Ramsey Subaru

Today 9:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Ramsey Subaru

4.5
Overall Rating
(17)
Recommend: Yes (15) No (2)
Write a review: Sales | Service
sales Rating

10 Out of 10

by Catskills NY on 12/03/2020

I bought a 2021 Outback from Ramsey. Great price on the new car, great price on my trade in, and especially very efficient and courteous staff, all made me overlook various dealers closer to my house. Alex, in particular, was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
54 Reviews
Sort by:
sales Rating

10 Out of 10

by Catskills NY on 12/03/2020

I bought a 2021 Outback from Ramsey. Great price on the new car, great price on my trade in, and especially very efficient and courteous staff, all made me overlook various dealers closer to my house. Alex, in particular, was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great overall experience

by Brian on 11/17/2020

Very easy to stop in, look at and purchase the car. Their financing was a great rate, snd vehicle pickup was very well organized too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ramsey Subaru Sales Review

by Rustogi on 10/20/2020

Excellent experience when leasing a 2020 Legacy. Will definitely lease/buy again from Ramsey Subaru. Definitely recommend Ramsey Subaru to anyone looking to lease/buy a Subaru. Hands down a 5 star experience! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience with the salesperson at Ramsey

by Great experience at Ramsey Sub on 07/22/2020

Alex Petrushin was extremely helpful and accommodating, especially since it was during a pandemic. He made the car buying experience super smooth, easy and pleasant. I will definitely be back to Ramsey Subaru as soon as I need another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding customer service.

by Outstanding customer service on 07/22/2020

At the heart off the pandemic, I leased a new care from Alex. The customer service was excellent - quick and efficient. I felt safe though out the entire process. I love my new Crosstrek

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New auto purchase

by New auto purchase on 01/06/2020

Buying from Ramsey Subaru was a nice experience. Alex the sales rep. Was very helpful and what I liked best was no pressure to buy. Dave who showed us all the displays on the car was also very helpful and took the time to explain everything

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent service

by Larry on 12/04/2019

Buying a vehicle at Ramsey Subaru was quick and enjoyable. The employees there are extremely professional. The price of my Crosstrek was better than I could find at New York Dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Experience - Pleasantly Surprised

by Mike D on 11/08/2019

I was looking to lease a new Crosstrek to replace my expiring Crosstrek lease. My existing dealer was not willing to work with me nor seemed very interested to retain my business. I ended up talking to Ramsey Subaru and they were excellent - very responsive and interested in earning new business so I end up going with Ramsey Subaru. I worked with Alex P and he was great as was the rest of the staff I interacted with. The whole process was a very pleasant experience, quick and efficient and they did everything they said they would. Would highly recommend Alex P and Ramsey Subaru. Thanks everyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New Subaru impreza

by New Impreza 2019 on 10/15/2019

Process was efficient. We ordered a vehicle as inventory was minimal. In the end, the process went smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ramsey customer

by Ramsey customer on 10/15/2019

Happy that ramsey had the deal they promised me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fantastic service

by EdithW on 09/10/2019

We worked with Alex Petrushin who was incredibly capable and helpful in dealing with our challenging requirements. I would recommend him and this dealership to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent service

by Mike on 09/09/2019

Ramsey Subaru made the car buying experience the easiest possible. Alex was a huge help and the rest of the team provided a great overview of my new vehicle’s capabilities.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Just for an Oil change .... and was treated like a star

by Ant1nine on 04/17/2019

As soon as I pulled in the express service lane I felt like a ⭐️. Two people were approaching the car and I did not even put it in park. One of them being Danielle, the other kid I remember because he helped me with my wife's car I'm sure his name was Rob. Well Danielle's been great , welcoming ,very informative and professional. This is my second time here and the staff in all have been great. Thank you guys it's been a pleasure ever since I set foot in sales.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thanks!

