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Mazda of New Rochelle


149 E Main St, New Rochelle, NY 10801 (map)
Today 9:00 AM - 6:00 PM
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Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
The worse car buying experiance
Written by soccerchik on 02/03/2015

I understand the reasoning for the way car dealerships work however, Mazda of New Ro was the worst experience I have ever had to the point where I did not want to purchase a Mazda. I was in touch with about 5 different people, who all told me they would call me back within 10 minutes, needless to say 3-4 days later heard nothing. They were rude and disrespectful and asked me why I was coming in if I wasn't going to buy the car that day. They wouldn't give me an answer of what my payments could be nor would tell me the interest rate. The guy I spoke with literally asked me why I was coming in if I was going to take the car home that day. I told him I wasn't comfortable buying the day without knowing my payments and he refused to tell me what. Even though he said he can beat any other deals. Every other dealership I talked to gave me answers. They were nothing but rude. Bought my car from another Mazda who was nice and respectful. Would never give my business to New Rochelle Mazda

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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