Champion Chevrolet
Customer Reviews of Champion Chevrolet
Best Chevy dealership
byon 04/01/2024
From start to finish everything was handled with perfection.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Chevy dealership
byon 04/01/2024
From start to finish everything was handled with perfection.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Champion Chevrolet buying experience
byon 08/28/2023
Everyone at Champion Chevrolet was happy to answer all of my questions quickly and completely. My salesman, Michael Bedgood, was especially knowledgeable and helpful.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service - as Always
byon 03/02/2023
My service writer, J.T., went over all my options for required service, as well as service options which were suggested, but not necessarily required, and the benefits of each. He also listened to the issues I had and made sure they were documented and addressed by the expert team of technicians. The services were completed to my complete satisfaction, as usual, and in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
30,000 Mile Service
byon 02/09/2023
Prompt service as we waited for our car
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service as usual!
byon 08/25/2022
The service advisers and mechanics completed the needed service tasks in and quick and efficient manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Equinox Purchase @ Champion Chevrolet Brighton/Howell, MI
byon 06/07/2019
dealer experience extremely satisfactory
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Completely Satisfied
byon 05/15/2017
My experience at Champion with Tom Rollison, Tony Tori, and Chris (finance) was excellent. They made sure my complete experience at Champion was top notch!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Customer service
byon 05/15/2017
Excellent service provided, from Tony, Dustin and JR. I felt like I was the most important person to them. It was definitely a big task/hurdle to win my husband over . We previously had a not so good experience with with thhe loan company and also the service department. We also had set up a time to talk to one of the salesman but when we had got to Champion Chevrolet he wasn't there another salesman tried to help and couldn't, stated that he have our salesman call us back, but no call back. Things changed completely after I met with Tony Tori. He made a statement to me that " I want to win your business back". He did exactly that! He went above and beyond to give us exactly what we wanted. Great customer service. I feel like he will follow-up and make sure our experience will be a good one from this day forward.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Best car ever !!!
byon 05/03/2017
I could not have been treated any better. Tony and Travis and everyone else that I worked with were the best, and made purchasing my new Equinox a very exciting experience. I have had the car for 1 week today and could not be happier. A big thank you to Champion Chevrolet in Howell.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First visit not last visit.
byon 05/01/2017
I'm happy to find a dealer close to work that have hours that work with my schedule
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bent over backwards to meet my price
byon 04/21/2017
Went in to lease a "tagged" Trax and asked Champion to meet a price I had received from another Chev dealer that was "trying" to find me a "tagged" Trax. Champion came in close to the price and the deal was done. Thank you for getting me into a Chevy at a price lower than Ford or any other maker.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil change
byon 04/18/2017
They were the quickest oil change I've ever had because they were aware I had limited time for an appointment after. Very friendly and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Recall visit
byon 04/18/2017
We were told it would be over an hour wait, but had our vehicle in 20 min - was awesome!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
new car
byon 04/14/2017
#4 question....I am awaiting the delivery of mats promised to me and I am awaiting an extension on the sirus radio. So none of those answers apply except to say no...not yet, but promised within the next week "or so".
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Helen Rocks!
byon 04/01/2017
It was the best new car purchase I've had! There was no shell game, all dealing were honest and upfront. There were a few bumps along the way as with life, but they were dealt with quickly, fairly and with effective communication.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Efficient and Knowledgeable
byon 03/17/2017
First time leasing, had a friendly and fair salesman, support staff was quite knowledgeable and worked hard to make efficient use of my time. The trade in was what I expected.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Oil change and tires
byon 03/05/2017
Champion always provides the best service out of all the dealerships I've ever visited.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2017 Silverado
byon 03/03/2017
I want the security of having the right parts and qualified personal of auto service / maintenance at the dealership, which is a given. My only complaint is the price of said services. No matter what I have done I always feel robbed because the price is so ridiculously high. I also want to told honestly what maintenance I need, not what should be done because it's on a list per mileage. If I don't truly need the work done than tell me, it's already a wallet buster for the service you absolutely need.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Clean as a whistle
byon 02/26/2017
Love the fact my car gets a bath when you service it. Always done with care! People are always friendly & helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
First read this before you buy from them
byon 02/02/2016
First read this before you buy from them , We leased a 2015 Canyon from them and it had 10 recalls to start, we then had to take it in when it was making a noise starting , of course didn't do it for them , knew this noise wasn't going to go away , noise came back again, took it again , found the trans bolts had come loose , was told it was tightened up and fixed, nope was doing it again , found out from the service guy it had rocks and dirt in it and wasn't even tight , we were not happy with the vehicle, well Scott was going to help us out , yep grab your wallet, he was going to take care of us and get us into a full size sierra, and get us out of our lease, yep hold tight to the wallet , come to find for 388.00 a month was a lease for the Sierra , seem high yep it was called around , he wasn't getting us out of our lease he was adding 4000.00 to the lease of the new truck, yep he was taking care of us , We called Randy Wise and Charlie Burgess not only took the cannon he was able to get us in a Sierra and a Regal what relief we didn't just let the stress of vehicles being down get us to go with our friend Scott at Champion , Beware and shop around, and if you deal with Scott and hear the words I am here to help you run!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
waste of time
byon 06/04/2015
unprofessional service person - kept way longer than necessary and newer model vehicle still has problems. I will not return to have work done as I have no faith in this service dept at all. Service person kept all communication short and indifferent and cut us off if we had any questions. Mind you, this was a major repair. Will not purchase a vehicle there either as the trust in the service area is as important to us as the sales.
- Recommend this dealer? No
