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Customer Reviews of Crown Toyota

5.0
Overall Rating
5 out of 5 stars(45)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Dave Wilson's the Best!

by Cara on 04/09/2023

Until I worked with Dave Wilson, I had never enjoyed buying a car. Dave was such a pleasure to work with, and I felt like his only client. Working with him was like going back in time. He was organized, knowledgeable, considerate and a good listener. He also brought unexpected, fresh ideas to elevate the process. I never once felt like he was trying to “sell” me something…but rather assist me in finding the right vehicle for me. There was also no sense of a “game” or feeling pressured as with previous experiences. Dave goes above and beyond. After purchasing the vehicle, when most would be on to the next sale, he spent a generous amount of time with me in my new vehicle going through each and every button and programming capability. Learning about his family tradition in car and tractor sales going back to what I believe was the early 1900’s was also super meaningful! I wish all the best to Dave and recommend him to anyone and will gladly refer friends and family to him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
45 Reviews
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5 out of 5 starssales Rating

Dave Wilson's the Best!

by Cara on 04/09/2023

Until I worked with Dave Wilson, I had never enjoyed buying a car. Dave was such a pleasure to work with, and I felt like his only client. Working with him was like going back in time. He was organized, knowledgeable, considerate and a good listener. He also brought unexpected, fresh ideas to elevate the process. I never once felt like he was trying to “sell” me something…but rather assist me in finding the right vehicle for me. There was also no sense of a “game” or feeling pressured as with previous experiences. Dave goes above and beyond. After purchasing the vehicle, when most would be on to the next sale, he spent a generous amount of time with me in my new vehicle going through each and every button and programming capability. Learning about his family tradition in car and tractor sales going back to what I believe was the early 1900’s was also super meaningful! I wish all the best to Dave and recommend him to anyone and will gladly refer friends and family to him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very happy customer...

by Tom C on 08/16/2020

We live in Houston, Texas and are visiting our daughter and her family in Lawrence, KS. The 'check engine' light in our 2007 Toyota Tundra came on when we were about 200 miles from Lawrence. I dropped it off at Crown Toyota and they fixed it up for us - it turned out to be a very minor problem. Service Department was outstanding. When we returned to pick up the truck, my wife and I decided to take a look at the 2020 Tundras and Highlanders to get a feel for what we would like when we were finally ready to replace our Tundra. Myk Barta, in his relaxed and low-pressure manner, patiently took us through the choices. We were impressed with Myk and Crown Toyota in general and decided to give them a chance to find exactly what we were looking for and make us a fair deal. Two days later we drove off in our new 2020 Highlander Hybrid and we're very happy. I would highly recommend Myk Barta and Crown Toyota. Myk made the new car buying experience pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Excellent!

by Sahan Godahewa on 03/13/2020

I heard about crown Toyota through a good friend of mine, when I was looking for vehicles. I felt the difference as soon as I Walked through the doors as their customer service was exceptional. Especially Mr. Zack Krishtalka who took care of everything from selecting to purchasing. Car was in excellent condition and I would highly recommend Crown Toyota for future buyers as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Wonderful Experience with Nile Hamer!

by Angela on 10/25/2019

We just purchased a Toyota Highlander from Nile Hamer on Oct, 2019. Nile was professional, informative and through in helping us to complete this sale. Nile and Tom Overton helped to find the exactly what we want. We were very satisfied with the purchase. All the people we dealt with at this dealership were very helpful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wonderful Experience with Nile Hamer!

by Angela on 10/25/2019

We just purchased a Toyota Highlander from Nile Hamer on Oct, 2019. Nile was professional, informative and through in helping us to complete this sale. Nile and Tom Overton helped to find the exactly what we want. We were very satisfied with the purchase. All the people we dealt with at this dealership were very helpful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

One of the best Car buying Experience

by Ankit on 08/08/2019

launched RAV4 XSE Hybrid from CROWN. Thanks David for expedite shipping because of that I got my vehicle on my daughter’s 1st birthday which was on Aug,2nd. I would recommend to anyone who is in market and wanting to buy a new vehicle, crown dealership will definitely way to go. David went the extra mile, including following up with me twice to make sure I'm doing well with my new car. Thanks David.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent experience - thanks Charlie!

by PDipman on 02/02/2019

Just purchased a car from Charlie Ross at Crown Toyota this past week! It was a very smooth experience all the way through. Charlie was able to match my top priorities with multiple car options and he was very knowledgeable about the variations in the models. Charlie didn't pressure me in any way but allowed me to arrive at my decision based off the information he provided to me. He also asked me questions to get to know me. I would recommend Charlie to anyone looking to buy in the future. Charlie went the extra mile, including following up with me twice to make sure I'm doing well with the car. Thanks so much, Charlie and Crown!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2017 Tacoma

by PastorHarold on 09/26/2017

I found the Tacoma thru a search on Edmunds. When I called Pete James answered every question I had and gave me a price I couldn't resist. We arrived 3 days later and the paper work was ready with my truck sitting out front. I couldn't have went any smoother. Check them before you buy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wonderful!

by kdcampbell on 02/02/2017

Just purchased my 2016 Toyota Camry SE Special Edition. Bryan was a wonderful salesman, very helpful and professional. I felt like he went out of his way to make sure all the questions that I had were answered. I had a very pressure-free and laid-back experience. The cars that I test drove were very clean as well, which I did not experience at other dealerships. Bryan and Chase were very flexible with my husband and I's very busy schedule. I got a great deal for my trade-in and after doing my research with other Toyota dealers in the region, this dealership had the best price:miles ratio along with the cars being 1 owner. My husband and I are very impressed with this dealership, Bryan, and the rest of the Crown Toyota Staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Third GREAT car buying experience

by lordbb1 on 11/14/2016

I bought a used Mazda from Crown Toyota on Veteran's day 2016. It was the 3rd car I've purchased from Crown over the last 10 or so years. (one new and one used before this) My salesman was David Luedecke and I can't imagine an easier salesman to work with. He had been helping me for more than a month, while looking for the perfect car to show up. NEVER any pressure or gimmicks. The buying processes was fine and I think it was about 2 hours from start to finish and I had our 'new' car. Crown has always been fair and honest. You're doing yourself a disservice if you don't check them out when looking for new wheels. b

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy, simple and well-priced

by AlwaysBuyUsed on 09/04/2016

Drove from Kansas City to Crown Toyota in Lawrence because pricing appeared competitive and the salesman (corresponded through email) was informative but not pushy. Test drove a used '09 Murano without all the jibber jabber that usually goes along with the drive. The salesman, Justin, was not in a hurry and never pressured me. I made an offer and he met it within $50. The administrative and other fees were less than $200. The dealership provides incentives to its mechanics to locate problems with trade-ins as part of their 180-point inspection. Justin gave me a document that provided the details pertaining to the $1,500 in repairs and (mostly) upgrades made to the car. They didn't have the car ready when I arrived to pick it up, but I was able to watch as an employee put the finishing touches on the detailing. Oh, and when I met with the finance manager, it was a pleasant interaction. Did not push any of the warranties on me. Also, important to note that Crown provides a 3-month, 3,000-mile warranty on used cars. The most a typical dealership will do is one-month, 1000 miles, or nothing at all. The entire experience was exactly how such a car-buying experience should transpire. Justin and the others were easy going, accommodating and respectful. I'll be purchasing another car soon, and I plan to start at Crown Toyota. I don't mind driving by the dozens of dealerships in the Kansas City area on my 45-minute drive to Lawrence.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Car Buying Experience with Tristan @ Crown!!

by teambriz on 08/24/2016

It was time to buy a new car. My husband and I thoroughly did our research and decided on a Toyota RAV4. I spoke to several dealers in the Kansas City area first and then someone reminded me that I might find a better deal in Lawerence. So i reached out via email to the Crown Toyota. Tristan responded very quickly and was eager to earn my business. He was super friendly, easy to talk to, listened to what I was looking for and gave me the best deal. He was professional and continued to follow up with me, asking me to keep him in the loop as we made our decision. He wasn't annoying in his efforts to earn my business. He respected me and my time and was always available to answer questions. Thanks for making our first New Car purchase a great experience! I highly recommend checking out Crown Toyota for your next car purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sales review for Kaleb McClain at Crown Toyota, Lawrence, Ks.

by donnieg55 on 07/30/2016

I purchased a Toyota Camry from Kaleb McClain on July 29, 2016. I was very satisfied with my purchase. Kaleb was professional, informative and through in helping me complete this sale. All the people I delt with at this dealership were very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

<3

by Miss785 on 07/25/2016

I got exactly what I wanted and they walked me right through every step of the financing. Incredible staff (I worked with Cody Chambers. A+), great selection, stellar pricing. <3

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

We'll Keep Coming Back

by Danore86 on 07/13/2016

This was the second time my wife and I had purchased a vehicle from Crown Toyota and we couldn't be more pleased. Tristan listened to what we had to say in regards to vehicle selection and did his best to find just exactly what we described. We never felt any pressure to add options or to purchase a more expensive vehicle to get more bells and whistles. Tristan genuinely wanted to find us exactly what we desired in a vehicle for our family. Financing was very open and honest. Tristan and the others made sure we knew what we were getting into and even politely dealt with our shenanigans when we kept asking questions and flip-flopped on our decisions. I would highly recommend this dealership for your next vehicle purchase!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Crown again proves why they are the King of Cars

by kwarnie on 05/11/2016

I just purchased my second car in three years from Tristan Bland at Crown Toyota. You will not find a better experience at any dealer in any state. Tristan Listened to what I wanted, gave me options and offered me a solution. Game, Set Match. I highly recommend Tristan and Crown Toyota!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Amazing Experience at Crown Toyota!!

by lisa1973 on 03/12/2016

I've been a loyal customer at Crown Toyota since 1998 and today showed me once again why Crown Toyota will ALWAYS have a life long customer in me!! This is my third vehicle with Crown, I bought my first one in 1998, my second in 2007 and now my third one. Both of my prior Toyota's hit close to 300k miles and I knew it was time to go into Crown. Since my last purchase my credit had slipped due to a prior layoff, I wasn't sure if I'd be able to get into anything due to this. I spoke to Zac Swearingen and he set me up with David Wilson. David is PHENOMENAL!!! He helped me along the way and despite my past credit issue he was very reassuring that Crown would do everything they could to assist me. David went above and beyond and then some. Between him and Stephanie Turner (finance department) they made my purchase the most stress free, positive, relaxing and the most amazing overall experience ever!!!! Miles Schnaer your team is courteous, professional and down to earth, everything you want in a hometown dealership! Thank you, Crown Toyota for making this an awesome experience!! See David Wilson and Crown Toyota for the best service in Lawrence and the entire Mid West Region.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best sales experience, ever!

by Two4theroad on 03/04/2016

We just purchased a 2016 RAV4 Hybrid from Crown Toyota. This was our second purchase from Crown, having previously bought a Prius in 2008. We were lucky to get Joe Higdon as our salesperson. He was so patient with our vacillating interest between models and our measuring of cargo space. He was very informative about relative strengths of the Prius V, the Highlander and the RAV4 and especially good at demonstrating the new features of the optional tech package. We especially appreciated the amount of time he took to do set up prior to our driving the car off the lot. It was an entirely satisfactory experience and we would do business with Joe and Crown again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Sales Experience

by blcallahan on 02/19/2016

I recently bought a used Prius form Crown Toyota. I just wanted to comment on the positive sales experience I received from Justin Hulshof. He made the process of buying a car a pleasant experience instead of an dreaded ordeal. Crown had a great selection to choose from and they were all clean and expertly detailed. I would highly recommend Crown and Justin for your next car purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience

by Firebirds on 02/17/2016

Cannot say enough good things about Crown Toyota. We purchased a used car with the guidance of Kelly Glaze and we love it!! His help was invaluable and we never felt pressured.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Customer Service at Crown Toyota

by sjackson056 on 02/03/2016

Crown Toyota is the dealership you want to purchase a vehicle through. I cant say enough good things about my salesman Jacob Lorenzo, who made the experience stress free and as painless as possible. Jacob and his staff were attentive and got me in and out in time to make it to my second job. I appreciate all their effort and would gladly buy a vehicle through them again. Thanks Crown Toyota!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

Welcome to the Crown Toyota of Lawrence website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Toyota car, truck, or SUV you will find it here. We have helped many customers from Lawrence, Olathe, Topeka, Kansas City and Baldwin City find the Toyota of their dreams!

As a premier Kansas Toyota dealer, we have a huge selection of new and used vehicles from which to choose. Crown Toyota of Lawrence online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options, making Crown Toyota of Lawrence a preferred dealer serving Lawrence, Olathe, Topeka, Kansas City and Baldwin City area Toyota buyers. Ready to set up a test drive? Visit our Olathe area Toyota dealership in Lawrence, KS today!

Amenities
Complimentary Coffee
Television
Cable Television
Customer Lounge Area
After Hours Drop-Off