Mazda of New Rochelle
Dealership Sales Review
I understand the reasoning for the way car dealerships work however, Mazda of New Ro was the worst experience I have ever had to the point where I did not want to purchase a Mazda. I was in touch with about 5 different people, who all told me they would call me back within 10 minutes, needless to say 3-4 days later heard nothing. They were rude and disrespectful and asked me why I was coming in if I wasn't going to buy the car that day. They wouldn't give me an answer of what my payments could be nor would tell me the interest rate. The guy I spoke with literally asked me why I was coming in if I was going to take the car home that day. I told him I wasn't comfortable buying the day without knowing my payments and he refused to tell me what. Even though he said he can beat any other deals. Every other dealership I talked to gave me answers. They were nothing but rude. Bought my car from another Mazda who was nice and respectful. Would never give my business to New Rochelle Mazda
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No