Christopher Jarrin Dutchess Kia
Chris was extremely professional and courteous. I wanted a specific model that was very difficult to find and he obtained the order and it arrived two weeks early. He was patient and took his time, answered all questions and I never felt pressured. Ask for Chris - he is a great salesperson.
Extremely Pleased with Dutchess Kia
I was extremely pleased with the work performed on my car. I changed out my tires for All Season—more for the upcoming winter season, and I also had sport visors put on. The job was professional and Ted in the Kia Service Department kept me informed about the status of my car. He even took the time to answer the questions I had regarding the tires I had chosen before the work started. Jeff Fuller was also helpful in my assisting me in finding the correct cars. He even alerted me when the tire sale, “Buy 3 and pay $1 for the 4th one was going to begin. I save money and am very appreciative.
I had a wonderful experience with Hayder from Dutchess KIA. He worked with with me until I found the right car and right price. I look forward to working with him once my lease is up.
Always a great experience
John DeMilo is always very professional and actually listens to a customer's needs. I've gotten multiple cars from him and never have had a bad experience. Highly recommended.
We just purchased our third Kia from Noel at Dutchess Kia. Our first visit was not a happy one, but not because of anything Dutchess Kia or Noel did, but because two of our cars died the week before Christmas 2017. There was no hope for one car and the other one could be repaired within reason. We ended up at Dutchess Kia after visiting a few dealerships. We told Noel up front what our budget was and he actually listened, unlike others who hear what they want to hear. The personal attention that Noel gave us at that first visit prompted us to return twice in 2018 when two other cars could not be repaired. Noel did and continues to do a great job. He is very efficient, accommodating, and personable. My wish is to not see Noel because I hope we are done with cars for a while, but I will go back again and certainly recommend him if you are in need of a vehicle.
Jody was great- helpful, informative, and made the car buying experience enjoyable and fun! I bought my Dodge Durango and love it- traded my minivan and Dan the used car manager was very helpful and informative, even took me for a second test drive while I had to wait for a few. Wonderful service!!
New car purchase
The best car dealership in the area. Brian and Jody were friendly, courteous and helped us find the car we were looking for without any hassle. I plan on recommending them to anyone I know looking to purchase a new car!! I plan on going back again in 3 years when my lease is up.
I had a wonderful experience purchasing a Kia Optima. Anthony Scott, the salesman, was excellent! He was knowable, efficient and friendly. I would recommend everyone to Kia and definitely work with Anthony!
Exceptional service at Dutchess Kia with Jody & Lenny
I went to Dutchess Kia, in need of a car asap. Jody was very pleasant, he made me feel so comfortable during the shopping process. He was very knowledgeable about the product and the service that the dealership offers. They helped me pick out a vehicle that fit my budget, and were able to get me into my new car in less than a day. Thank you guys!! I will definatly recommend dutchess Kia, if someone is looking.
Anthony , John & Brian were all so helpful and patient..I had my doubts, as everyone does when going into a car dealer ship, but what they managed to accomplish for me was more than I couldve of expected. They were reassuring, helpful,funny and so much more! I look forward to trading in my new car when the time comes because I know I will be in great hands!
Went in with my wife with two cars and Jody got us a great deal and two new cars in one sitting. Thank you Jody.
Excellent customer service
Jody was our salesman and he was great from beginning to finish I highly recommend buying a car from here and going to Jody he is down to earth puts no pressure on you and respects your budget he gets the job done it was by far the best car experience I had.
Sales man Jody D
Jody was very, very helpful. He was committed to his job. The place was very clean, neat and organized. Jody gave us a great vist and my family and I will continue to buy vehicles from them!
Dutchess Kia Poughkeepsie
Jody the sales representative was genuine, kind and personable. Jody did not hassle or pressure us and worked with us to get us the best deal possible for what we were looking for. All of the staff were extremely helpful and friendly, the only reason I had to take off two stars for the review was because I was at the dealership for 6+ hours, which most of the time seemed to be time spent waiting for the one financial advisor in charge of the two dealerships (Kia,dodge,etc.) as staff reported the other two finincial advisors that are usually present as well were out sick.
My experience went very well and my salesperson Anthony was very helpful,patient and friendly and dresses very well also definitely a asset to your company.
If I could give zero stars I would
I was pressured into putting a hold on a Kia. When I came back the next day and decided the car wasn't for me I was told only a manager could sign off on the refund, of course the manager "wasn't there" that day. The next day when I came back and found a manager he told me only the owner could sign off on a refund. I was yelled at, cursed at, and talked down to. I was toyed with and told contradictory stories all 5 times I went in for my refund. It took almost two weeks for my refund to finally be processed and it wasn't a painless two weeks at that. Overall I could not say one good thing about this place. I will never do business here ever again and I could never in a million years recommend buying a car from this dealership to anyone. I have never seen such unprofessionalism and plain rudeness and crooked actions at a place of business.