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Leif Johnson Ford

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Customer Reviews of Leif Johnson Ford

27 sales Reviews
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4 out of 5 starssales Rating

New Car putchase

by Leif Johnson ford on 12/24/2020

Leo Light sales rep and their finance dept at Leif Johnson Ford in Austin Texas handled my out of state purchase of a 2020 GT350 professionally and pleasantly, They made it easy to place the order, keep me updated on the progress of the order, and handle everything on the backend with filthier financing dept. They even assist in watching s as nd recording how the car was placed in the intrrdtste transporter for a 1200 mile trip to WI I would definitely recommend them for any one locally or nationally to make a purchase from high fndcrr Str oecialtu vehicles you regular cars s as nd trucks. 2 thumbs up

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New purchase

by Purchase on 01/10/2020

Greg Schieber was awesome. He made the process smooth and with our pre-approval we were able to take care of most over phone which was fantastic. He covered everything and had amazing customer service. Leif Johnson Ford staff all around was awesome they delivered our new truck after accessories were installed and everyone from start to finish was awesome. We are very thankful for the smooth process:)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thanks again toe the LJ team

by B W on 12/15/2019

Kudos to David and the team for sticking around late Saturday while we reviewed the new 2020 Explorers! This is my second new vehicle purchase from Leif Johnson, almost 10 years after picking out my 2010 Escape. Although I ran an exhaustive research online across various makes and models, checking out the new features and a test drive with David really helped to cement my decision. Thank you, team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lowest Price Around. Informative / Patient Sales Rep

by Garcia on 11/26/2019

I price watched all year. I emailed and spoke w/ many sales reps. I even test drove a few cars. Leif Johnson Ford beat the nearest comparable vehicle by a few thousand dollars! Sales rep David Beauchamp was extremely patient and accommodating w/ me. Was also very knowledgeable Re: features, options and offerings. He complied w/ all my demanding requests and got me a modest tire upgrade and window tint for free! Most of all, he got me in the car I wanted for the best price around = a finely tuned, good looking, 2019 Mustang Ecoboost in my favorite color, sweet rims and the options I wanted most. J. A. Garcia

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Really awful customer service

by Rgoss on 07/31/2019

Let me preface this review by saying that we are not complainers or reviewers. In fact, my reviews for Lief Johnson Ford are the first I have ever left. Our experience with Leif Johnson Ford was the worst car buying experience we have ever had. The customer service we received was subpar at best. There are much better and more knowledgeable dealerships out there so I recommend you do your homework and read the reviews: they speak for themselves. They do not care about having good customer service, only their bottom line. Better dealerships to look in to from personal buying experience since 2015. Stanley Ford in Eastland Bill Fick in Huntsville Ryan Ford in Sealy Ken Stoepel in Kerrville Buyer Ford in Comanche

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing experience thanks to Raphael!

by Brie on 07/06/2019

I had an amazing experience here thanks to Raphael! He made sure I got the car I wanted and went out of his way to find one with all of the things I asked for. He made me feel so welcome, like family. I may have only been there for a few hours to buy my car but he made the whole experience great. I will be looking for him in the future for any questions and obviously future purchases. I'll also be sure to recommend him to all of my friends and family or anyone I know of looking for a Ford. I can not stress enough how amazing he was to work with. I left with a new car and a new friend, the experience was truly amazing. Do yourself a favor and if you're looking for a new car, go to my new friend Raphael! He will make sure you get exactly what you are looking for and leave you with a smile on your face!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Superior experience

by Ransom0813 on 09/28/2018

This is the second vehicle that we've bought from Leif Johnson. Each time the staff has been courteous, the sales professional honest and helpful, the car excellent, and the experience superior. I couldn't recommend Leif Johnson more for your consideration on your next car purchase. Ask for Leo Light next time you're there!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Outstanding

by luannfuller on 08/29/2018

Chad Christian was great to work with. I told him where we needed to be and we worked together to get there. He also worked around our schedule and went the extra mile for us. I am not a fan of the location so Chad adjusted for me. Have to say....I have been loyal to another dealership for many many years until now!! NINE car loyal. THAT says a whole lot!! Look forward to many more years and cars to come! LISA FULLER

