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Kendall Honda of Eugene

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Kendall Honda of Eugene
846 Goodpasture Island Rd, Eugene, OR 97401 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
4.67 out of 5 stars (73)
Recommend:
Yes (8) No (1)
Service Rating
4.76 out of 5 stars (90)
Recommend:
Yes (24) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
overpriced parts and labor
Written by wes-honda on 02/26/2024
noticed my fog lights stopped working after getting battery replaced, couldn't see anything wrong with the wiring and didn't think to look at the relay because I thought it was sealed. they found water damage and quoted me just over 400 for parts and labor. depending on the store the relay is anywhere between $7 and 20. if I took my time and included opening and closing the hood, I cam get it done in under 2 minutes. this isn't the first time I've seen overpriced parts and labor and I'm tired of it.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Genesis Pittman on 03/12/2024
Dealer Response
Our manager would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4334. We look forward to hearing from you.
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