New York Dealerships - Mazda of New Rochelle of New Rochelle New York

Sales Reviews

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Sales Rating DON'T BUY A CAR HERE Written by ibiubme on 04/27/17 07:26:04 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I walk into the dealership knowing exactly what I wanted and what price I wanted to pay. I put a deposit down to hold a vehicle while also canvassing other dealerships. Two days later, I request my money back since I found a better deal elsewhere. 10 days later, several phone calls to employees Ni...
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Sales Rating Excellent experience! Written by openroad on 12/06/16 07:55:22 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I just leased a new 2017 Mazda 6 from Mazda of New Rochelle. They pride themselves on giving the customer a great experience, and I can say my experience there was excellent. Kenneth was very helpful from the first time we spoke on the phone down to showing me the features of the car as I was about ...
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Sales Rating [non-permissible content removed] - SERIOUSLY AVOID AT ALL COSTS Written by johnnys7 on 09/14/16 10:50:26 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

First review, of anything, ever! If there was a negative 1 billion stars i would use it for this [non-permissible content removed], that's how bad this place is. Went there to view a used car listed on their website. Spent an hour with a sales person, took the car for a test drive, came into the ...
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Dealer Response

John, I apologize that your recent experience at Mazda of New Rochelle was less than pleasing. We want every customer to leave our dealership with a smile on their face, which is why I am so disappointed to learn of the impression your visit has left you with.... Read more

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Sales Rating Lilly is great Written by CX_9_2016 on 07/27/16 01:40:12 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Lilly is great. She is very client oriented and will help you to find reasonable solution. It took me two hours to have one vehicle trade-in and receive a new one
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Dealer Response

Thank you so much for taking the time to write this review! Lily is great with people and focuses on what the customersí needs are. She will be pleased to hear about your positive experience. If you have any further needs, do not hesitate to come back to see u... Read more

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Sales Rating Chief of Staff Written by John5188 on 12/11/15 10:18:11 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Kenneth was incredibly helpful, and the overall experience was a positive one. They were kind, courteous, and respectful. The dealership itself was clean, friendly, and definitely a comfortable environment to buy a vehicle.
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Dealer Response

John, we appreciate you taking time to leave us a great review! We are pleased to hear that Kenneth did a great job in assisting you in your purchase. It was a pleasure to assist you and please let us know when we can do so again! Barry Debany General Sale... Read more

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