Garvey Volkswagen
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Customer Reviews of Garvey Volkswagen
Review type:
Great experience
by Kermit on 06/18/2025
Super helpful and friendly! Very knowledgeable and outgoing
68 reviews
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Great experience
by Kermit on 06/18/2025Super helpful and friendly! Very knowledgeable and outgoingThank you for the great review! We're glad to hear you had such a positive experience. It's wonderful to know our team was helpful, friendly, and knowledgeable. We appreciate your support!
Fun facts!
by Nannyloch on 06/12/2025Fun friendly professional relaxed atmosphere. Answered all my questions about Kia selection of SUV’s.Thank you for the kind words! We're glad you enjoyed the fun and relaxed atmosphere. It's great to hear all your questions were answered and that you had a positive experience exploring our Kia SUV selection. Thank you for choosing Garvey!
Thank you for the kind words! We're glad you enjoyed the fun and relaxed atmosphere. It's great to hear all your questions were answered and that you had a positive experience exploring our Kia SUV selection. We appreciate your visit!
Awesome experience!
by Teegan Mclaughlin on 05/29/2025John Starling made it very easy to work with, they all worked hard to get me into the perfect car! Go check them out!Great Experiences
by Happy Customer on 03/24/2025I stopped by Garvey Kia to check out the different trim levels of the Kia Telluride. John Starling walked me through the options and answered all of my questions, even knowing I was not currently in the position to get a new car. Many… other dealerships don't really want to take the time if they don't think they can make a sale. After I left and did more research I reached out to John by email and picked up my new Kia Sorento Hybrid a few days later. Everyone at the dealership was friendly and easy to work with. The one downside of the dealership is the lack of space for parking and inventory; however, they are currently building a new dealership to allow for the space they need.Perfection
by Kim C on 03/24/2025Best car buying experience ever. I Never felt pressured, or like my time wasn’t valuable. I didn’t get passed around to talk to manager, or finance, as has been my experience in the past at other dealers. John Starling found the exact car… I was looking for and kept me informed every step of the way. I will never hesitate to do business with Garvey Kia, and can’t recommend John Starling in sales enough.Thanks John - love my new car!
by Alisha on 03/17/2025Easy to work with, very helpfulJohn Starling
by Michael on 02/25/2025Bought a Volkswagen Jetta from John Starling and it was such an amazing experience! He is professional and goes out of his way to make sure everything is perfect!John Starling made it easy!
by Andrew Crowe on 12/16/2024This is our third Kia we have leased from Garvey. John Starling helped us through the process. He was very patient and honest when explaining our options as well as the differences in models and upgrades.Buy from a John Starling!
by Rob Dennis on 12/12/2024John Starling was amazing helping us get into our 2020 Chevy Traverse! He explained everything in detail and was straightforward with his answers. He helped us every step of the way and we are so grateful!Are you looking for a new car with a great experience! GREAT HERE IT IS.
by Mikayla on 11/05/2024My family and I worked with Kevin Baker buying our new 2025 Kia Sportage, He was amazing and helped us through each step with such ease if you are looking to buy a car go to him you will find yourself a great experience. Garvey sure has an… amazing employee. Thank you for being so kind and patient. We sure will be sending everybody we know that is looking for an amazing car buying experience to him. I would recommend him a million times over.If I could I would give zero stars.
by Carly Dwyer on 07/03/2024updated 07/16/2024I had an extremely disappointing experience with the service department at Garvey Volkswagen [Queensbury, NY]. I took my car in for a minor issue with my light sensors, which they claimed later was due to a blown fuse from my dashboard… camera. They initially quoted me an outrageous $1200 for the repair, which they then lowered to $800 and finally to $600 after arguing the cost. The real issue is their dishonesty. They insisted the fuse was blown and required expensive repairs. However, I have video footage from the dashboard camera, which is connected to the supposedly "blown" fuse, showing that it was working perfectly before and after their inspection. This proves that the fuse was never the problem and raises serious concerns about their integrity. Despite presenting this evidence, they were dismissive and did not acknowledge their mistake or offer a satisfactory resolution. Charging $600 for a $10 fuse, and being dishonest about the repairs needed, is unacceptable and unethical. I would strongly advise against using Garvey Volkswagen’s service department. Their dishonest practices and lack of transparency are alarming, and I will be taking my business elsewhere in the future.Saved me time and money!
