Customer Reviews of Woodfield Lexus
Review type:
Amazing purchase experience
Best service department
by Lucille McKenna on 08/27/2025Service department NEVER disappoints. Easy to wait, and car is delivered promptly. Service advisor is always helpful and professional.It is always our pleasure assisting you with your service needs. Thanks for your kind words. Your support is appreciated.
Amazing purchase experience
by Eric Wampler on 08/18/2025This purchase experience was very easy from start to finish. We purchased a SUV that is in high demand, and the staff at Woodfield Lexus made it a great process. A special shout out to Dan Rosen, who was friendly, helpful, knowledgeable… and professional. Wouldn't hesitate to buy our next car from Dan and Woodfield Lexus and will absolutely recommend to our friends, family and clients. Woodfield Lexus is the BEST Lexus dealership in Illinois, if not the country!Thank you for being a long-time loyal customer. It’s always a pleasure working with you, and we truly value the relationship we’ve built over the years. We look forward to continuing to assist you for many more to come. Thank you again for your continued trust and support!
?
by Matt on 08/15/2025Tino went above and beyond couldn't be happier with his service. From the time I walked in (without an appointment) , with updates on the vehicle, to pick upThank you so much for sharing your thoughts—we truly appreciate your feedback. We're here to take care of all your service needs and are always committed to providing the best possible experience. Your continued support means a great deal to us.
Outstanding service
by VJET on 08/07/2025I brought my GX550 in for it's first service visit and was greeted by a polite young man, who brought Eric over to get started on the iPad check in. Eric walked me to the pleasant and well stocked waiting lounge, where I had less than an… hour wait. It was all around a very pleasant experience.Thrilled to hear your visit was pleasant! That is our goal. We appreciate you sharing your thoughts. Thanks again!
Excelent Services
by Teo Gomez on 08/05/2025Professional and friendly.Thank you for your wonderful words and the 5 stars! Your support is truly appreciated.
Recall service
by Michio Takeda on 07/31/2025Was done timely.Thanks for sharing. Your support is appreciated.
Initial 5000 Checkup
by Bill on 07/31/2025Service people were very friendly and good. My car was only getting an initial check up but it was done within the time I was told. This was at no cost.Happy to assist with your service! Thanks for sharing.
???
by Service Appointment on 07/25/2025The service staffs are readily available to answer questions and guide customers through the process.Always happy to help with your service needs. Thanks for sharing and for the 5 stars. We truly appreciate your support.
Lexus
by Angelo on 07/14/2025Courteous and prompt Very thorough.Always happy to help! Thanks for sharing. Your support is appreciated, Angelo!
Roadside Drama
by Bob Fox on 07/14/2025I must say how great Tammie is. Tammie is nice, calm, patient, funny, efficient and professional. I interrupted her day on Wednesday with car trouble on the shoulder of I 290 during a rainstorm and she talked me off the ledge. Tammie had… me back on the road in no time without a worry. I always ask for Tammie by name! Bob FoxGlad we were able to help! That can be a bit scary. We are so happy things turned out okay. Thanks for sharing. Your support is appreciated.
Good Service
by Mark on 07/14/2025Standard 35,000 mile service was done quickly. Waiting area is very clean and nice and stocked with water, coffee, tea, and snacks. Erick talked me through everything they would do, and they washed the car and cleanted the front floor… mats thoroughly. Service took 30 minutes less than promised.Glad we were able to accommodate your service needs and things went so smoothly. Thanks for sharing. Your support is appreciated.
Great Sales
by Lawrence Turzynski on 07/05/2025Great selection of cars. Jimmy Stark is the man!It was our pleasure assisting you with your new car! Thanks again and we hope you are enjoying your new car and wish you many happy miles!
Outstanding Experience
by John Flores on 07/04/2025Outstanding car buying experience at Woodfield Lexus in Schaumburg. Robert, the General Manager made us feel extremely comfortable by welcoming us personally into the dealership. Our salesperson Adonia walked my wife and me through every… step of the buying process as if we were family. The vehicle was spotless and ready to go when we arrived. Jake, the tech guru, guided us through all the vehicle settings, controls and functions. Five stars to everyone; couldn’t be more pleased with our new Lexus and the entire experience.It was our pleasure assisting you with your purchase, John! We look forward to working with you on your Lexus needs moving forward. Thanks again for your purchase and for the wonderful review! We hope you are enjoying your new car and wish you many happy miles!
best cars best service
by Ali Gordon on 06/19/2025As always, Josh and Dan gave us white glove care. The nicest, easiest transaction with the best team. I will never get cars from anyone else ever. These guys and this dealership are the best of the best. My car is not only beautiful but I… have never felt safer and more cozy in a car in my life. Only go see these guys!It is always our pleasure working with you, Ali! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!
Easy Purchase
by Melody on 06/19/2025Pat Chan was a no-pressure sales person, and I really appreciated that. Once I decided to buy the used 2024 Camry LXE, they patiently waited to cash my check while it took a few days to get $'s into my account.Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you man happy miles!
Fast, Easy, and informative
by John Zydlo on 06/13/2025Easy to make appointment. Given a good price, done fast. Have not had bad experience since I bought the CRVAlways happy to help! Thanks for sharing. Your support is appreciated.
Great Experience Again
by Cynthia on 06/05/2025I knew coming back to Woodfield Lexus for my next car purchase would be a great experience again. Jimmy was professional, knowledgeable, and friendly. I am very pleased with my interaction with Jimmy and my new Lexus!Thrilled to hear your experience went so well, Cynthia! It is always our pleasure assisting you with your Lexus needs. Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many miles of smiles!
Five star service
by Christine Krzystofczyk on 06/05/2025From start to finish, everyone we worked with was top notch. The video by the serviceman made the experience truly transparent. It’s great to feel such a level of confidence in a dealership. Also love the pick up and delivery service.We are thrilled to have you as our customer and look forward to continue to work with you on all your Lexus needs. Thanks for sharing. Your support is appreciated.
Rx450h
by Pat on 05/17/2025The sale went very smoothlyGlad we could help with your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!
Top Notch Dealership!
by Jan on 05/05/2025This dealership is beautiful! The people are friendly and knowledgeable. Wait time was reasonable.Glad we could help with your service needs. Thanks for the 5 stars and sharing your thoughts.
Tammie rocks!
by Amy P on 05/05/2025It's always a pleasure having ,my vehicle serviced at Woodfield Lexus! Tammie goes above and beyond! At my recent appointment for a regular maintenance check-up, I showed Tammie some black marks on my white car. I thought my paint was… scratched. She had the paint buffed out and now I am good as new! If you are need of service, call and specifically speak to Tammie to schedule whatever you need!It is always our pleasure assisting you with your car! Thanks for sharing your thoughts. Your support is appreciated.
WELCOME TO WOODFIELD LEXUS
Admittedly, there are quite a few auto dealerships in the Chicagoland area, but we here at Woodfield Lexus are an excellent choice for a new or pre-owned Lexus. Since Schaumburg isn’t too far from Chicago, we are happy to supply Chicago drivers with great Lexus cars. Schaumburg, IL, where Woodfield Lexus is located, is a quick and easy 30-mile drive from Chicago, so if you’re looking for a great car-buying experience, a quick trip west on the Kennedy Expressway will place you in right direction for the car of your dreams from our Lexus dealership.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
Thank you for being a long-time loyal customer. It’s always a pleasure working with you, and we truly value the relationship we’ve built over the years. We look forward to continuing to assist you for many more to come. Thank you again for your continued trust and support!
by jjoern on 08/20/2025