Customer Reviews of Friendly Chevrolet
Great Service
byon 05/01/2020
I was very nervous to purchase a vehicle for many reasons, but I will say that everyone at Friendly Chevrolet was very friendly, honest, polite, and professional. I am very happy with my purchase and the process was so much easier than I thought it would be. Thank you to all the staff at Friendly Chevrolet this was definitely a 5 star experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great "Friendly" Service
byon 02/05/2019
I purchased a new silverado akd the experience was some of the best ive ever had. Larry Wilson was my salesman, and he was kind, proffessional, and knowledgeable. I would highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Poor Internet Sales Team
byon 07/13/2018
Found a new 2017 Suburban through edmunds connection with Friendly that appeared to be a reasonable price. Allowed dealer to contact me via edmunds web inquiries. Internet salesman called me and we discussed the auto. I made an offer that the salesman said he would write up and deliver to the sales manager and call me back. Never heard from the salesman or anyone else at Friendly again. Called them 2 days later and they said the salesman would give me a call. Again, never heard back from anyone. Puzzling that they would turn down the opportunity to make a sale. It would have been nice to at least received a call back saying they rejected my offer and would like to negotiate further. Maybe they never had the car the first place. Or maybe they were hoping that giving quoting me a great internet price would get me in the door and then tell me the car is either no longer available or hit me with a bunch of extra dealer fees. Guess I'll never know.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Finding my dream car
byon 05/27/2017
They are indeed the Friendly Car dealership .Everyone went above and beyond to help me get the car I wanted
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Car Purchase
byon 03/27/2017
We drove up to the dealership and were greater in the parking lot by Jorge. I told him what I wanted to look at and he immediately started looking the car up. He got the keys and off we went on a test drive. He was extremely nice and helped us in any way he could. The whole dealership was nice. Such a great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 Malibu Hybrid
byon 12/14/2016
Most unprofessional group ever. They advertise one price and it goes up and down weekly. Confirmed price before driving almost an hour and they said that price expired yesterday. Bait and switch deal, they added a $4095 dollar wheel option before I got there at my appointment date and time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Sales - Jimmy Crenshaw
byon 09/14/2016
I had a great experience at Friendly. It was probably the easiest car buying experience I have had. I was still questioning my enthusiasm to purchase a new vehicle, but Jimmy had it cleaned and washed when I arrived and I never had a second thought. He was pleasant and I felt as if he worked hard to make the deal for me considering I owed only $435 on the vehicle I traded. I own 3 GM products and overall I feel they are the best vehicles on the road. My wife drives a 2008 Equinox and a 2016 Acadia and we have had problems out of neither. I plan on buying our next vehicle from Friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/20/2016
John Subia was great! When we arrived he greeted us in the parking lot. He took us inside offered us a drink and asked us what we were looking for. He wrote down all of our must haves/wants/don't wants. The first truck he brought up was really nice but a little more than we needed. The second truck was perfect! After working out the numbers he sent it back to be prepped for delivery while we waited for finance. Once in finance Jimmy Scales did an excellent job. We were only looking into getting GAP but he showed us the value in getting an aftermarket warranty so we ended up getting both. After all was said and done we then met with the concierge and John to go over the On Star Setup and then we were on our way. Everything was so smooth and easy. Friendly really has a great process. This was our second Chevy to buy from Friendly and when we are in the market for another vehicle we will be returning to Friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 05/18/2016
I could have bought my new Malibu at any Chevrolet dealership, but the reason I bought from Friendly Chevrolet is Langley Johnson. He kept me informed of what was available via internet, photos, etc. He was persistent but not over zealous. Mr. Johnson is why I bought at Friendly Chevrolet. Love my car and thanks to him, I was able to get it at a price that worked for me!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great service and clean facilities.
byon 02/21/2016
All great and fast service. Alex help me through the processed and he was really helpfull and professional
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Good Car Salesman!
byon 01/17/2015
Over the past year we have purchased 2 vehicles from Daniel Ramirez. He is kind, personable and always willing to answer our many questions. Other dealerships made us feel like we had wasted their time if we didn't make a decision right then Daniel has made the process very easy and stress free. We've made him the family car-salesman, and we'll be back in the future to work with him again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best buying Experience!
byon 11/14/2014
Low Pressure, knowledgeable and friendly staff, cost efficient, very refreshing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing Service
byon 11/05/2014
Amazing customer experience. Friendly Chevrolet defiantly owes up to their name. Once I walked in I was welcomed and treated like royalty. So thankful and grateful for their experience in car buying. They defiantly go over and above then any other car dealership. Thank you again Daniel.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience!
byon 09/11/2014
I purchased a 2014 Camaro ZL1 from Friendly Chevrolet and worked with Michael D., as well as Marty. Both of these guys really made sure I got everything I wanted and really made it a pleasurable experience. We had a few hiccups in the process, but Michael and Marty took care of them in a respectable fashion. Overall it was a great experience and they will really go out of their way to make sure you are happy with your purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
good sales department
byon 06/19/2014
I had a very no hassle experience and would use them again. They give you their bottom price and leave it as that.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Friendly Chevrolet Lives Up to its Name
byon 04/29/2014
When I needed to buy a new car, I started looking online. I received a no pressure email from Oscar asking if he could help. I explained my situation and what I needed. Oscar made a suggestion regarding a vehicle they had on the lot. When I came to see it, it had been sold. Oscar quickly showed me another vehicle with less mileage. I took a test drive and told him I would come back. I went back two days later and bought the car. I was in the dealership for about an hour and left with a great little car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A new car buying experience
byon 02/22/2014
Let's face it, When you think of going to a car dealer to purchase a new vehicle, You prepare yourself for all the games most of them play. There's the "I need your keys to check the mileage on your trade-in" or the "Let me see your I.D. so we can run your credit". ... Then once they have your keys and drivers license, just try to get them back before they've pressured you into a car and a payment nearly $200 more than you budgeted for. THERE WAS N-O-N-E of that with FRIENDLY CHEVROLET in Dallas Texas !!!! I walked in, spoke frankly to the sales man asking him to shoot from the hip with me, and we discussed what I wanted and what kind of payment I wanted to have. When you tell a dealer what we want our monthly payment to be, You can pretty much guarantee that what they're going to come back to you with is going to be a couple of hundred higher. This way when you tell them there's no way you can make a $550 car note each month, it won't sound so bad when they pressure you into a $400 payment instead. That's why as buyers, we tell them between $50-$100 less than what we expect will be the payment we can afford. ........ Does all of this sound familiar??? WELL FORGET all of that hassle when you go to Friendly Chevrolet !!!! ... I mean it, This place is a car buyer's dream. It's the way car buying SHOULD be. I walked in, told them what I was looking for, what kind of a payment I could afford, and exactly what they could expect when they ran my credit. And oh yeah, I knew I would have a couple thousand added to my new purchase as I was still upside down in my trade-in. Josh (My Sales Man) worked to get me exactly what I wanted, and what I would be happy with. But in the end, I was setting the bar too low yes LOW !!! I never thought I would be able to drive out of there in a car that I was the first owner of, AND it was absolutely loaded with options I thought I would never be able to afford. I went in looking for a Used car, and I qualified for a used car. But once we found one, The finance manager came out and told me he also had a brand new car he could sale me for the same price. He asked me if that was something I would be interested in looking at or did I want to go ahead with the used purchase? .. Absolutely no pressure, just an offer if I wanted to take it. I test drove the NEW car and even though Josh had gained my trust (Which I do not freely give to car salesmen) I questioned the sincerity of the finance manager who was saying I could get this great upgrade for the same price and payment. .. AND by buying a NEW car, I would get extra perks like free car washes for life, 10 oil changes in 5 years, and more. In the end, I got an AWESOME car that even my closet friends could not believe I was able to qualify, with a car buying experience like no other car Ive ever purchased, at a payment that was $5 LESS than what I was paying on my now 10 year old trade-in. Anyone whos serious about buying a new car owes it to themselves to go see Josh at Friendly Chevrolet in Dallas. I really felt that Josh was there to find what I was looking for at the price I was willing to pay. Josh worked extra hard for me. My credit isnt the best, but I do have a strong car buying credit. If youre thinking of going, PLEASE print this review out so Josh knows what a great job he did, and tell him Bill Barringer sent you. Hell know what kind of service YOU expect to receive. I would close this by saying Good Luck .. But luck is not needed at Friendly Chevrolet. Just a little bit of honesty and a whole lot of looking for a better car buying experience. Go to Friendly,,, and enjoy your new car !!!! -Bill Barringer
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Professionals!!
byon 01/07/2011
Jamal Dean was extremely professional and went way beyond the call of his duties to make sure we receive the vehicle that we wanted. Our experience with Mr. Dean has been great would recommend his services to all. Thank you to Friendly Chevrolet for their sales team it was a very pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
We are deeply honored to have served Dallas for these last 60 years, and will strive every day to make your experience a Friendly one. Bring your family in to meet our family, and see for yourself why Friendly Chevrolet is, and has been, the #1 Chevy Dealer in Dallas.
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