Gerald Nissan of Naperville
Customer Reviews of Gerald Nissan of Naperville
Understanding and patience sealed the sale
by 03/26/2024
onQuick and painless process! Everyone was patient and understanding to our individual situation. They were not pushing for us to make a decision immediately and that is exactly why we moved forward with a purchase that day.
Overall, Very Good !
by 04/25/2024
onI had the pleasure of working with 2 fine individuals in Uzair Gill & Howard Klick. Both of them were quite helpful and knowledgeable and did a very good job of representing your dealership. I also had the pleasure of working with Jacob in the financial & warranty process. Overall, very happy with the people who helped me obtain a very nice vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service... Again
by 04/08/2024
onEasy to make appointment, on-time receipt of vehicle, good diagnostic, great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Check Engine Light is On Steady
by 04/05/2024
onI was given shuttle service to and from the dealership and most importantly, shuttle pickup service at my home when the work was completed. It may have helped that the repair bill was $1200. I was told pickup from home back to get the car, was not available. That of course, makes no sense to
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Smooth sailing
by 04/02/2024
onAppointment was easy to schedule, and adding some concerns to look at during check in was easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Understanding and patience sealed the sale
by 03/26/2024
onQuick and painless process! Everyone was patient and understanding to our individual situation. They were not pushing for us to make a decision immediately and that is exactly why we moved forward with a purchase that day.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Outstanding Dealership
by 03/26/2024
onEveryone was very professional and caring.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Oil change and brake fluid exchange
by 03/26/2024
onLeslie was kind and she answered all my questions without hesitatation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
..........
by 03/25/2024
onFriendly and outgoing individuals.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Oil Service
by 03/07/2024
onI was treated with dignity and respect
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Job At Gerald Nissan!
by 03/07/2024
onQuick and easy service, car runs great! Took the coupon that the N. Aurora store sent me. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Prompt service, great experience
by 03/05/2024
onI have had great experience at Gerald Nissan Naperville. They scheduled me promptly, fixed my car issue quickly and I was in and out in an hours! Very happy with the service and the staff!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
by 02/28/2024
onRepairs performed within timely manner, facility was clean. All employees friendly. Would recommend dealership to anyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Highly recommend
by 02/24/2024
onEveryone i had the pleasure to talk to was very helpful and friendly. Went above and beyond for me and my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
by 02/23/2024
onAs always, the staff was courteous and had me in and out in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Quick and easy
by 02/17/2024
onNo high pressure and was able to deal. Salesperson was honest and pleasant to deal with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service was OK.
by 02/10/2024
onI got right in and surprisingly the service didn't that long. Recall and tire rotation on a Nissan Leaf is all I had done. I asked them to look at the static issue with CarPlay and they didn't fix it. Not sure they looked at. Just said my non-Apple cable could be the issue. Not so, as it happens with the Apple Cable too. Service guy was annoyed I brought a TSB for the Leaf's infotainment system. How dare I, the stupid customer, know what a TSB is...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
by 02/08/2024
onYour explanation and details throughout the process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
The Blue Team
by 01/26/2024
onSaul kept me informed about the progress and spoke honestly about what was needed. I never felt pressured. I always receive excellent service from Saul and his team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service and clear explanation of car needs
by 01/22/2024
onI liked the fact that I was advised soon enough about what was mechanical needed for the optimal performance of my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Naperville Gerald Nissan
by 01/06/2024
onApproachable sales team! Not vultures like most car dealerships. Howard genuinely cared about us and our situation! Easy to talk too and made us feel heard. Was patient and kind.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Service
by 01/04/2024
onI always get prompt service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments