Customer Reviews of Herb Chambers Honda of Seekonk
The Customer is Always Right.
by 04/20/2024
onI like that the sales team gave us what we asked for. We wanted a blue car and they located one 130 miles away which they drove out to retrieve the very next day! We got the model, the trim, the color and the features that we had in mind at a good price (we didn't qualify for the "recent graduate" or other incentives). This is the third car that we bought through Edmunds and we found their reviews are excellent and very helpful. We also consulted Consumer Reports, but their information was not as helpful. The dealer offered us various additional services which we weren't interested in and they didn't try to pressure us into accepting them. Very civilized. The dealer also provided a good test drive (not too short, not too long) and excellent training in the operation of the new technology (I was surprised by how well the Android Auto data-link works). Before we drove away in our new car, the manager asked if there was anything that they could do to improve and we could not think of anything.
Great service and advisor
by 04/26/2024
onGreat quick service. Constant communication from Scott. Thank you for the pleasant experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Service Advisor Ever
by 04/22/2024
onTim Islip is so knowledgable, honest and friendly. I’m sure there are other good service advisors too but I have trusted Tim for years. Also, have had great encounters with helpful folks in Parts and friendly social interactions with management and sales folks, usually about my shy dog Bree they always welcome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The Customer is Always Right.
by 04/20/2024
onI like that the sales team gave us what we asked for. We wanted a blue car and they located one 130 miles away which they drove out to retrieve the very next day! We got the model, the trim, the color and the features that we had in mind at a good price (we didn't qualify for the "recent graduate" or other incentives). This is the third car that we bought through Edmunds and we found their reviews are excellent and very helpful. We also consulted Consumer Reports, but their information was not as helpful. The dealer offered us various additional services which we weren't interested in and they didn't try to pressure us into accepting them. Very civilized. The dealer also provided a good test drive (not too short, not too long) and excellent training in the operation of the new technology (I was surprised by how well the Android Auto data-link works). Before we drove away in our new car, the manager asked if there was anything that they could do to improve and we could not think of anything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Car care is incomparable
by 04/19/2024
onMr. Gallant was absolutely the best at their service kiosk. I thank the staff for remarkable service in a time sensitive environment. Kudos.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Above and beyond
by 04/14/2024
onScott McMahon went above and beyond taking care of my situation. He identified what was wrong with my car and helped get the repair done extremely smoothly. I will continue to come to this service center for all my cars needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied
by 04/11/2024
onGreat job told me what I needed and they got the job done. Kelvin was friendly and made me feel like I was the only one there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Helpful Honda
by 04/04/2024
onI had the pleasure of working again with Tim Kane and got another leased car. He did such a terrific job in making the process so easy. He went above and beyond. I also want to thank Kevin for the tutorial. He treated me like a member of his family. Thanks so very much to everyone at Herb Chambers who made getting into another leased car a smooth transaction.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Super service dept.
by 03/30/2024
onVery professional and friendly Would definitely recommend this dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Got my dream car.
by 03/22/2024
onI got the Camaro of my dreams, I can’t complain. All the sales and finance folks were really nice and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Scott is the best!
by 03/13/2024
onScott was so great and helped me immediately when he was about to be off the clock. He took the time to figure out what was wrong with my car and put me in a loaner within an hr. He kept me updated on the status of my vehicle. Great customer service. Made a stressful situation less stressful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service with a smile!
by 03/09/2024
onScott McMahon was courteous and professional. I felt like he offered me the best pricing for the work that needed to be done.I appreciate the car wash after the serive is complete.Will continue to bring my car for service here.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Outstanding service!
by 02/29/2024
onThe service department is second to none. My wife and I have been customers of Herb Chambers for many years and have found them to be the very best! A special congratulations to Tim Islip for representing the highest standards in personal and professional excellence! Kudos to the tech that serviced our vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car dealership hands down!
by 02/28/2024
onIf you are in the market for a new car, I highly recommend you go to Herb Chambers Honda of Seekonk and ask for Homero Lima. I have been a customer of Herb Chambers for years and have purchased a number of cars. This is my fourth car with Homero. I can't say enough good things about him. He makes the whole experience seamless from start to finish. He is knowledgable, professional and patient. He listens and is attentive to my needs as the car buyer. He goes above and beyond to make sure I get the car I want and am happy with the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jason is wonderful!
by 02/27/2024
onI want to thank Jason for taking care of my car- he answered all my questions and made sure everything was done in a timely manner. Very good service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great easy service
by 02/23/2024
onEverything was seamless! Quick easy service appointment. Brian was kind and professional and attentive to my questions. I saw my salesperson Colby B who is magnificent (my entire family has purchased cars from her). It was a great visit!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Same Day Service
by 02/13/2024
onCalled at 7:45 a.m. as the tire icon was showing. Gave me a 2:30 p.m. appointment. They offered me an 8:30 a.m. but I could not get there by then. Diagnosed the issue which was a nail in my tire. Repaired the tire and completely vac'd the car, washed the windows and the entire outside of my car. All service techs were friendly, pleasant and helpful. Thankful I could be seen on short notice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
by 02/08/2024
onHonest service advisors, quick to get my vehicle back. I would recommend.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The best dealership for service.
by 02/07/2024
onThey’re efficient, talented and kind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very nice service
by 01/20/2024
onVery excellent service per usual! Leny was very nice to us and was able to go above and beyond for us. Awesome customer service and felt very comfortable he spoke Spanish
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New year support
by 01/11/2024
onI hold a great deal of gratitude for the care and workmanship offer from Herb Chanbers Honda. Kelvin is the primary person I work with and his professionalism in care of my customer experience is warm, and supportive. Keeping a vehicle in top condition is is not financially easy in these times. Care and support helps. Thank you Kelvin and all who work to keep vehicles safe and running well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
by 01/07/2024
onWork was done promptly. Fully informed about work needed. Went above and beyond in providing a loaner car when the work required was going to take a while. Service agent was informative and on top of things.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments