Customer Reviews of Honda of Tiffany Springs
Routine maintenance
byon 05/18/2022
Going in for oil change
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Routine maintenance
byon 05/18/2022
Going in for oil change
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happy Customer
byon 05/24/2015
I did not even purchase my used car from Honda at Tiffany Springs but I took my Honda Civic in to have work done. The service manager, Dave, was extremely kind and made sure that my car was repaired by the next morning. I was having an issue with American Honda but Dave was great to work with and went out of his way to make sure that the right thing was done. I am very grateful for their help and I will definitely be returning in the future!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great dealership-Very Easy
byon 03/06/2015
I have been working with several other dealerships in and out of state. Luckily the Honda dealership in the northland close to my house ended up being the BEST place to work with. They helped me and my wife find the exact car we were looking for, with all the options we were looking for, the price we were looking for, and in the time we were looking for. Jesse in finance does an amazing Job, we have bought several vehicles from him and referred several of our frinds and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
LEMON
byon 11/18/2014
I purchased a brand new 2013 Honda CRV Sept 4 2013. Shortly after buying the CRV it started making weird noises. I have had in service several times and was told they can't figure out what the noise is from or why the car is having the problems its having. The service manager told me I have to wait until there is recall on my vehicle since its so new.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Honda Of Tiffany Springs
byon 11/04/2014
I just wanted to say that Honda of Tiffany Springs is hands-down the best dealership I've experienced in my lifetime of buying cars. Everyone has always been beyond pleasant, friendly and exceptional in assisting me with my auto needs from buying a new car to helping me with my past car repairs while in their shop! The Service staff is professional, very knowledgeable and very honest. My sales rep, Bill Robinson has always been very helpful, no-pressure whatsoever and demonstrates high quality professionalism. I would highly recommend Honda of Tiffany Springs to any one for whether buying a new car, or needing your car repaired! Great People- You won't be dissatisfied!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best new car buying experience ever!
byon 10/26/2014
I simply cannot say enough good about this dealership. Everyone was extremely kind, helpful, and never pushy on any level. The whole process, which included a trade-in toward the purchase of a new 2015 CR-V, could not have been better. From sales, to managers, to public relations, to financing, Tiffany Springs Honda was exceptional. My wife and I were blown away by the whole process. A glowing review for a stellar dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Car Buying Experience
byon 10/21/2014
This was a great experience for me. The salesperson, Vickie and the Finance Manager, Anthony, did a great job of presenting options on different makes and models, all the while keeping my price-range and "car-type" in mind. I never felt pressured, and my wife and I got very good personal attention. After a very pleasant afternoon (other than the constant rain that day), we settled on a 3-year old fully certified Accord. I got a better car than I was thinking I'd get, with lower miles than I'd hoped, and after Anthony found me a great rate, I got a lower payment than I planned on. Can't say enough nice things about those folks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Used Car Buyer - Beware!
byon 08/15/2014
We had been concerned about purchasing a used car because we don't have any way to tell if there are hidden problems, but we had assumed that a Honda dealership would be reputable. This one is not! We purchased a 2007 Honda Odyssey minivan from Tiffany of Honda Springs in January 2014. At the time of purchase, the van had been in service for over 7 years old and Honda's policy is that the timing belt should be replaced at the earlier of 7 years or 105K miles. When we took it in 6 months after sale to another Honda dealer, he informed us that the timing belt had not been replaced and the tensioner was leaking. I talked to two other dealerships and they both told me that at 7 years the belt should be replaced per Honda's policy as the rubber can wear out (from either time or use) and cause engine damage. The used car sales manager at Tiffany Springs informed me that they do not address these kind of issues if it is still under the mileage limit. Now we have to spend more than $1,000 to get this fixed (Not to mention the brakes that are also below threshold)
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Happy
byon 08/02/2014
Jesse M. called last Wednesday and said they needed our 2011 CRV and they had several good deals. The wife and I went out on Thursday and drove home after a couple of hour with a 2014 CRV. Mike A. met us at the front door, Tim M. walked us through the financial stuff, Jesse was off that day, and Anna M. covered the navigation system and other instruments. Mike A. came back for last chat and away we went. Everyone at Tiffany Springs was great. If the need arises, we'll be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2014 Civic EX
byon 06/25/2014
I just got home after purchasing my new Honda. This was not an easy deal by any means and probably would not have gotten done without the above and beyond help of Undra M. This man gets things done!! Whatever Tiffany Springs is paying Undra it is NOT enough. When I was ready to walk away Undra stepped in and saved the day. I can't thank him enough. I would also like to thank Anthony in finance for his professionalism. I'm the first to admit that I'm not easy to deal with especially when purchasing a vehicle so I want the powers that be at Tiffany Springs that you have two exceptional men on your staff. I would be remiss if I left out Keith whose help also was greatly appreciated. Thanks gentleman!! You turned a potential bad experience into a very good one. One that I will not forget for a long time.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I have bought 3 cars here
byon 07/15/2013
I got an online quote, and they honored an expired mailer that I had with regards to my trade-in. This was my third purchase from Honda of Tiffany Springs, and I've been happy each time. There were some things missed when the vehicle was detailed so I sent an email, and customer service contacted me right away and took care of it. I have no complaints and never have!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good experience and fair negotiations
byon 01/25/2013
Overall, this was a good experience in buying a car. Salesman was fair and worked with us in negotiating a fair price for the vehicle. Did not try to sell us something we did not need or want,
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Run from this dealership
byon 10/23/2012
They can't tell the truth. I'll never go there again!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Saved time.
byon 09/19/2011
The dealership did a great job in making my purchase easy. They had the car ready to drive when I got there and had me driving my new car out of the dealership in less than 2 hours. I had plenty of time to make it to the baseball game that night.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Honda of Tiffany Springs gave me a great experience buying
byon 07/14/2010
I was really dreading the experience of buying a car, however, I was pleasantly surprised that Honda of Tiffany Springs gave me a great experience buying a certified used 2007 Honda Accord. I worked with Joe Mcnair (salesman), Steve Scantlin (used cars sales manager) and Jesse Mora (finance manager0. I recommend them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
TEMPORARY CHANGE OF HOURS DUE TO THE COVID-19 STAY AT HOME ORDER: SERVICE MON-FRI 7:00 AM - 6:00 SAT 7:00 AM-2:00 PM SALES HOURS APPOINTMENT REQUIRED due to limited sales staff and to social distance. MON-FRI 9:00 AM - 7:00 SAT 8:30 - 5:00 PM until further updates.
Ask about our Life Lube Program as well as our Maintenance plan programs.
Competitive prices in New or Pre-Owned Sales. Great inventory selection and great service and staff to welcome you.
Being a family owned business we care about our community and our guest. Honda Tiffany Springs offers a great place to work and do business with.