by Lydia Martin on 05/31/2024Cramer worked quickly to get me a fantastic deal on a new car, saving me time and money! He was super easy to talk to and truly did everything he could to help get me in a reliable car within my budget. Would recommend to anyone looking for… a vehicle!2016 Kia Soul Recall
by Lynn W on 03/23/2024The service is professional. Brandon completed our paperwork to have a recall completed on my 2016 Kia Soul. At that time I needed a Cabin Filter, he quoted the price. We did have it replaced while we were there. He was professional, polite… and friendly. We waited for the car while the service was done. Brandon kept us informed as to the time remaining during the service. The technicians did a great job. Clean and efficient.Tom Belden at Garvey Volkswagen is THE BEST!!!
by Heather Normandin on 11/10/2023If you're looking for a new Volkswagen make sure you stop at Garvey in Queensbury, NY. I've purchased 3 Jettas from the dealership and would go no place else. Tom Belden has been my sales consultant on each vehicle and he is absolutely… amazing! Honest, friendly, extremely knowledgeable and genuinely cares about helping you find the right auto fit. I highly recommend this dealership and Tom Belden without reservation to all my friends and family. Outstanding!Looking to purchase a new vehicle? Nathan is your guy!
by Desiree Deon on 09/09/2023Nathan is fantastic, he has become our go-to car guy even though we live 3 hours northwest! So far, we have purchased 3 vehicles with his help and are currently looking for our 4th. Nathan is knowledgeable and friendly, thorough yet… concise, and most importantly, trustworthy. If you're looking for a new vehicle, I highly recommend making an appointment with Nathan Byrnes, he's well worth the drive!Easy buying experience!
by Steph H on 08/18/2023I picked up my 2024 Telluride tonight and I am beyond impressed with my sales experience. Tom was absolutely professional, easy to talk to and thorough with the paperwork and showing me all the ‘bells and whistles’ of my new ride! When… dealing with Tom, I felt like he actually cared about my experience. I will absolutely return to Garvey in Queensbury!!!Posive
by VT1234 on 08/17/2023I had a very positive experience when purchasing a used car at Garvey. Jeremy in Sales was quite good to deal with. He made the process relatively painless. He was responsive before we arrived and had the car we were interested in waiting… for us when we arrived. Gave us a good price and when it came time to complete all the paperwork we were out the door in less than an hour.Fast and friendly!
by Rob Burchfield on 06/26/2023Fast and friendly service department.Took care of my daughter
by Bill Mueller on 03/29/2023Going in we knew that the inventory would be low. Eric Seelye overcame those hurdles to get the car that my daughter really wanted. Much appreciated.Great place to buy a car!
by Andre Debrusk on 01/31/2023Ease of business. Selection seems to be getting better. Great people to talk to and be treated properly.A flat tire that costs 2000$ and takes more than 5 weeks
by PMB on 07/26/2022On June 16th I had a flat tire and drove 50 miles to take my Tiguan 2014 to Garvey VW dealership for service. I could have done this closer to my house, but I trusted Garvey and I had given them a 5-star review before. I trusted them… because two years ago I had a cooling system flush done at Prestige WV in Stamford Ct, and they forgot to replace a clamp on a radiator hose which resulted in sudden total loos of coolant on the highway at night. I had the car towed to Garvey and they told me what they found. That is why I trusted them. The Stamford service manager denied any responsibility. The car was attended to promptly, two tires were replaced and moved from the back to the front. I picked it up two days later. When I got home, my dashboard lit up with 7 warning yellow lights: tire pressure, traction control, steering, ABS brakes, head lights steering, air bag… all of which I learned are related to wheel speed sensors. I took the car back immediately. This time Garvey evaluated the car and said the problem had nothing to do with their repair, but if I was willing to pay 154$ for a diagnosis they could find out what was wrong with it. After the diagnosis work, they said that 2 speed sensors, one on a front wheel and one on a back wheel failed simultaneously, by an incredible coincidence with their work on all four wheels, but it had nothing to with it and it was sheer coincidence. The repair cost would be 1600 dollars. I objected to that conclusion, but I asked the service advisor to order the parts and fix the car. I completed the evaluation report emailed to me by the service manager and gave them a1-star review. My review was never published. After that my phone calls and messages to the dealership would not be answered or returned. If I asked for the service manager, I was transferred to the service advisor, who told me I was a disgruntled customer. Eventually, after complaining to VW US, the service manager called me, and I was able to pick up my car on July 21. My car was held for more than 5 weeks, the flat tire cost me 2000 dollars. I do not intend to go back there again. This was my second Tiguan and I love the car, but I will not buy a VW again; I do not have a dealership I can trust within 50 miles from my house.
Volkswagen Tiguan
Volkswagen Jetta
Volkswagen Taos
Mazda CX-5
About our dealership
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for the great review! We're glad to hear you had such a positive experience. It's wonderful to know our team was helpful, friendly, and knowledgeable. We appreciate your support!
by Garvey Volkswagen on 06/30/2025