Customer Reviews of Pumpkin Fine Cars & Exotics
Cars you can trust
by 12/02/2023
onEverything was extremely easy from start to finish. I bought a 2016 Land Rover Discovery Sport, test drove it and saw all the maintenance records and it was perfect for me. I couldn't have asked for a better experience all around from the entire staff at Pumpkin. Everyone is very friendly and explains everything that I had any question about from the car itself to the financing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Cars you can trust
by 12/02/2023
onEverything was extremely easy from start to finish. I bought a 2016 Land Rover Discovery Sport, test drove it and saw all the maintenance records and it was perfect for me. I couldn't have asked for a better experience all around from the entire staff at Pumpkin. Everyone is very friendly and explains everything that I had any question about from the car itself to the financing.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Only place to buy a car
by 11/25/2023
onPumpkin Cars is the only place to buy a car. The entire staff instantly welcomes you and makes buying a car fun and completely stress-free. After buying one car, we immediately knew we would only buy cars from Pumpkin and bought a second not long after. You truly become part of the Pumpkin family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Got my dream car
by 11/24/2023
onThe Frank Freon family developed a relationship with me and I bought my dream 1988 white Corvette from them. They did not sell me a car, they advised me with professional expertise, advice, and integrity... And let me buy the car. (And at a much more than fair price I must add) They are the most trustworthy family in the car business and I would never buy a car from anybody else and you should not either.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Unbeatable car buying experience!
by 11/22/2023
onThe absolute best in the area! Family operated, honest, giving 1000 percent attention to their customers needs type of dealership with an ample supply of great quality exotic cars. My husband and I had the pleasure of purchasing several cars from here and will continue to do so for years to come. To top it off, Franck & Gina make it extra special to make us feel like a great part of the Pumpkin Family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Only place to buy a preowned car!!
by 11/22/2023
onMy family has purchased many vehicles from Pumpkin over the years and can't imagine buying a preowned car anywhere else! All the staff is friendly and helpful and most importantly honest. Definitely the best car buying experience we have ever had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The absolute best
by 11/22/2023
onFair prices; no hours-long back and forth “I have to check with my manager” nonsense; excellent service; professional and knowledgeable sales reps; impeccable vehicles. From start to finish, hands-down, the best car buying experience. I’ve purchased roughly 4 cars from Pumpkin. They back up their product and are there long after the closing. Proud to be part of the Pumpkin family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pumpkin Fine Cars and Exotics is Exceptional!
by 09/22/2023
onFive Star rating is not enough to convey our satisfaction at Pumpkin Fine Cars and Exotics. 100 out of 100! Honest, knowledgeable, courteous, and trustworthy. The immaculate and stunning facility is a representation of how Pumpkin holds their standard for ALL vehicles they showroom: TOP NOTCH. The selection is extensive, and recommend it is worth the trip to explore. Frank and Gina Freon made us feel welcome and took whatever time needed to guide us through the entire process. The friendly and efficient support staff handled all aspects of the sale to make this an easy and pleasant transaction. We are thrilled with our 2010 Mercedes-Benz M-Class ML 350 4Matic. Thank you Franck and Gina !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Poor Customer Service
by 07/22/2023
onThe other day I reached out to get information on a vehicle. I asked 5 simple questions regarding a Tesla. Questions ranged from any damage on vehicle since there was few pictures online that showed anything, if vehicle was used as rental/fleet/demo, does vehicle come with EAP or FSD, and what is the out-the-door price with all fee's and dealer markups/add ons. I explained to Gina, my point of contact, that I was over 400 miles away from dealership, that I worked night shift at a hospital and that I sleep during the day. I said email was best method for contact. I also explained that as soon as these questions were answered I would absolutely come in to sit down and purchase vehicle. Her initial two responses not only bypassed my questions, she told me things like "she doesn't know if vehicle was used as fleet/rental/demo vehicle" but that because its in such good condition, there was no way. Ummm yea that means nothing to me and that is absolutely false because all she has to do is look at CarFax report and she would know. What's even worse is when I asked for out the door cost I was met with "We have no hidden fee's so don't worry." Yea I was born at night, but not last night. She ignored the fact that I said best contact was email and I could schedule anything during the day to talk. She repeated incessantly that I needed to FaceTime her. As soon as I kept repeating this was not an option but as soon as she answered questions I would come in to dealership, I got a complete left field response of: "I'll be happy to take the time to respond in detail to both of your emails and to providing the necessary information you are searching for with regards to our Tesla at the earliest time allowed based on other current customer appointments and staffing. We'll be in touch. Thanks again for your interest. Have a wonderful rest of your evening. Gina This might as well say, you are not important, because you won't FaceTime I don't want to deal with you. What's funny is she had no problem telling me she could schedule me in right away for FaceTime appointment but as soon as I took that option away, any other suggestion was a moot point. Gina is a family member to this business which reflects poorly on the company. I was extremely excited to do business with Pumpkin Fine Cars due to good reviews and was met with the complete opposite experience. I had full financing, paid off trade-in vehicle and cash down for Tesla. Because of my interaction with the number two person in this company, Gina Freon, I will be taking business elsewhere.At the end of my conversation with her I told her I would be contacting dealership, asking for new point of contact and do business with someone else, but to find out she helps run this company makes me want nothing to do with Pumpkin Fine Cars. I would gladly screen shot and upload images of emails here but I'm saving that for when Owner reaches out to me. Pumpkin Fine Cars lost business on a $50,000 Tesla purely based off the fact that Gina didn't want to spend 20 minutes of her time to answer extremely simple questions.