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wonderful experience

by Dan_FXST on 01/27/2018

I had a very good purchase experience with Sara at Leif Johnson, she was patient, addressed all my questions, returned my calls etc. I will be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Awesome sales team

by GT500_owner on 11/11/2016

We have used Leif Johnson several times in the last year for our car buying needs. Oscar Pulido has been an awesome salesman!! I normally do not like to buy vehicles because of the time it takes and the stress of it. But we have gone to Oscar 3 times in the last year and he has made each experience extremely painless. Also thank you to Ryan Fisher in finance. We have received amazing service and great deals from him as well. Thank you so much for restoring my faith in dealerships :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

Please update your facilities

by SlyMosquita on 10/01/2016

I really liked the salesman in general they were very friendly but the store it self was awful! It was no run down and the restroom was nasty! I thought selling me a 75,000 truck you could at least update your facility to match the price tags on the trucks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

They Made Me Feel Like They Were Working For Me and No One Else

by ZNDRZEAL on 08/25/2016

As an OEF veteran, this was the best dealership, car buying, and car shopping experience I have ever had spanning three states and six cities. Instead of having to haggle for the best possible deal, Leif Johnson put it on the table from the beginning. And when they were able to make it cheaper, with less interest (0% for 72 mo.), and a significantly smaller down payment ($0.00), they showed initiative in offering it to me. Especially after such a horrible experience with Mac Haik, my experience with Leif Johnson was amazing! The other dealership trapped me into a purchase, offered no grace period, and epitomized sleazy used car salesman stereotypes. Initially Mac Haik tried to lie (blaming laws); when told to cut the BS after researching the law and speaking to the Texas Attorney General's Consumer Protection Division, they hid behind the unfair laws that were in their favor and refused to speak to me when mentioning the counsel of a lawyer. This was after informing them of the dire financial situation my family was in after being in an accident and my only other car experiencing extremely expensive mechanical and electrical failures shortly after transitioning from active duty military service. Unless your economic status is above upper middle class or your credit score is above 800, NEVER go to Mac Haik or even give them the opportunity to sleaze away your hard earned money. Go to Lief Johnson and you will likely not even consider shopping around further. My sales representative, Thomas Almaraz, [contact info removed], was superbly helpful, flexible, friendly, approachable, and made me feel like he was working for me, not a greedy dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales Teams matter.... Dealership matters

by jschellhase on 08/16/2016

I had the best sale experience for a new truck that I have ever had. I had gone to 3 other Ford dealerships before Leif Johnson and sent a note on the internet stating what I wanted and what I didn't want (including in the sales process) and got a personal call from the Sales Manager who introduced me to Leo a sales director there who has a background in mechanics. Leo called and I was in a truck 3 days later. I was so resistance-free and BS-free and didn't feel the need to continue shopping for dealerships as I got to trust Leo and knew that I couldn't do better. This is my first purchase at LJFord, but I have owned nothing but Ford's for many years and the dealership was the most painful experience. Leo is worth seeking out here....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Friendly and Welcoming

by krismichelle5 on 07/22/2016

I recently purchased a 2014 (used) 4Runner from Leif Johnson Ford. Thanks to Scott Webb, Dave Christian, Ryan Fisher, James & Tim Hartsaw - I had a GREAT experience! I found the vehicle I wanted through their Inventory website and the vehicle was conveniently pulled up front when I first visited the dealership. Everyone worked together to get me out of there in very little time and it was as painless as possible... even more so than I could have hope for! Dave and Ryan worked on my loan approval while James entered my information in to the application. I was literally signing paperwork in less than 2 hours. The vehicle was perfect except for a couple of little things, and that is where Scott and Tim help me out. They organized for me to get a remote start and new tires on my "new" vehicle, and I brought it back a week later and it was all done and REALLY perfect by the time I got off work that day. I would definitely recommend Leif Johnson Ford to anyone who is looking for a new or used vehicle! I will be going back in a few years, whenever I am ready for another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Thank you for a great experience.

by ThankYouGuys on 06/06/2016

I scourged the internet to find the exact car I was looking for. It just so happened to be at Leif Johnson Ford in Austin. It was a busy day at the dealership. Everyone was friendly and courteous. Joe Gaffney was our salesman. He was very informative and thorough with the details of our selection. He also was patient when we accidentally called Grandpa and had a conversation with him as we paired our phone to the car. Ryan Fisher had the same demeanor that Joe did. He was friendly and thorough with our paperwork and made it a pleasant process compared to other car buying experiences we have had in the past.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

I recommend

by alearz on 06/08/2013

I have been shopping for a car to lease. I dropped into Leif Johnson Ford interested in either a Focus or a Fiesta. Randy helped me out. Even though I was only shopping that day and didn't intend to buy, he worked really hard, and spent a lot of time helping me get the information I need to make a decision. I test drove 3 cars and he was patient with me and I never felt rushed. I gave him my credit score, told him the payment I was looking for and he came back and told me how much I would need to put down. Randy set up a good amount of offers, and they were good starting points. In the end there was pressure to buy that day, this is to be expected. When I reiterated that I'm test driving other cars, and looking at other offers and that I would narrow it down to 2 or three and come back and have them run my credit, they were respectful of my wishes. These guys want to sell you a car and make the most money they can, so it is important to do your research before you go in. This is true of any car dealership. That being said, unlike a lot of dealerships, they will give you the space to shop, and they are eager to work with you. If you have request they will work with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great Buying Experience

by fordman43 on 05/29/2013

Had the exact car I wanted, closed the new sale and tradein in two phone calls, picked up my new car the next day. Couldn't have been easier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by fordman43 on 05/18/2013

Quick response, quick quote, new sale and trade-in prices negotiated over the phone, deal consumated the next day. No tricks, very professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starssales Rating

took their sweet time...

by frugallady on 04/15/2013

I inquired about a listing on edmunds and after I gave the sales person my requirements he assured me he would get back with me, but never did. I guess they aren't hurting for business. Probably ought to go to a dealership that wants your business. Not this one...

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
1 out of 5 starssales Rating

Don't do it

by jv082412 on 08/25/2012

No stars. The most horid car buying expierence of my life. What the salesman said was never so wrong when it came to signing time. Free for life oil changes turned into only the first one is free. The extended warranty triple in price from the sales floor to back room financial office. Go outside of Austin to buy. These guys are [non-permissible content removed].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
3 out of 5 starssales Rating

Third time is NOT the charm

by dvillarreal on 03/26/2012

I saw a Ford Fusion on the dealers website listed as an Internet special. I printed out the information with the price and stock number to take with me. When I got to the dealership, the salesman could not find the vehicle so I had to pick another. They did not even try to match the internet price being how the other vehicle could not be found. The negotiation process took much longer than was necessary being how I filled out an online application to get pre-approved. The last vehicle that I purchased from this dealership was financed through Ford Credit, and I paid that loan off 6 mos early!! They treated me like I was a first time buyer with shaky credit as opposed to a 3rd time buyer with good credit. Just for the record, my credit is good. The vehicle that I traded in was in great shape, and they still tried to lowball me on the trade value. Not a good way to treat a repeat customer! I am quite happy that I was able to drive off the lot with a new car with a payment that I can afford, but I am disappointed that the dealer did not meet my expectations. I let them know what my expectations were before I ever set foot in the door. The main reason why I came back for another vehicle was based on the way the salesman treated me when I bought my 2nd vehicle at Leif Johnson. I wish he could have been there to sell me my 3rd one. He was a real pro! These guys have no idea how close they came to blowing the deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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