressure. We decided the Rav 4 met our needs the best and made an appointment at the dealership with Mike and transacted a purchase that was equitable and efficient. By the way, Love the Rav 4!!Great Used Vehicle Purchase Experience!
by markscott2 on 03/16/2016I recently purchased a certified 2012 Tundra over the phone working with Russell, since I live a distance away in Beaverton, OR. Working with him and a manager we even worked the deal on my trade-in over the phone. Everything was smooth,… easy and as expected when I arrived to finalize and transact the deal. Russell gave me a tour of the main (new car) dealership location just down the block which is a beautiful and friendly facility.2016 Scion iA
by tashabasha10 on 03/15/2016I recently bought a car at this dealership and was very pleased with my experience. Jennifer Encinas was very helpful and made buying a car a lot of fun. All the staff at Roland Toyota were very nice and helpful at getting the car that I… am really enjoying. I would definitely recommend this dealership to anyone looking to buy a new vehicle.
Toyota RAV4 Hybrid
Toyota Tacoma
Toyota 4Runner
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Rodland Toyota Team
by Rodland Toyota on 08/27/2021