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Honda of Tiffany Springs


9200 NW Prairie View Rd, Kansas City, MO 64153 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Used Car Buyer - Beware!
Written by kath4006 on 08/15/2014
We had been concerned about purchasing a used car because we don't have any way to tell if there are hidden problems, but we had assumed that a Honda dealership would be reputable. This one is not! We purchased a 2007 Honda Odyssey minivan from Tiffany of Honda Springs in January 2014. At the time of purchase, the van had been in service for over 7 years old and Honda's policy is that the timing belt should be replaced at the earlier of 7 years or 105K miles. When we took it in 6 months after sale to another Honda dealer, he informed us that the timing belt had not been replaced and the tensioner was leaking. I talked to two other dealerships and they both told me that at 7 years the belt should be replaced per Honda's policy as the rubber can wear out (from either time or use) and cause engine damage. The used car sales manager at Tiffany Springs informed me that they do not address these kind of issues if it is still under the mileage limit. Now we have to spend more than $1,000 to get this fixed (Not to mention the brakes that are also below threshold)
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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