by Firekeeker10 on 03/20/2019

Kathleen Jergensen was very helpful and well versed in the features within the car... easy process. Thank you :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Don’t trust

by Drew64 on 02/18/2019

I’m went to Ramsey Subaru after visiting another dealer first. Went to compare prices. The first sales,girl I saw was very good. Gave me prices on two trims with different options. The prices were pretty good so I asked her via e mail if tax and fees were in the prices. She stated that Alex would be handeling the deal going forward. I e mailed him a got a confusing e mail back. Then went back to talk about trade in and numbers. I was offered 500 below blue book value for my old Forester. Alex telling me it would just go for parts as mileage too high. Was at 153000. Granted I already had a price for trade in from other dealer which was 2300. Also had price of car I was going to negotiate. Alex was not very much into this sale. Just told me he could get any car I wanted as large dealership. I went back to first dealer and negotiated a little more and finally put a deposit down. To this day still never heard back from ra,set subaru. Usually a dealer will follow up but nothing. Shows me dosen t care.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Amazing Experience

by Salina3 on 02/14/2019

I had an amazing experience at Ramsey Subaru. The sales manager Josh made sure I was completely comfortable with the purchase of my new vehicle and he took the time to go over everything with me. The assistant sales manager Alex also made sure that I was comfortable with my new vehicle during the pick up problem. The entire experience from start to finish was perfect! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very poor

by Moshe on 01/26/2019

If you enjoy the "sales Manager game" go there. If you want a responsive honorable dealership, go to Liberty Subaru. Ramsey subaru sales is not responsive has very poor customer service and did not treat me fairly. Stay away.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Pleasant Purchase Experience

by Drpatob22 on 11/13/2018

My new car purchase at Ramsey Subaru was by far the easiest, most organized and professional car buying I have ever been through.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Repairs completed; car left dirty and covered in artillery fungus

by Garbs1070 on 08/21/2018

I brought my brand new 2018 Subaru Crosstrek in for service to the Ramsey Center on 8/11. They were installing a blue lightwell illumination kit, as well as fixing an area of the paint on the rear spoiler (had some bird poop on it when I bought the car). Both repairs were done well and look great. My service associate was John Kane, who is excellent. Follows-up and very friendly. However, the 2-person welcoming customer service people are worth mentioning. Only one of them was rude, the one on the right when coming in through the door, brown hair, Latina American, just not nice at all. Further, when picking up my car, the inside was filthy. They did not use any type of paper product on the floor mats on either the driver or passenger side, leaving the new floor mats covered in dirt. The driver side door sill had foot scuff marks all over it; the passenger side floor mat was just as filthy. The car was not washed. The worst is that the car was covered in what is called "artillery fungus", which is caused by organic mulch -- this must have been where they parked the car overnight, or at the vendor who fixed the paint issue. The car was covered in this fungus. I had to have the car washed immediately upon getting it home.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent car buying experience - Quick, Honest, Easy!

by 2018SOBack on 05/07/2018

Thanks to Alex, Bailey, Shane, and Chris for helping me find the perfect Subaru for my family! We all love the 2018 Outback. See you next time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

FRUSTRATIO

by civgin10 on 02/22/2018

A meeting that everybody will come across. First, they approach you like their prey and once they take what they need from your they will leave you aside. at a later time when you need to reach the people that were running around you earlier, they will not respond to your calls or voice messages, you need to also try sending them a couple of emails. And if you're lucky you will hear back from them, if not you need to try again. For the vehicle that i decided on i was told that i had to wait for two weeks, as it was en route to the dealership. My credit score was pulled the same night, contracts were signed, and i also gave them a deposit of 500$. According to my contract i was going to pay 636/month for 72 months. We left the dealership, and i was amazed at how smooth everything went. After many failed attempts to reach them, about 3 weeks later, I was able to find out that the vehicle had arrived at the dealership. They said we could go and pick it up any time. However it did not turn out as promised. 14 different banks pulled my credit after the phone call! When we called to find out about the inquiries, they stated i need a co-signer and i had to question them why, as everything had been already done. They could not give us any response that made sense. I asked for my money back (deposit) and told them i didn't want to work with them. They said they need additional time to see what they can do. As a result, i still have not received my deposit back - it has been well over 2 weeks now. However ---- I ended up buying my car from another dealership close to my house (Bill Kolb Jr. Subaru), at 0% for 63months, for the same price - and instead of 4 cylinder, i got a 6-cylinder with 100,000 miles bumper to bumper protection. The best outcome is, I got a better vehicle for the same money, so there's that. My advice is, stay away or do not sign any paperwork for a vehicle that is not present.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
about our dealership
Google Map