Wonderful Car Buying Experience
by 07/20/2020
onHigh praise for Pumpkin Fine Cars, particularly Mariah and Issac. I recently purchased a vehicle and despite the challenges of using out-of-state financing, the NJ DMV being closed, and the other COVID restrictions we are all dealing with, Mariah and Issac handling everything in a timely and professional manner. Franck was also awesome, taking the time to talk to my wife and I about the car we were buying in great detail. It was clear to us that he loves matching people with cars. As for the car, well...we could not be happier with it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience at Pumpkin
by 06/29/2020
onFranck and his team are wonderful. I bought a great truck at a great price. The buying experience was the best I have ever had in 35 years of buying cars. Personal, friendly and thorough. The Pumpkin team really made it easy. I would recommend this dealer to anyone looking for a quality used vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best in the Business
by 02/14/2020
onFranck and his team are an absolute pleasure to do business with. Honest, fair, reputable and no pressure. Everything you hope for but rarely get in a used vehicle buying experience. And his selection of vehicles is exceptional. Every one is immaculate.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
mark experence
by 01/08/2020
ongreat cars and service. if you really looking for somthing thats worth your while see for yourself
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
by 12/11/2019
onProbably the easiest purchase of a vehicle I’ve ever done. Frank and ALL his staff make you feel like you’re family. It’s a completely different car buying experience that you’re used to. I highly recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Nicest Cars Salesmen Around!
by 10/07/2019
onI had the honor of dealing with Franck and Gina directly for most of my sale process. I was very pleasantly surprised with how easy and nice it was to buy a car (first time buyer)! They did not pressure me at all, gave me all the facts and made sure I was comfortable every step of the way.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Pleasant experience
by 09/30/2019
onWow - a pleasant experience....something you don't normally say when buying a "used" car. The staff at Pumpkin are friendly & professional with a team approach. I found Frank to be knowledgeable, very proud of his inventory & very fair in the entire process. My 2016 car is perfect & my friends think I bought brand new. I would not hesitate to recommend Pumpkin Cars & hope I have the opportunity to purchase from them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Stress free, no pressure experience.
by 09/12/2019
onGreat experience, could not do enough to please you. Prices and car selections for everyone's needs. Bought a 2016 ford, such low mileage and was spotless. Still had 2 year mfg. warranty. Had my new tags within days. Frank and his staff treat you like family!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
great customer service!!
by 07/06/2019
onall staff very polite and easy to work with. up front and honest with pricing. Very fair offer on trade in. will recommend to friends and family and will purchase from in future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
1 Comments
Best dealership in the area!
by 05/25/2019
onThis is the 3rd vehicle I have purchased from Pumpkin. Always fabulous service....the experience is so enjoyable and efficient. The staff is gracious, courteous and expeditious! I could not recommend any higher!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Love my Pumpkin car!!
by 05/17/2019
onVery easy to work with. Super competent staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Love my Pumpkin car!!
by 04/27/2019
onvery helpful, polite , overall great service and great car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
BMW 3 Series Purchase
by 04/26/2019
onAwesome Car buying experience. Frank not only gave me a great deal on my trade in, but he set me up with a beautiful BMW at an amazing price. This is the second time I have purchased a car from Frank and his team and each time has been a great experience. Would recommend to anyone looking for an easy no hassle car buying experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Pumpkin Cars is a pre-owned car boutique without the boutique prices. We have the only "new" used cars you'll ever find from Franck Freon-someone who knows &deeply cares. Before creating his dealership, Franck raced cars professionally & won the legendary 24 hours of Daytona, had many podium finishes for 10 consecutive years at the 24 Hours of Le Mans, many years of success at the 12 hours of Sebring &several other races worldwide.No one comes close to his feel &understanding for cars which is why no one can buy cars like he can. His pristine pre-owned car inventory&exceptional customer service is unmatched.Franck created the dealership in 1998 with one goal in mind:Offer high quality vehicles & a high level of expertise & personalized genuine care.To achieve this,all cars are purchased personally by Franck&undergo a rigorous Certification process before hitting the showroom floor. Need a car? Choose expertise, right pricing, pristine quality & service that no one but Pumpkin offers.
1 Comments