Customer Reviews of Crown Volkswagen
Review type:
Best Ever!
by Ann H on 03/21/2025
David Wilson at Crown Toyota is best sales exec ever! He helped me find the exact brand new vehicle I was searching for, helped get it delivered to my door, and was totally available at all times for any "silly" questions I had for him. My… experience was quick, straight forward and best ever! Without his help, I'm sure I would still have been waiting to find my 2025 RAV4 Hybrid Limited.
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Best Ever!
by Ann H on 03/21/2025David Wilson at Crown Toyota is best sales exec ever! He helped me find the exact brand new vehicle I was searching for, helped get it delivered to my door, and was totally available at all times for any "silly" questions I had for him. My… experience was quick, straight forward and best ever! Without his help, I'm sure I would still have been waiting to find my 2025 RAV4 Hybrid Limited.The Mr. David Wilson Effect
by NOT Your Average Salesperson on 11/29/2024I highly recommend Mr. David Wilson and his awesome team. Mr. David was courteous, informative, prompt, and detailed. He absolutely knows his "stuff" and is NOT your typical salesperson! Thank you, Mr. David and Mr. Jacob for treating me… like family!Lawrence All-Stars
by Eileen Davis on 02/25/2023I bought a used car from these folks and I am extremely satisfied. The service department had gone through it thoroughly. My salesperson, Colton Wiley, was knowledgeable and not at all pushy. - just told me all the facts and let me… decide. I really felt he was looking out for my best interests and I thank him so much.Great car buying experience!
by Will Brazil on 11/02/2022Best car buying experience I’ve had! Nick Williams was very helpful and personable. Highly recommend checking out Crown if you’re in the market for a new vehicle!Crown VW Sales King Van Thompson
by Manks on 09/05/2022Crown Volkswagen in Lawrence, Kansas has much to be proud of and their sales department is the first group you meet when you walk in the showroom. Van Thompson, a professional salesman who really knows how to listen to a buyer, reached out… to me after I did some research on Edmunds.com and had the vehicle I was interested in ready for me to test drive when I arrived. He facilitated the process that led to our purchase of a new VW, I recommend Van as a salesman that takes the extra step in making your vehicle purchase as smooth as possible.You’ll find what you want at Crown
by Mr Jack on 01/06/2022Great service Richard helped me get what I wanted very friendly and helpful Length of time there was not bad at allPainless process and great salesmanship
by Anthony P on 11/15/2021Purchased a new Toyota Rav4 from Richard Heuertz at Crown. He was very professional and to the point, and got me exactly what I was looking for. He kept me updated while the vehicle was in transit. He made my first car purchase on my own a… smooth and painless process. When the car finally arrived, he was awesome enough to offer and come in on his day off so I could pick up my new vehicle. He had most of the paperwork done by the time I arrived and I spent less than a couple of hours dealing with my trade-in, making the exchange, and finishing the financials with Adam. Overall it was a great experience and I'm extremely happy with my Rav4 Hybrid!Charlie Ross makes you feel like family
by Joel on 09/28/2021My family has purchased 3 vehicles from Charlie Ross at Crown because he consistently takes the time to get to know you and your needs. He is not pushy and is open to inform you when a deal is not realistic. Charlie has been a salesman that… I’ve Informed others of when they mention looking for a vehicle. I highly recommend Charlie and the Crown family if you’re in the market.Wasn’t expecting to make a deal that day…
by Paul O on 09/20/2021I’m a bit finicky when car shopping and like to check out a few different dealerships before making a move. I started with Crown and am glad I did. I was checking out cars in the lot and Myk Barta approached me and answered all questions… I had. We drove a couple different atlas crossports. I found one I really liked and a deal was made shortly there after. The entire process is never a fun one: it usually takes a long time and is tedious with the seemingly endless paperwork that needs to be completed. Regardless, we got it done. Myk was very informative, professional and just a nice guy. It was a bit of drive for me but worth it. This is my first VW but am used to and familiar with the quality of German autos. I will be going back in a couple of weeks to get black powder coated wheels on my new atlas cross sport because I’m not a “basic [non-permissible content removed]”, as the “kids” say. :). Big shout out to Dallas and Adam as well! I shall see how the service department handles my finicky personality when they swap out wheels and I will review that after our business is complete. I highly recommend Crown VW. It’s definitely worth a lookGreat place to buy a car from
by vinnyd on 08/02/2021Great place to buy a car from. Nile's my salesman was very nice and helpful and got things done fast. Even though they just got the car in and hadn't checked it out yet they still inspected it after my buying it and did about $1000 dollars… in repairs for free. The price of the car was in market range and the financing was really simple and reasonable, they found a great bank and great rate. Dallas the finance manager was easy to talk to, listened to my concerns and honest. Everyone I encountered there was pleasant and helpful. Will probably buy there again in future. Highly recommended.Crown is King
by markaferguson on 07/18/2021Crown Volkswagen did a great job in getting me the perfect VW Atlas for my wife. Kristen Efurd, the Internet Manager, made sure to beat out the competition with her near instantaneous response to my internet search and inquiry. This… caught my attention and drew me in quickly. Then, her partner -- Jadyn Anderson -- followed up immediately and was fantastic to work with -- she made sure to assist with the sale and help me get the value I was seeking on my trade-in and make the purchase a smooth process. The Sales Manager put icing on the cake by giving me a large bow to put on the vehicle as a present for my wife. It was the perfect anniversary present and Crown VW made this a smooth and pleasurable process. I highly recommend this dealership and love our new VW Atlas. It purrs like a kitten! Thank you Crown, Mark & Elaine Ferguson, Overland Park, KS.Great to work with
by Jeff on 07/09/2021We bought our car from Crown, and had a great experience. The guys there were very helpful and understanding. I definitely recommend it to anyone looking to buy a vehicle.The BEST car buying experience!
by Amy Aligo on 05/01/2021You never know what to expect when purchasing a car- it has always been something we dread. We were referred to Tristan through a friend and to say that our expectations were met, would be an understatement! He was honest, knowledgeable… and made us feel like family. If I could give him 100 stars I would! Thank you Crown VW and Tristan for my new ride and exceeding all expectations! We will be back... but hopefully not for a while! :)Wonderful experience!
by MMorriss on 04/03/2021I had a truly wonderful experience with Crown Automotive in Lawrence, KS. I previously worked with a dealership, which I was very frustrated with. I contacted Van, and within hours, we had completed my purchase. They did their best to… accommodate my unique circumstances and take care of my needs the best they could. I will definitely return to them for future vehicle purchases and highly recommend anyone looking for a car to visit them!FAST Car Buying Process
by Fast car buying experience on 02/16/2021I worked with Joe Higdon to purchase a 2021 VW Tiguan. I showed up at the dealership late in the afternoon and they stayed late to accommodate my needs so I could drive the car home that night. Joe was very knowledgeable and listened to my… needs without any sales gimmicks. Would highly recommend Joe and Crown Volkswagen!Great people, Great service
by D on 01/02/2021I love my 2021 Atlas Cross Sport! Working with Tristan made the experience of getting my car extremely easy. You can tell he really cares about getting his customers the best deal. After test driving a few options, I needed to go back to… work. Tristan took the time to continue texting me options and going over my exact desires in a vehicle over text message throughout the day, and I was able to grab my vehicle that evening. Thank you Tristan and thank you Crown for my new wheels! I am in love!Satisfied Customer
by Christina Mitchell on 12/21/2020Leasing and purchasing new cars has always made me a little nervous, but that changed when I walked into the Crown dealership in Lawrence. I worked with Joseph, Jacob, and Dallas. All three men were perfect gentleman and very professional.… I walked out of the dealership with the exact car that I wanted. Not only that, but I was not pressured to purchase packages I did not feel I needed. I will definitely go back to Crown again!Great experience
by Randi Steinle on 12/04/2020updated 12/10/2020We worked with Charlie, Jacob and Dallas through the course of the last month. We were not in a position to buy yet, but Charlie and Jacob made it possible. They were very professional, were knowledgeable about their vehicles, and most of… all treated us like family. We were not able to travel to pick up our new Atlas due to Covid so Charlie personally delivered the car and went over all the features. We are able to call him with questions and that is something we love. He followed up with us and was an all around awesome guy to work with! We wouldn’t recommend any other dealership because we have never been treated so well! If you’re in the market and looking at Crown, you’re making a great choice! Thank you all for everything!500 mile trip to Buy from Crown
by Brandon on 02/15/2020Pete James was excellent. Well worth the 500 mile trip (past countless others VW dealers) to work with Pete since he was so straightforward and made the process simple and stress free.Won't shop anywhere else!!
by tdolbow on 01/21/2020Jadyn and Jacob did an outstanding job this past weekend with getting the rates and payments I desired. Crown VW is my families first choice in dealers, the entire family owns a VW from Crown. They have always taken very good care of us and… respect us as people, they don't try to pull any fast ones with us and we drive 1 1/2 hours to go see them. The service department is also extremely nice and takes care of me and my family when we need service done on our cars.Definitely recommend!
by Becca on 11/12/2019Ask for Jaydn Anderson! She showed me all my options, answered all of my questions and didn’t make me feel pressured at any time. From start to finish, she made the process very smooth! Thank you Jaydn!
Volkswagen Atlas
Volkswagen Jetta
Volkswagen Taos
Volkswagen Atlas Cross Sport
About our dealership
Crown Volkswagen is very involved in supporting our community. We feel that as much as Lawrence has done for the Crown organization in it’s 25 years, it is of the utmost importance to contribute back to the people who have made us successful. We are members of Cottonwood Incorporated and the Mario V. Chalmers Foundation. The “Crown Kingdom” always welcomes its large indoor space to charitable functions and other public events benefiting the community, such as the Lawrence Model Railroad Club Train Show, the Lawrence Home Builders Home Show, 100 Good Women, the Kaw Valley Quilt Show, and the Lawrence Humane Society Annual Fundraiser. We are proud supporters of the Lawrence Public Library, Rock Chalk Roundball Classic, Douglas County Valor Awards, Folds of Honor, Junior Achievement, and Visiting Nurses Association. Crown is an avid supporter of the University of Kansas and KU Athletics. Also, you might have seen us in the Lawrence St. Patrick’s Day Parade and the Veteran’s Day Parade.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- After Hours Drop-Off
- Customer Lounge Area