Customer Reviews of Kendall Honda of Eugene
Fabulous purchase experience
byon 04/11/2024
The sales person was knowledgeable and courteous. After trying other dealerships, I found one that met my expectations. The price was good and the sales person explained what was included and what was optional. No hard sales to buy something I didn't want.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fabulous purchase experience
byon 04/11/2024
The sales person was knowledgeable and courteous. After trying other dealerships, I found one that met my expectations. The price was good and the sales person explained what was included and what was optional. No hard sales to buy something I didn't want.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
overpriced parts and labor
byon 02/26/2024
noticed my fog lights stopped working after getting battery replaced, couldn't see anything wrong with the wiring and didn't think to look at the relay because I thought it was sealed. they found water damage and quoted me just over 400 for parts and labor. depending on the store the relay is anywhere between $7 and 20. if I took my time and included opening and closing the hood, I cam get it done in under 2 minutes. this isn't the first time I've seen overpriced parts and labor and I'm tired of it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Kendal Honda Service
byon 11/10/2023
I had a scheduled appointment but they were able to get me in early. Craig, the service rep was wonderful. He addressed all of my questions with a smile.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda Eugene for the win!!!
byon 10/20/2023
Zach O'sheedy made this one of the best car buying experiences I think we've ever had. We were in a tough situation getting out of our current lease and having trouble getting anyone else to work with us and our budget. We ended up finding Zach and the Kendall Honda dealership located 2 hours from us and from the beginning, he was extremely helpful and understanding of our situation. It took about 3 weeks for us to work through our current lease and schedule a time for us to drive out to Eugene to finalize the deal. Zach and his manager Cameron were patient, understanding and focused on making sure we got a deal that worked for us. I can't say enough nice things about how Zach and Cameron helped us out in a difficult situation.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Honda purchase and service.
byon 10/19/2023
Purchased our Honda from Kendall and recently had recall issues and a service performed. Very happy with the way they dealt with the problems.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda of Eugene
byon 10/03/2023
Kendall has provided me with outstanding service in choosing and buying my new 2023 Honda Pilot. They helped me every step of the way, and have called with follow-up care and concern, as well. They have been so polite and caring. I would recommend them to all.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda
byon 08/22/2023
Very courteous and thorough.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
excellent
byon 06/26/2023
the service was excellent , and I got a ride home and picked up when the service was completed. All went well
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda service
byon 06/16/2023
Excellent service with professional and friendly customer care
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Yearly alignments?
byon 06/16/2023
Overall we have been satisfied with Kendall Honda service. I first posted about brake fluid change - they now only ask every 2 years ( or less). But now I’m told I should have a front end ( back end) alignment every year! Seriously? Engineer. Mechanic. Race car builder and driver. Ps. Make sure your washer fluid tank is full.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda in Eugene, OR
byon 05/23/2023
I had a very positive experience at Kendal Auto in Eugene, Oregon. My salesperson, Lee was knowledgeable about the car I was interested in and I felt no pressure to buy which was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda of Eugene, OR
byon 05/19/2023
What can I say that hasn't already been said of this dealership and the dedicated people who work there---they are the best when it's ordinary maintenance or oddball problems like we just experienced---Kendall Honda/Accura takes good care of it's customers.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service visit
byon 05/12/2023
Excellent, prompt and on time. Finished car early and notified me immediately
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Nicholas
byon 05/09/2023
Excellent service. They helped more than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding Experience
byon 05/08/2023
The sales person Lee was kind knowledgeable and useful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Kendall Honda
byon 04/06/2023
Bought 20ll Accord at Kendall Have serviced car too!! Daughter and Son Both have Hondas Need I say more??? Great Product And Service!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you, Kendall Honda of Eugene!
byon 04/03/2023
I have been a customer of the Kendall Honda dealership in Eugene for over a decade, and I am very grateful for the professional help and excellent services that I received from the sales associates, managers and the service dept. I feel that the leadership and management at Kendall Honda truly care about customers' needs and are willing to go the extra mile to help. I have always been treated with courtesy and I would always go to Kendall Honda for my car needs. I have great respect for the Kendall Honda dealership and their staff, and value highly a long-lasting work relationship with this outstanding business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Reliable service
byon 03/25/2023
I brought my car in for complete evaluation and feel the service person was caring and helpful in explaining the needed updates. Work was completed on time as promised!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Service
byon 03/02/2023
I took my CRV in for scheduled maintenance. The maintenance was done quickly and efficiently with excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Service
byon 02/28/2023
Basic 30,000 mike service. Waited and completed in time frame mentioned
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 02/21/2023
Our sales person Lee was great. He never pressured us to buy the car. Was very knowledgeable about all the features and options. He kept us updated as we moved along the purchase process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Our mission at Kendall Honda is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate, as well as the environment. It means going above and beyond every day for the people who mean so much to us-our customers.
1 Comments